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  • Countdown to Opportunity: The Club & Hotel Controllers Conference 2018

    Written By: Laura Resco, official event guest blogger for the HFTP Club and Hotel Controllers Conference 2018 - One of the most important jobs of a graduate student is to produce original research that furthers the existing knowledge within an industry.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

  • Controllers, Drive Your Professional Development: Attend CHCC 2018

    Club and hotel controllers: Do not miss the opportunity to get behind the wheel and take control of your own professional development. The Club and Hotel Controllers Conference (CHCC) — co-located with the world’s largest hospitality technology show HITEC® Houston at the George R.

  • Job Description Template: Club Accounting Positions

    The HFTP Americas Research Center has developed example job descriptions for club accounting positions. The process involved reviewing sample job descriptions, and compiling the information into standardized job descriptions.

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Tripleseat launches new booking-process features

Hotel Management·21 June 2018
Tripleseat launch of new features specifically designed for hotels to streamline the booking process and increase sales. Tripleseat’s hotel features now include several new key functionalities to the event-management platform including the ability to book group business in one or hundreds of hotels, manage event and guestroom blocks easily, and access a flexible and dynamic sales and customer-relationship-management platform.
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Nuvola releases Concierge module

Hotel Management·21 June 2018
Nuvola released its newest module, Concierge. It will allow the hotel's concierge team to coordinate and monitor guest itineraries and amenities, allowing for easy-to-manage reservations through Nuvola's integration with Yelp and OpenTable.
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Telkonet, Volara create voice-controlled hospitality environments

Hotel Management·21 June 2018
Telkonet has teamed with Volara to offer a hospitality environment in which guests are able to use voice commands to control intelligent in-room devices and platforms to set scenes within their own hotel room. These scenes are able to incorporate one device or many different devices to create the exact environment that a guest requests.
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Assa Abloy Hospitality, OpenKey integrate for keyless entry

Hotel Management·21 June 2018
Assa Abloy Hospitality has integrated its Assa Abloy Hospitality mobile access keyless entry solution with OpenKey. Assa Abloy Hospitality and OpenKey have implemented mobile key-based guest access at multiple properties across the world.
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Omni Hotels adds Sonifi interactive TV system upgrades

Hotel Management·21 June 2018
Omni Hotels & Resorts will offer new interactive TV system upgrades from Sonifi Solutions, bringing a full suite of interactive capabilities to its guests including a seamless streaming experience. Wi-Fi pairing is already installed at Omni Frisco (Texas) Hotel, Omni Louisville (Ky.) Hotel, and Omni Hotel at The Battery Atlanta with plans for installation at 15 more properties by the end of the year.
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Four Raines to develop two new Cambria hotels in South Carolina

Hotel Management·20 June 2018
Choice Hotels International signed two agreements with Four Raines Development to build two Cambria hotels in Greenville and Summerville, S.C. The Cambria Hotel Greenville and the Cambria Hotel Summerville are both slated to open in October 2019.
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Loews reveals leadership team for Universal Orlando's Aventura Hotel

Hotel Management·20 June 2018
Loews Hotels at Universal Orlando named the executive leadership team for Universal’s Aventura Hotel, which is set to open in August. Rising 17 floors with 600 rooms, this hotel is the sixth on-site hotel at Universal Orlando Resort and offers views of all three Universal Orlando theme parks, in-room technology, the destination’s first rooftop bar and a virtual reality game room.
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Hawkeye Hotels begins development on Moxy hotel in Omaha, Neb.

Hotel Management·20 June 2018
This week Iowa-based firm Hawkeye Hotels' plan to develop a new six-story hotel in Omaha's Old Market Entertainment District received final authorization from the Omaha City Council. The hotel is part of Marriott's Moxy brand, and will be located at the corner of 12th and Harney streets. This is the first Nebraska property for Hawkeye Hotels.
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AccorHotels launching Jo&Joe brand in Brazil

Hotel Management·20 June 2018
AccorHotels Group is taking its millennial-focused Jo&Joe brand beyond Europe—and the brand's first American hotel will not be in North America.
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Viceroy's latest blow puts its Middle East future in doubt

Hotel Management·20 June 2018
Viceroy Hotel Group is having a tough go of it in the Middle East. This week the luxury hotel brand was reportedly booted as operator of what is currently branded the Yas Viceroy Abu Dhabi by the hotel's owner Aldar Properties PJSC. They, in turn, inserted Marriott International as manager effective July 1.
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Why spas are a good investment in Europe

Hotel Management·20 June 2018
Alcide Leali joined Lefay Resorts in 2008 as the Italian company's marketing director. Today, as managing director, he oversees the company expansion strategy, focused on the opening of the second property, Lefay Resort & Spa Dolomiti, and the launch of the first serviced branded residences of the group.
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Preferred Hotels is safe in family hands, but its CEO is not afraid to take chances on its future

Hotel Management·20 June 2018
Preferred Hotels & Resorts, née Preferred Hotels Association, has been around for half a century, but its last 14 years have been synonymous with one name: Ueberroth. It’s a family name that carries clout: Peter Ueberroth was the commissioner of Major League Baseball from 1984 to 1989, while brother, John, found success in the travel business, holding a slew of leadership positions, from airlines to travel agencies, before settling into head of what is now Preferred Hotels & Resorts, an independent hotel brand that provides such services as sales, marketing, distribution and technology support. In 2014, Ueberroth transitioned to chairman, leaving open the role of CEO. In the Ueberroth family, it’s next man up, or, in this case, next woman up.
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Hampton by Hilton prepares for summer travel with nine new openings

Hotel Management·20 June 2018
Hampton by Hilton, Hilton’s upper-midscale brand, opened nine new properties, including Hampton Inn by Hilton Opelousas in Louisiana, Hampton Inn by Hilton Benson in North Carolina and the Hampton Inn by Hilton Bourbonnais Kankakee in Illinois. Opened in time for summer travel season, several of the new hotels will welcome guests exploring the U.S. during the summer road trip, which remains the most popular vacation option among family travelers (64 percent), according to a survey by AAA.
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Leonardo Mariotti appointed GM of the Garden Court Hotel in Palo Alto, Calif.

Hotel Management·20 June 2018
Leonardo Mariotti will assume the role of GM at the Garden Court Hotel. The hotel, which is located in downtown Palo Alto, Calif., consists of 62 guestrooms, including one penthouse suite. The property is European in feel with Mediterranean architectural features and design details including interior open-air tiled floor courtyards, private patios, outdoor fountains and French doors.
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New Melia Hotels resort to open in the Dominican Republic

Hotel Management·20 June 2018
Melia Hotels International is preparing to open the The Grand Reserve at Paradisus Palma Real in the Dominican Republic this December. Featuring 288 expansive suite-style accommodations, including Swim-Up Suites, The Grand Reserve will offer seven restaurants and bars; a full-service spa by Natura Bissé; a Beach Club with access to the Bavaro Beach; a kids club and aqua adventure park; as well as a wellness facility. Guests of The Grand Reserve will also have access to all of the amenities and services of Paradisus Palma Real.
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4 summer travel trends and how to capitalize on them

Hotel Management·19 June 2018
More U.S. travelers are set to travel this summer, and they are expected to spend more this year compared to last year, according to sources.
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How Brexit and the pound are impacting operations and profits at UK hotels

Hotel Management·19 June 2018
The UK is not due to leave the European Union until March 2019, but the country’s hotels are already feeling Brexit’s impact.
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The Student Hotel plans expansion across Europe

Hotel Management·19 June 2018
The Student Hotel has set plans for expansion across Europe with five new hotel additions to the pipeline, according to a report from Hotel Designs.
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A-HTrust buys 3-hotel portfolio in Japan

Hotel Management·19 June 2018
Ascendas Hospitality Trust acquired a portfolio of three hotels in Osaka, Japan for for ¥10.29 billion earlier this month.
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Hilton names new SVP of development in Asia-Pacific

Hotel Management·19 June 2018
Hilton has appointed Matt Fry as senior vice president of development in Asia-Pacific, effective Aug. 6, 2018.
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Global hotel construction pipeline sees minor boost

Hotel Management·19 June 2018
The global construction pipeline currently stands at 12,714 hotel projects with 2,139,002 guestrooms, up seven percent by hotel projects year-over-year, according to data from Lodging Econometrics.
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4 takeaways from this week's HITEC gathering

Hotel Management·19 June 2018
Artificial intelligence. Big data. Data security. Each of these topics is an important facet of running a successful business in 2018, but they are also poorly understood by many in the industry. These topics were also on the tip of everyone’s tongue at this year’s Hospitality Industry Technology Exhibition & Conference, held at Houston’s George R. Brown Convention Center, and with good reason. Hotels around the world are being forced to confront or adapt to major changes in technology each year, and the changes are happening faster than ever.
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Honeywell launches connected hotel systems

Hotel Management·18 June 2018
Honeywell launched a suite of next-generation energy-management software, smart lighting, voice controls and secure cloud communication systems. Through Honeywell technology, the hospitality industry can fully integrate energy management, safety and security systems, property management, and brand network operations for guestroom and building automation.
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Melia plans new hotel in the Dominican Republic

Hotel Management·18 June 2018
Meliá Hotels International will open The Grand Reserve at Paradisus Palma Real in the Dominican Republic in December 2018.
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Residence Inn by Marriott in Greenville, S.C., ready to open doors

Hotel Management·18 June 2018
The 138-suite Residence Inn by Marriott in Greenville, S.C., is scheduled to on Wednesday, June 20, 2018. Located at 80 Carolina Point Parkway, the all-suite Residence Inn Greenville will operate as a Marriott franchise, managed by Hospitality America of Nashville.
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Hotel supply in Japan set for significant growth

Hotel Management·18 June 2018
Japan's hotel stock is on track to grow close to 30 percent by 2020, according a CBRE report.

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