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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • HFTP Compensation and Benefits Report: 2018 Data on Hospitality Staffing and Compensation

    The 2018 HFTP Compensation and Benefits Survey was released this summer and made available to HFTP members. This is a biannual report that was developed to provide information on salaries and benefits, and to give an ongoing profile of accounting, finance and technology professionals in the hospitality industry.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

Village Hotel Club to invest PS480M in UK growth

Hotel F&B Observer·18 January 2019
With 30 hotels across the UK, Warrington-based hotel operator Village Hotel Club is looking to open five hotels over the next two years, with a further 15 sites planned by 2026.

Kennedy Wilson Sells the Ritz-Carlton, Lake Tahoe for $120 Million

Hotel Online·16 January 2019
Global real estate investment company Kennedy Wilson (NYSE:KW) announced today the sale of the Ritz-Carlton, Lake Tahoe for $120 million. In December, the company also sold a portfolio of hotels located across the U.K. for $54 million. A cash profit of $73 million to Kennedy Wilson was generated over the lifetime of the two investments.

More Work for Rules Officials: The PGA Tour Confronts New Rules of Golf

Golf Content Network·16 January 2019
They're here! After an extensive review period incorporating player feedback, sweeping changes to the rules of golf became effective on January 1. And while most New England golfers won't begin to confront the new rules until the spring, professionals have been grappling with the changes as the PGA Tour kicked off in Hawaii. Although players ...

This Year Will Be Different!

Club Managers Association of America (CMAA) Blog·15 January 2019
Maybe you took some time the last few days of last year or the first few days of this year to design what this year would be like. If you did, it is a good time to see how it is going and if you didn’t, we would encourage you to take the time to do so. Please contact us for some design tools and planning tools that we have created, along with a one-page dashboard to keep it all in front of you.

January 2019: Nashville Accommodations Update and Upcoming Membership Survey

CMAA CEO's Perspective·15 January 2019
Hello CMAA members and Happy 2019! Last month I shared with you the CMAA plans we have for this year. As I write this monthly blog, I am in Phoenix, AZ, for CMAA’s new BMI Sports & Recreation Management elective. CMAA’s World Conference in Nashville is up next month and I want to share a hotel update.

Private members' clubs find favour with conscientious Millennials

Private Club Marketing·15 January 2019
In the cavernous, smoke-filled rooms of the gentlemen’s clubs of the late 1800s, men would gather after work under the light of gleaming chandeliers, surrounded by fine oriental rugs, wine-coloured Chesterfield sofas and plush wing-back chairs. Here, they could swill whisky, play billiards and relax with like-minded aristocrats.

What You Need to Know About the Shutdown(1)

CMAA Legislative Report Blog·10 January 2019
The partial federal government shut down officially began on at 12:00 p.m. midnight on December 22. More than 800,000 workers have been furloughed nationwide. While some operations like national security are deemed necessities, nine of fifteen regulatory agencies are closed until further notice.

How to Manage in the Modern Workplace and More: Attend the HFTP Club Summit 2019 this March

mycloud HOSPITALITY· 9 January 2019
Strong leaders, satisfied employees and a safe workplace are all very important facets of a club’s overall success. Rather than focusing all of the attention on membership numbers, sales growth and amenity improvements, it is equally important to take a close look at your internal operations and tend to the well-being of club employees, managers and the board alike so that they, in turn, can then better serve your club clientele.

Time to Deliver an Unforgettable Experience

Global Golf Advisors - Insights· 9 January 2019
Today, many club members are less inclined to splurge on a new set of clubs and more likely to allocate their time and money to sharing an experience with their friends and family. Not only are experiences 'trending', the experience economy is booming. The economics are simple: people are spending more on doing stuff and ...

What Makes Members Happy

Global Golf Advisors - Insights· 7 January 2019
In a recent interview, GGA Senior Associate Martin Tzankov revealed the results of member survey findings from a sample of private clubs that are subscribed to GGA’s Strategic Intelligence platform, all based in and around the Greater Ontario region in Canada.

The Big Picture in Client Acquisition and Client Retention

Gym Insight Blog·28 December 2018
Picture yourself on a treadmill and the faster you walk or run, the more new clients you add to your gym membership base. At the same time clients are dropping out and, to stay in business, you have to keep adding new ones to replace them by running faster.

Time To Reveal Fitness Industry Trend Insights for 2019

Gym Insight Blog·24 December 2018
Can you believe it’s almost 2019 as I write this? In the traditions of the Gym Insight Blog, that means that it’s time to look at the American College of Sports Medicine’s Worldwide Survey of Fitness Trends for 2019 to mark the holiday cheer.

Primary Club Metrics

HFTP ·14 December 2018
Survey results identify which club metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino. From Hospitality Financial and Technology Professionals (HFTP).

An Intimate Wellness Center Unveiled at Quail Lodge & Golf Club

hotelbusiness.com·Requires Registration ·12 December 2018
To help guests relax and unwind after taking part in the property’s other activities, Quail Lodge & Golf Club recently opened a new wellness center.

USFRC Eighth Edition Update Postponed Due to Upcoming Changes in Accounting Standards

Hotel F&B· 7 December 2018
This year, the Club Management Association of America (CMAA) in conjunction with HFTP hired a project manager and gathered a committee to update the seventh edition of the Uniform System of Financial Reporting for Clubs (USFRC). After a productive summer, gathering feedback from HFTP members at the Club Forum 2018 and additional committee input, the two organizations decided to delay the eighth edition due to pending changes in three key accounting standards and their potential impact on private clubs.

Club Med Owner Fosun Expects Tourism IPO to Hit Lower End of Pricing

skift.com - Travel Services· 6 December 2018
With stocks falling across the world, it might not be the best time to launch an IPO.
commercial

Metro Laundry Service Expands Using InvoTech Laundry System

InvoTech ·28 November 2018
LOS ANGELES November 28, 2018 - InvoTech Systems Inc. announced the recent implementation of its Laundry System, by Metro Laundry Service, in the Washington DC area. A new MLS plant capable of processing over 14 million lbs. of textiles annually. InvoTech Systems is the leading provider of advanced Linen Management, Laundry and Uniform Systems that integrate the latest RFID technology to increase profitability for industrial laundry operations, and hotel and hospital laundries. The InvoTech Laundry System installed at Metro Laundry Service interfaces with the InvoTech Linen System for the most complete laundry inventory tracking. In addition, the InvoTech Laundry System integrates a comprehensive rental system for linens and uniforms. Click here for more information on InvoTechs Linen, Laundry and Uniform Systems.The InvoTech Laundry System automatically tracks and manages laundry activity for customer-owned and rental linens and uniforms. The RFID technology works by electronically reading RFID tags attached to the linens and uniforms, allowing them to be automatically identified, counted and tracked. The system also facilitates sorting and validates pick-ups and deliveries at customer locations. The system accurately records laundry activity and provides billing reports by customer, and customer departments. All laundry activity is recorded automatically for Customers to accurately monitor the laundry expenses and washing cycles."InvoTechs solution maintains an accurate, real-time inventory of all items that ensures 100% control of our customers linen items. The InvoTech Laundry System has many special features and powerful reporting capabilities for managing all aspects of laundry operations. The system also automates recordkeeping, which eliminates manual errors. InvoTech's state-of-the-art technology suited to servicing the luxury, brand hotels use the latest in radio-frequency identification (RFID) technology to track each individual item", said Steven Young, COO of Metro Laundry Service."We are very excited to be part of Metro Laundry Service expansion; the InvoTech Laundry System is scalable to manage an unlimited number of laundry customers. InvoTechs UHF-RFID Laundry System reduces labor costs and delivers a significant reduction in losses with improved billing and tracking accuracy. The Laundry System interfaces with the InvoTech Linen and Uniform Systems at their customers location. When linked to customer systems, the Laundry System is automatically updated with the customers uniform and linen inventory data and the items are tracked through the entire laundry process", said Oswald Lares, Director of Sales & Marketing of InvoTech Systems, Inc.InvoTech has over 600 of satisfied clients worldwide in more than 30 countries, including hotels, resorts, casinos, theme parks, stadiums, arenas, convention centers, medical centers, cleanrooms, and laundries. Why InvoTech? Because major brands like Hyatt, Marriott, Ritz-Carlton, Hilton, MGM International, Wynn Resorts, Caesars Entertainment, Universal Studios, LEGOLAND, Intel, Pfizer, Madison Square Garden, and Staples Center rely on InvoTech Systems to provide operational efficiency, full-accountability, and turn-key solutions for laundry, linen and uniform management. See what our clients are saying about us.About InvoTech SystemsInvoTech Systems, Inc. increases profitability for clients. It is a leading provider of software management and control systems for uniforms and linens, and for laundry and security operations. Served markets include hospitality, healthcare, cleanroom, commercial laundry, and amusement industries worldwide. InvoTech products deliver vital information that establishes ultimate control and total accountability. InvoTech solutions are reliable and easy to use. They streamline operations and improve service levels with reduced labor and operating expenses. InvoTech provides 100% of its system support and product development in-house. The firms trusted staff averages 10 years of reliable technical experience, knowledge of methodologies, and industry depth. InvoTech is a Microsoft Certified Partner that evolves technology-based solutions regularly based on client- and staff-driven innovations. The company is rooted in a culture that emphasizes long-term client relationships and superior customer service. For more information, please visit www.invotech.com. ABOUT Metro Laundry ServiceWholly family-owned business satisfying customers in the Maryland, District of Columbia & Virginia region since 2002. Employs over 100 full-time and part-time employees to superbly meet customer demand registered as a vendor with major hotel management companies certified by the Capital Region Minority Supplier Diversity Council as an Minority Business Enterprise (MBE). For additional information, please visit: metrolaundryservice.biz/CONTACTS:InvoTech Systems, Inc.Oswald Lares, Director of Sales & Marketing20951 Burbank Blvd., Suite BWoodland Hills, CA 91367 USAPhone: 818-574-7795Email: Sales@invotech.comwww.invotech.com

Inside the brand new Soho House Mumbai

Click by booking.com·27 November 2018
Soho House is by far the most exciting new opening in Mumbai for decades. Click. got a sneak preview inside before opening day, so here’s how the UK’s most exclusive private members club and hotel made its first foray into Asia.

How AccorHotels is giving a bottom up boost to RM

Hotel Online·26 November 2018
A cultural shift at Accor, which is taking focused, cross-functional approach to revenue management at the individual property level, is a lesson for all. Tom Bacon reports.

Gamification Will Get You Closer to Your Fitness Club Goals

Gym Insight Blog·25 November 2018
Did you know that there are techniques that help you lead and guide people without them realizing that you’re doing it? You may already be using this method without even realizing it. It’s called gamification, and it helps to nudge humans in the direction you want them to go.

New Global Directors Join the 2018-2019 HFTP Board

8 November 2018
The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders. By Briana Gilmore

sbe, in Partnership With PPG Development Group, to Rebrand Former Diplomat Golf & Tennis Club to SLS Resort Residence & Marina Hallandale Beach

Hotel Online· 5 November 2018
sbe, a leading international hospitality group that develops, manages and operates award-winning global hospitality brands, today announced a partnership with PPG Development and its principal Ari Pearl to continue expansion of the SLS brand in South Florida with SLS Resort Residence & Marina Hallandale Beach. This announcement comes on the heels of AccorHotels' recent acquisition of a 50% stake in sbe.

Formby Hall details multimillion redevelopment plan

sleeper Magazine·26 October 2018
Following news of its successful planning application, Formby Hall Golf Resort & Spa has revealed details of a multimillion pound redevelopment set to include 43 new en-suite guestrooms and a further 20 as part of a conversion of the current spa and leisure building.

Passionality Group announces boutique collection Phileas Club

Hotel Management·23 October 2018
The Passionality Group unveiled the Phileas Club, a new collection of independent lodging offerings in emerging neighborhoods and destinations.

Boxing Trainers Know How To Build Gyms In Tough Towns

Gym Insight Blog·18 October 2018
Fighting and martial arts account for a large portion of today’s fitness industry. The old school boxing clubs are an inspiration and fine example of what club owners can achieve in tough neighborhoods, with not much more than leadership and space in a backstreet gym on the wrong side of the tracks.

The Future of the #ClubIndustry is in the Recruitment of Young Families

mycloud HOSPITALITY·16 October 2018
Establishing your club as family-friendly is vital to enticing younger generations and to boost the satisfaction of current Millennial and Generation X members. From a sales perspective, there stands an opportunity to bring in new members using the tools of kid-friendly, high-quality family programs and activities.

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