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  • Success in the Sunshine State: Highlights from HFTP's 2018 Florida Regional Conference

    The beautiful Sarasota Westin Hotel — with its bright white facade, multitudinous windows and stunning rooftop pool area — made a very picturesque setting for the 2018 HFTP Florida Regional Conference, which took place July 25–27, 2018.

  • Annual Convention 2018: A True HFTP Experience in the Land of the Kentucky Derby

    On the bank of the Ohio River in the east south-central region of the United States looms Kentucky’s largest city, Louisville — home to the famed Kentucky Derby horse race, Kentucky Fried Chicken (KFC) and Louisville Slugger baseball bats.

  • Countdown to Opportunity: The Club & Hotel Controllers Conference 2018

    Written By: Laura Resco, official event guest blogger for the HFTP Club and Hotel Controllers Conference 2018 - One of the most important jobs of a graduate student is to produce original research that furthers the existing knowledge within an industry.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

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Nikki Beach to Diversify Beyond Club-Style Resorts Into Wellness

skift.com - Hotels·13 August 2018
But don't worry: The clubs aren't going anywhere.
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Dr Matthew Samel, J&W University

Private Club Radio·13 August 2018
After spending time at 15 different private clubs during a faculty internship, Dr. Matthew Samel of Johnson & Wales joins us to discuss the lessons he learned. There are 6 key takeaways that Dr. Samel shares with us on the topics of Governance, Technology, Member Services, Food & Beverage, Employment & Multigenerational Activities.
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How Consistent is your Club Leadership?

Hospitality Resources International | Ideas and Information·11 August 2018
Strong, stable, and consistent leadership is the single most important requirement for successful club operations. While there are many styles of leadership suited to any industry or endeavor, experience over many years in the club business makes it clear to this writer that a service-based approach to leadership works best in the service industry with its often young, mixed gender, and multi-ethnic workforce. This style of leadership has as its primary motivation service to others – to members, to the owners of the club, and to the employees.
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What MoviePass Can Teach Us About the Future of Subscription Businesses

harvardbusiness.org·10 August 2018
It has been a very rough few months for MoviePass. Since I last wrote about the company, theater operator AMC entered the subscription market, to early success, and MoviePass took out and paid back a $6 million emergency loan and flip-flopped both its pricing and its product. Lately the company has resembled a fish out of water, gasping for breath.
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A Course of Action

Club & Resort Business - Feature Articles· 9 August 2018
Golf course superintendents can rely on their experience and expertise, coupled with the know-how of others in the industry, to lead successful implementation of renovation and restoration projects.
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Brian Schulman, LinkedIn Video Expert

Private Club Radio· 9 August 2018
In this trend-spotting episode, you’ll learn why LinkedIn Video should be on your radar as a membership development tool. Brian Schulman is the founding member and board advisor for Genuine Hero. He’s a LinkedIn expert and shares with us the secrets behind LinkedIn Video.
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Dianne Allen, Founder Visions Applied

Private Club Radio· 9 August 2018
Dianne Allen is the founder of Visions Applied. She helps gifted and talented leaders to better learn to focus their attention and energy in a world that is increasingly full of distractions. She shares her best tips and advice with us on this episode.
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Ana Aluisy, Stress & Relationship Expert

Private Club Radio· 9 August 2018
If you recognize the last name, it’s because Ana Aluisy is our show host’s wife. She’s a relationship expert and a mental health counselor. Ana shares a number of ways that club managers and staff can recognize stress and deal with it.
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Chris Krimitsos, Founder of TBBO

Private Club Radio· 9 August 2018
Chris Krimitsos is a membership expert. He’s built both local and international organizations outside of the private club industry. In this interview, we’ll pick his brain to find out the most important lessons he’s learned in the area of membership development and membership nurturing. We’ll also learn what mistakes Chris made and how you can avoid those pitfalls.
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Mike Orloff, Golf Industry Central

Private Club Radio· 9 August 2018
Mike Orloff of Golf Industry joins us to discuss the state of the golf and country club industry down under. Learn what Australia and New Zealand are doing differently and what opportunities and challenges face clubs in the region. You’ll also learn about Mike’s migration from the United States to Australia.
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Reflecting for Belief And Clarity In Your Gym Business

Gym Insight Blog· 9 August 2018
There’s a secret to business and entrepreneurship that they don’t teach in business school. It’s something that the smartest investors in the world of startups all understand instinctively. The venture capitalists of Silicon Valley know that, to find an investment that returns big rewards. VCs give checks to dozens of small companies in the hopes of finding one or two that grow explosively. Why is that?
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Handier Than Ever

Club & Resort Business - Feature Articles· 7 August 2018
After seeing how members of St. Clair Country Club in Upper St. Clair, Pa., liked to grab trail-mix bars to get a boost of energy on the golf course, Executive Chef Shawn Culp felt that he could make a more nutritious and better-tasting bar to help curb their hunger pangs.
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Taking It to the Street

Club & Resort Business - Feature Articles· 7 August 2018
In June, The Union League Club of Chicago opened its new first-floor lounge, which was quickly dubbed “ONE” by members, as in “Meet me on One.” The opening of the lounge, designed to appeal to the concept of providing a “third place” for members outside of home and work, marked the completion of the fourth major renovation project at the 139-year-old institution since 2014.
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One Direction

Club & Resort Business - Management· 1 August 2018
As you might expect, while Joe Krenn, CCM, CCE, was touring the clubhouse and property of Farmington Country Club (FCC) in Charlottesville, Va. in 2012, to decide if he wanted to make his next career move there and become its Chief Operating Officer/General Manager, numbers were running through his head.
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OSHA Proposes to Ease Electronic Reporting Requirements

CMAA Legislative Report Blog·31 July 2018
Beginning last December, clubs with 250 or more employees were required to electronically report injury and illness information to OSHA. On July 30, OSHA announced a proposed rule to rescind part of the reporting requirement.
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Two Thousand Close Friends

Club & Resort Business - Feature Articles·31 July 2018
Any large undertaking needs a blueprint for success, and the folks at Carmel Country Club in Charlotte, N.C., have put together a master plan for one they now plan to hold each year.
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7 Fitness Industry Hacks for Aspiring Gym Owners

Gym Insight Blog·27 July 2018
There’s not much that a little creative ingenuity can’t overcome. The fitness industry is one where you can get a start with or without vast sums of capital to invest. While it might seem easier to do with truckloads of financial backing, there are plenty of things you can do to get started or at least boost your business to the next level.
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What Have You Done for Me Lately?

Hospitality Resources International | Ideas and Information·26 July 2018
How often have we in private clubs heard that from our members? No one but a few creatures of inviolable habit likes the “same ol’, same ol’,” yet that’s what many clubs serve up month after month, year in and year out. Â Why not try a different approach that will “wow” your members? Make “wow factors” a part of your club’s traditions.
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Mammoth Success

Club & Resort Business - Industry Commentary·25 July 2018
Mike Keiser and his family members are playing an increasingly influential role in the game of golf. And keeping their glass more than half-full in the process.
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July 2018: Benefiting from CMAA's Coaching Services

CMAA CEO's Perspective·20 July 2018
A few weeks ago, I received a note from a member who lost his position at his club after almost 20 years. The note went on to say how appreciative he was of the coaching services provided as part of his CMAA membership at a time when it was most needed. Thanks in part to the coaching experience, he found direction and moved forward in a positive manner. He has since found a new club position.
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The Most Common, Most Expensive HR Mistakes

ClubPeople·19 July 2018
One of the most pressing concerns we hear from club management is Human Resource issues- known, and unknown. Often, clubs either cannot afford internal HR resources, or unable to devote the administrative time needed to address their exposed risks. Hear from our Director of HR Partnerships at CertiPay, Rachel Comella as she shares the 'Most Common, Most Expensive HR Mistakes' in this 10 Minute video trainer. See how you can avoid these same pitfalls, and defend your club against an FLSA investigation.
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The One Gym Business Startup Thing You Need To Succeed

Gym Insight Blog·19 July 2018
As an enthusiastic new gym owner, you’ve probably already found a place in the market with enough potential customers to build a business. Once you commit to your particular niche in the fitness business, there’s one thing you’ll need. It’s the information about customers and sales that will take you from the initial idea to a sustainable and profitable asset.
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Let's Talk Club Management Episode 3: Governance Confidential, Part 2

Club Managers Association of America (CMAA) Blog·19 July 2018
This month, we have a super sized episode for you as we continue the conversation around club governance with two more interviews.
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Village Hotel Club: Being green adds value to the business

Green Hotelier·17 July 2018
The Village Hotel Club is a small chain of hotels in the UK which have been working to address their energy performance. Doing so has helped them re-evaluate the role of sustainability in their business plan and they've realised the value it can bring it a variety of ways.
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Asbury Ocean Club Comes Ashore in New Jersey

·12 July 2018
TThe Asbury Ocean Club, Surfside Resort and Residences, has made its highly anticipated debut on the shoreline of Asbury Park, New Jersey. The 17-story property joins other fixtures from the shore’s redevelopment including the Asbury hotel and the recently reopened Asbury Lanes. 2017 Platinum Circle honoree Anda Andrei spearheaded the design of the project alongside New York-based firms Handel Architects and Bonetti/Kozerski Architecture.
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Check Out the Hilton Oak Brook Hills Resort's Executive Lounge

Lodging Magazine·12 July 2018
During the mid-20th century golden age of leisure, the town of Oak Brook Hills, Ill., was a polo club for elite Chicago travelers looking to escape for a weekend. Affluent Chicagoans would visit the club not only for its tennis, golf, and polo, but also for its live entertainment and proximity to the center of the growing automobile industry. As Oak Brook Hills developed into a Chicago suburb, the Hilton Oak Brook Hills Resort underwent many changes, including a $20 million renovation.

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