Loyalty programs have become par for the course across industries — from retail to airline to hospitality — popularized by their ability to create a loyal customer base. But, companies can quickly lose themselves in the number of return customers and purchases, forgetting about the costs associated with these loyalty programs.
The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.
By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.
clickz.com · 19 Jul
Traditional CRMs haven't kept pace with the changing buying process. A look into how current tools are failing, and how a more personalized CRM impro
Private Club Marketing · 18 Jul
The Georgia Club in Statham is pleased to announce that it will achieve a long-time goal on Nov. 1, when it transitions from a semi-private to a priv
Private Club Marketing · 17 Jul
Sometimes a hotel just won't do, which is why these members-only clubs in the countryside are perfect home-from-home weekend getaways where exclusivi
VIZERGY Blog · 17 Jul
Display advertising is a very effective way for hotels to build brand awareness. Unlike pay-per-click text ads, display ads rely more on graphic elem
Golf Content Network · 15 Jul
Ping G Le2 Ping announced the G Le2 family, clubs designed specifically for women that include the latest in technological advancements and materials
Golf Content Network · 14 Jul
BACKGROUNDER - Robbie Ames is the creative and highly involved point person for all aspects of club operations at Sea Pines Country Club and has a pr
Hospitality Technology Magazine · 12 Jul
5 Oz locations are not accepting cash payments in store or for deliveries.
hotelmanagement.com.au · 12 Jul
The holiday ownership and exchange brand has boosted its Asia-Pacific inventory through the acquisition of a Japanese vacation club.
hotelmanagement.com.au · 11 Jul
The new 'Journeys to Success' career pathway aims to provide a stepping stone through skills into a career in the hospitality industry.
Global Golf Advisors - Insights · 11 Jul
What does it take to be an outstanding club manager? And for clubs seeking to fill this role, what attributes should they be looking for? GGA's new E
Gift vouchers are a great way of boosting 3 things: awareness of your brand, knowledge of your property's key features and, of course, revenue!
hotelmanagement.com.au · 11 Jul
The maiden international expansion of The Fullerton Hotel outside of Singapore is now less than 100 days away, with more details about the hotel now
Hotel Management · 9 Jul
When it opens in 2022, the Six Senses Loire Valley will be part of the Les Bordes Estate, a 1,400-acre site in the Sologne forest, home to Les Bordes
4hoteliers.com · 9 Jul
Increasing disposable income and consumer spending of middle and upper class, growing demand for accumulation of travel memories, increase in micro t
Hospitality Technology Magazine · 8 Jul
Partnership will help remove the friction involved with manual online distribution for hotels.
hotelmanagement.com.au · 8 Jul
A survey conducted among international visitors to Christchurch has found local tourism businesses are not doing all they can to promote a culture of
Global Golf Advisors - Insights · 5 Jul
Board members are an important source of experience and knowledge. But when making strategic decisions on the future direction of the club, that expe
CMAA Legislative Report Blog · 5 Jul
July 1 was a big day as the minimum wage increased in 22 different states and jurisdictions across the country. Eight of the 22 increases met or exce
Global Golf Advisors - Insights · 4 Jul
Let’s face it: soliciting independent, expert advice can sometimes be felt as an admission of inadequacy. However, the power of a third-party evaluat
Private Club Marketing · 2 Jul
As more women move up to senior positions in the workplace, they might need to start spending some time on the golf course. “Golf is a great way to b
The opportunity to earn a trip to Barbados, Nevis, or Saint Lucia seems like it checks all the boxes for a motivating incentive program: sunny skies,
Private Club Marketing · 28 Jun
It’s going to be hot out soon, which means it’ll be time to mix yourself up a cool cocktail filled with ice to stave off the sweat. After all, you do
Golf Content Network · 28 Jun
It is a tragedy that talented architect Mike Strantz passed away at the age of 50 after succumbing to cancer in 2005. Strantz blossomed as an archite
Private Club Marketing · 27 Jun
As a membership professional, I see the value in interacting with members at holiday events (like Independence Day). Many times, however, hear that M
Private Club Marketing · 26 Jun
London is positively brimming with private members’ clubs; from The Century Club discreetly tucked away behind Shaftesbury Avenue and Quo Vadis house
Golf Content Network · 26 Jun
Before joining Omni Barton Creek Resort & Spa as Director of Golf Operations, Cody served as the private director of golf at PGA WEST in La Quinta, C