ClubPeople - 19 September 2017
Join ClubPay's HR Partner this Wednesday at HFTP's Club Digital Learning Day, for a webinar discussion on the differences of, Payroll vs. PEO, vs. HRO, and what to consider in finding the best fit for your organization. CertiPay President, James Knight, and Senior Human Resource Consultant at CertiPay, Clare Vazquez Peace will discuss the difference between PEO, vs. HRO, vs. Payroll during the 1:30-2:30 PM webinar session at HFTP's online event tomorrow. During the Payroll and PEOs webinar session, James and Clare will discuss the decision drivers to consider when going into a PEO relationship, and for coming out of a PEO solution- SUTA rate, W/C rate, administrative cost, HR cost, and cost of benefits.
CMAA CEO's Perspective - 14 September 2017
Hurricanes Harvey and Irma will be remembered for a very long time as they brought havoc and destruction to Texas, Florida, Georgia, South Carolina and surrounding areas. There are difficult days ahead for those impacted. It has been heartwarming to see various efforts to support the club community embraced by so many throughout our profession and industry. If you haven’t supported these efforts, I encourage you and your club to consider supporting Clubs Helping Clubs.
Gym Insight Blog - 9 September 2017
Are there gym member personas that describe the typical groups of members of your fitness center? In marketing, a persona is a profile of the ideal customer for your products or services. You create them as character sketches of the consumers or businesses most likely to benefit from your fitness center. Well-researched customer personas will also help you grow your membership and profit margin by describing the patrons who are right for your business goals. Professional marketers who specialize in inbound marketing strategy use as many personas as required to define the buyers for their products and services.
ClubPeople - 30 August 2017
This article is posted with a heavy heart, that many of us share as we view images from the wake of Hurricane Harvey overwhelming South Texas, and now, in Louisiana as heavy rain continues to force more families out of their homes and communities. With more rain predicted to continue through the end of the week- no one can predict what recovery will look like until the water recedes.
Hospitality Resources International | Ideas and Information - 27 August 2017
Last week we talked a little about Employee Training and posed some questions about clubs’ training programs. This week we talk about an even more important topic – Manager Training. In many clubs the assumption is that if you hire good people as golf professionals, food and beverage managers, controllers, activity directors, golf course superintendents, membership directors, etc., they don’t need to be trained because they know what they’re doing. While this may be true of the job skills for their particular position, there is far more a manager must know and ignoring this fact can be dangerous to your operation.
Gym Insight Blog - 17 August 2017
It’s not about having the most technology, but rather the right equipment that is going to help you run your small gym business most efficiently. By running your club resourcefully, you’ll get into profit sooner and make the quality of your offerings better. Technology is evolving so rapidly now that you can check in every six months and find new solutions for just about everything. The hazard of occasional check-ins is that you might have missed something in the months in between. The right technology for small gym businesses is that which disappears into the background, allowing you to focus entirely on the tasks of creating the right experiences to amaze and engage your membership.
WATG Blog (Design) - 15 August 2017
Leading hospitality design-firm, WATG has completed the design of the Regent Pool Club Residences in Porto Montenegro, Montenegro, one of the world’s most idyllic yachting communities. The residences comprise 62 luxury apartments, each with a landscaped terrace, unobstructed sea and mountain views and access to residents-only pool deck.
Hospitality Resources International | Ideas and Information - 14 August 2017
My wife is a high school English teacher and I get to hear her periodic horror stories from the world of public education. Several years ago, growing interested in her comments on the state of our schools, I picked up a book called Crash Course by Chris Whittle. Whittle made his money in magazine publishing and with Channel One, the news program provided to public schools. He then turned his attention to public education and founded Edison Schools, a for-profit education management organization that would hopefully bring a solution to some of our worst-performing schools. While Edison Schools has not been as successful as originally envisioned, I found his review of public education insightful and full of interesting ideas.
CMAA CEO's Perspective - 14 August 2017
August starts CMAA’s annual membership renewal billing season. A few weeks ago, you received two communications from Bob James, CCM, CCE, CHE, about renewing your national membership, but I want to share a few additional insights.
Gym Insight Blog - 7 August 2017
Across all of the activities that you organize to market your gym business, do you know what the critical touchpoints are in the structure of your membership marketing and management process? Touchpoints are the events and situations that define how you monitor and measure the customer journey that your members experience throughout their customer lifecycles.
ClubPeople - 3 August 2017
Pleasant Valley Country Club, in Little Rock, AR streamlines payroll data with ClubPay Outsourced Payroll & HR to their Jonas Club Management System. PVCC reports- extremely, knowledgeable, positive personnel as the top benefit.
ClubPeople - 20 July 2017
OSHA published a notice of proposed rule making to extend the electronic submission date from July 1, 2017 to December 1, 2017. This action allows time for the new administration to review the electronic reporting requirements prior to implementation, and allows time for affected entities to familiarize themselves with the electronic reporting system, which will be available on August 1st.
CMAA CEO's Perspective - 17 July 2017
I am excited to share our plans for the topic of our second industry survey that will be launching in the next few weeks. First, I’d like to share an update on CMAA’s research initiative that is now in its second year of development. Research at CMAA is developed through three core research practices: Internally led and performed CMAA research initiatives leveraging expertise of our CMAA staff – Sarah Bal and Amilcar Davy. Internally led, but conducted using an outside research firm according to CMAA’s standards and oversight like the Center for Generational Kinetics and Industry Insights. Member reviewed and approved academic or third-party research meeting CMAA’s Research Guidelines.
CMAA Legislative Report Blog - 12 July 2017
For clubs with 250 or more employees, the first reporting deadline for the updated OSHA reporting requirements was slated to be July 1, 2017.
CMAA Legislative Report Blog - 28 June 2017
On June 27, the Environmental Protection Agency (EPA) and Department of the Army (Corps) issued notice of the forthcoming publication of their proposed rule to repeal the 2015 Waters of the US (WOTUS) rule. The proposed rule will be published in the Federal Register in the next few days.
CMAA Legislative Report Blog - 12 June 2017
On Wednesday, June 7, Department of Labor (DOL) Secretary Alexander Acosta announced the withdrawal of the independent contractor guidance first issued in July 2015. The July 2015 guidance offered an expanded application of the multi factor
CMAA CEO's Perspective - 9 June 2017
Since joining CMAA just under three years ago, I have been part of club management events in several countries. Our core focus areas of CMAA – professional development, peer-to-peer interaction, and information sharing – are each a global focus for club management professionals. The value of CMAA around the world, specifically the value of holding the Certified Club Manager (CCM) designation, is a strong anchor worldwide.
CMAA Legislative Report Blog - 23 May 2017
As clubs continue to seek new ways to market their products and amenities, and to gain efficiency in the services they provide, more and more they are relying on innovative technologies such as drones. Drones or Unmanned Aerial Vehicles (UAVs) have gained in popularity in a variety of industries over the past several years and have developed some very useful applications for the club industry.
CMAA Legislative Report Blog - 17 May 2017
For clubs with 250 or more employees, the first reporting deadline for the updated OSHA reporting requirements is coming up on July 1, 2017. Under the final rule published in May 2016, businesses with 250 or more employees will now be required to electronically report injury and illness information to OSHA. This is the type of information that is currently maintained on OSHA Forms 300, 300A and 301.
CMAA Legislative Report Blog - 8 May 2017
On Thursday, May 4, the House of Representatives passed HR 1628, the American Health Care Act (AHCA) of 2017 by a vote of 217 to 213. This measure eliminates several of the unpopular tax provisions of the Affordable Care Act (ACA) including the individual mandate penalties to have insurance and the employer mandate.
CMAA Legislative Report Blog - 5 May 2017
The FY2017 spending package will provide much-needed relief to clubs and other seasonal employers who rely on H-2B visas to fill peak season jobs at their businesses. A provision included in the measure would give the Department of Homeland Security the authority to adjust the annual limit of 66,000 visas. The increase would be limited to no more than the maximum number of visas issued in years when the returning worker exemption was in effect. It is estimated the new cap could be approximately 84,000.
CMAA Legislative Report Blog - 5 May 2017
On Tuesday, May 2, the US House of Representatives passed HR 1180, the “Working Families Flexibility Act of 2017.” The measure amends the Fair Labor Standards Act (FLSA) to allow private employers, including clubs, to utilize compensatory time in lieu of providing overtime pay.
CMAA CEO's Perspective - 18 April 2017
A few weeks ago I received a new research study done by my professional association – the American Society of Association Executives (ASAE). ASAE’s latest research is titled “Mutually Beneficial Volunteerism.” Like associations, clubs share the importance of volunteers in our organizational success, so I thought the research results might help you to spend a few moments to think about your club’s volunteer experience.
CMAA Legislative Report Blog - 4 April 2017
On Monday, April 3, the Supreme Court declined a request by the Trump Administration to delay consideration in the National Association of Manufacturers vs. the Department of Defense. This case is not specific to the merits of the Waters of the US (WOTUS) rule but instead addresses the issue of jurisdiction, specifically which courts should hear challenges to the Clean Water Act. The Trump Administration requested a delay in consideration due to its recent executive order to the Environmental Protection Agency to proceed with rescinding and/or revising the Waters of the US (WOTUS) rule through the regulatory process.
ClubPeople - 27 March 2017
"Is it better to promote employees from within to management or hire new? Watch the first episode of our 5-part webinar series, Myth Busters Guide to Hiring in 2017 and find out if this myth is totally busted... We asked our VP of HR Services at CertiPay, -Alfred Roush Esq. SPHR, SHRM-SCP, to help us expose the truth around hiring best practice in 2017. During each 15 minute episode of this 5-part webinar series, Alfred will debunk the myths around compensation analysis, when to do background checks, and if it is better to promote employees from within to management or hire new.