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  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

  • Job Description Template: Club Accounting Positions

    The HFTP Americas Research Center has developed example job descriptions for club accounting positions. The process involved reviewing sample job descriptions, and compiling the information into standardized job descriptions.

  • Job Description Template: Club IT Positions

    The HFTP Americas Research Center has developed example job descriptions for club IT positions. The process involved reviewing sample job descriptions, and compiling the information into standardized job descriptions.

$120M expansion planned for Indiana Convention Center

Hotel Management·19 October 2018
An expansion has been approved for Indianapolis' Indiana Convention Center, which will add 50,000 square feet of event space and two new hotel towers to the city’s hospitality inventory.

Striking Marriott workers prepare for 'day of mass action

Hotel Management·19 October 2018
More than 7,700 workers at Marriott International hotels throughout Massachusetts, Illinois, California and Hawaii are preparing to mobilize Saturday as talks between the hotel company and union Unite Here continue to deteriorate.

Auberge Resorts, Libra Group partner on Grace Hotels management

Hotel Management·18 October 2018
Auberge Resorts entered into a strategic partnership with the Libra Group, owners of Grace Hotels, and will welcome five Grace properties in Europe and the northeastern United States into the Auberge Resorts Collection portfolio. Expansion from additional properties currently under development will further enhance the portfolio over the next two years. The existing Grace properties and those in the pipeline will be branded under the Auberge Resorts Collection name and managed by the Auberge team.

Why Tel Aviv is ready for new hotel investment

Hotel Management·18 October 2018
Tel Aviv’s real-estate market is decidedly hot. A recently published global Mastercard study found 1.7 million tourists have stayed in Tel Aviv in 2017, an increase of 21 percent over the previous period in 2016.

Wyndham plans growth across Mediterranean region

Hotel Management·18 October 2018
Wyndham Hotels & Resorts has opened 11 new hotels in the Mediterranean so far this year, including the first Ramada by Wyndham in Portugal, which opened in September. The momentum is poised to continue in 2019, with anticipated openings in Cyprus and Crete, marking the company’s first hotels in each of these destinations.

InnQuest enhances roomMaster cloud functionality

Hotel Management·17 October 2018
InnQuest Software has enhanced its roomMaster Cloud PMS, expanding the availability of its cloud prodcut to all property types and markets.

Routier debuts AI mechanism in its optimization service

Hotel Management·17 October 2018
Routier debuts Speedy, a new joint venture in partnership with artificial intelligence leader Bravo A.I. Speedy is a service that brings forth a task-management system that intelligently automates and streamlines communication with hotel staff and between hotel staff so that hotel management can improve and optimize daily activities and repetitive assignments.

Fontainebleau Miami Beach deploys new concierge system

Hotel Management·17 October 2018
Fontainebleau Miami Beach will be one of the first luxury properties to deploy a new cloud-based concierge solution developed by Nuvola. The program will enhance guest services at the 1,504-room resort, allowing the concierge team to easily manage guest itineraries, reservations, room amenities and other daily tasks in real-time.

Hyatt Regency Riyadh Olaya deploys mobile entry functionality

Hotel Management·17 October 2018
The hotel is of the first properties in Saudi Arabia to provide its guests with the ability to use their personal device as a digital guestroom key.

New York's Evelyn Hotel completes top-to-bottom renovation

Hotel Management·17 October 2018
Officially relaunching on Nov. 14, The Evelyn Hotel in New York City, part of Triumph Hotels, emerged from an extensive, top-to-bottom multimillion-dollar renovation that brings a new hospitality experience to the historic property. The hotel's renovation included upgrades to its guestrooms, three new dining experiences from chef Jonathan Benno, an elevated lobby setting and more.

Global brands see opportunity in French-speaking African regions

Hotel Management·17 October 2018
A measurable uptick in hotel-investment opportunities has been seen across French-speaking African regions, which, according to Horwath HTL France’s managing partner Philippe Doizelet, is due to the historically low penetration of international operators in the markets.

Airbnb, hotels duke it out for Portuguese travelers

Hotel Management·16 October 2018
Staycations in Portugal are on the rise, driving both traditional hotel operators and Airbnb hosts to increase their stock.

Aries Capital and Four Corners Advisors form strategic alliance

Hotel Management·16 October 2018
Neil Freeman, chairman and CEO of Aries Capital, and Michael Shindler, president and CEO of Four Corners Advisors, announced that the two Chicago-based firms formed a strategic alliance to provide an advisory, transaction and financing platform for hotel developers and investors across the United States, Caribbean and other international markets.

McCarren Hotel & Pool debuts OpenKey's mobile key technology

Hotel Management·16 October 2018
McCarren Hotel & Pool in Brooklyn, N.Y., has unveiled keyless room access powered by OpenKey technology. OpenKey will support the McCarren’s efforts in delivering an unparalleled experience to its digital native guests.

Meininger Hotels partners with Serenata CRM

Hotel Management·16 October 2018
Berlin-based Meininger Hotels has partnered with Serenata CRM. Within the framework of this partnership, the Meininger Group will use the Serenata customer-relationship-management suite for its business-to-consumer activities. For its business-to-business activities, the rapidly expanding hotel group also will use Serenata’s business CRM, which can be integrated into the CRM suite through an add-on application.

Crescent Hotels & Resorts to upgrade technology at Las Vegas hotel

Hotel Management·16 October 2018
Crescent Hotels & Resorts will partner with Broadband Hospitality to upgrade technology at Crescent’s SpringHill Suites Las Vegas Convention Center property. BBH is one of a select group of hotel technology providers that carry the Marriott Global Property Network Standards certification and, therefore, the company is qualified to guide hotels nationwide in achieving Marriott GPNS brand standards.

The hotel and travel research that should be on your radar

Hotel Management·16 October 2018
Because there are many facets to the hotel industry, there is always a great need to gather and disseminate information so that hoteliers can understand how to strategize and capitalize. Hotel Management has compiled some of the most current research that should be on hoteliers’ radars. Here’s what you need to know for your next strategy session.

Meininger's Navneet Bali positive on hotel investment in Israel

Hotel Management·15 October 2018
Navneet Bali, chairman of Meininger Hotels, stepped into his role two years ago following the company’s acquisition by Holidaybreak in the UK, and has overseen the company’s growth since then.

Germany's Union Investment buys dual-brand property in Charleston, S.C.

Hotel Management·15 October 2018
Germany’s Union Investment has acquired another hotel property in the U.S. The Charleston, S.C., property, which opened in 2015, comprises an extended-stay Hyatt House and a Hyatt Place hotel.

NKF Capital Markets arranges $23M refinancing for Minneapolis' Hewing Hotel

Hotel Management·15 October 2018
NKF Capital Markets successfully arranged a $23 million refinancing loan for the Hewing Hotel in Minneapolis. Executive managing director Ben Greazel of NKF’s Chicago Capital Markets group originated the four-year, nonrecourse loan on behalf of the borrower. Greazel secured the financing with Chicago based Alliant Credit Union.

Weaker pound driving investment in London's hotels

Hotel Management·15 October 2018
A new report monitoring hotel capacity across European cities shows London is set to add 11,600 guestrooms to its hotel sector by 2020.

Global investors see value in Liverpool

Hotel Management·12 October 2018
Interest in regions outside London have grown, despite the UK’s decision to leave the EU. The UK hotel sector saw transactions totaling £4.7 billion at the end of third quarter, up 27 percent on the year, according to brokerage Knight Frank, with portfolio activity accounting for 56 percent of investment and regional portfolio-investment transactions at £2.2 billion, far outstripping London.

Knowcross leverages technology to create operational efficiency

Hotel Management·12 October 2018
When he created Knowcross 16 years ago in India, Nikhil Nath knew that he wanted to take his startup global. Today, Knowcross provides hotel-management software and technology intelligence to hotels in 40 countries, working with Two Roads Hospitality, Rosewood Hotels & Resorts, Kempinski Hotels, Radisson Hotel Group, IHG's Holiday Inn brand and Shangri-La Hotels & Resorts, and it has offices in London, New Delhi, Singapore and Washington, D.C.

Peninsula Papagayo completes second phase of $100M update

Hotel Management·11 October 2018
Peninsula Papagayo, a 1,400-acre premier resort and residential community on the north Pacific coast of Costa Rica, completed the second phase of a $100 million transformation led by international luxury hospitality and residential real estate investment and development firm, Gencom. As part of a vision to connect 11 miles of coastline from end to end for the first time, Peninsula Papagayo is introducing new adventures, amenities and resort enhancements for residents and guests of Four Seasons Resort Costa Rica and Andaz Costa Rica Resort.

Auckland sees biggest hotel sale in 12 years

Hotel Management·11 October 2018
The Waldorf Stadium Apartment Hotel in Auckland, New Zealand's Central Business District, has been sold to the Australia-based Mulpha Group for more than $54 million. The 178-unit strata-title development was sold subject to a new 11-year performance lease underpinned by Japanese serviced apartment conglomerate Daiwa House Group, which has a market capitalization of US$19.15 billion as of December 2017.

Alabama resort upgrades its electronic lock system

Hotel Management·11 October 2018
Pursell Farms, a luxury golf and spa destination in Sylacauga, Ala., installed dormakaba’s Quantum RFID mobile-access-capable electronic locks. Dormakaba’s locks interface with the property’s front-office system for seamless guest service. Pursell Farms’ managers can also audit each guestroom lock for access accountability and guest peace of mind.

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