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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • HFTP Compensation and Benefits Report: 2018 Data on Hospitality Staffing and Compensation

    The 2018 HFTP Compensation and Benefits Survey was released this summer and made available to HFTP members. This is a biannual report that was developed to provide information on salaries and benefits, and to give an ongoing profile of accounting, finance and technology professionals in the hospitality industry.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

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Fuel Travel integrates keyless entry into mobile app

Hotel Management·11h
Fuel Travel upgrades its white-label app for independent and boutique hotels by integrating its Fuel mobile app with Assa Abloy Hospitality. The integration of Assa Abloy’s mobile access solution into Fuel’s mobile app allows for safe, secure mobile key access for guests.

Airline Hotels installs new accounting software at 9 properties

Hotel Management·11h
Airline Hotels upgraded its financial system to Aptech Computer Systems’ PVNG Enterprise Hotel Accounting Software at nine properties. Airline Hotels is a second-generation, family-founded hospitality company based in Saskatoon, Saskatchewan. The browser-based PVNG hotel-accounting software simplifies accounting operations and safeguards data in the cloud.

Building on strong year, IHG plans new all-suites brand

Hotel Management·20 February 2019
In reporting IHG’s Q4 and FY 2018 numbers, CEO Keith Barr told investors the year was one of “meaningful change” for the company—with more changes still to come.

Preferred Hotels & Resorts launches partner loyalty program

Hotel Management·20 February 2019
Preferred Hotels & Resorts is launching the I Prefer Alliance loyalty program, which allows independent hotels and regional hotel brands to extend full benefits of the I Prefer Hotel Rewards program to members of their distinctive guest benefit programs.

Spain hits record for hotel investment

Hotel Management·19 February 2019
The latest analysis of hotel investment from international hotel property adviser Christie & Co. suggests 2018 was a record year for Spain with €4.86 billion worth of hospitality deals.

3 things about the U.S. economy to keep an eye on in 2019

Hotel Management·19 February 2019
The United States hotel industry has been operating at peak levels for the past three years, and CBRE researchers said that this year won’t stray from that trend. What’s more, sales volume for hotels should look much like last year’s levels. Additionally, CBRE expects overall returns on hotels to be the highest of any commercial real-estate sector over the next three years. And even rosier, the firm does not expect a recession this year.

Crave, Quore form integration partnership

Hotel Management·19 February 2019
Crave Interactive and Quore have formed an integration partnership for guest engagement and service request optimization. In addition to using Crave’s in-room tablets to view property information, order food-and-beverage, access entertainment and control room electronics, guests now can make housekeeping and engineering requests via the digital devices. Requests then are routed in real time to Quore, improving response times and ensuring more efficient service delivery.

Mexico's Bahia Hotel and Beach House upgrades service, operations

Hotel Management·19 February 2019
Bahia Hotel and Beach House in Cabo San Lucas, Mexico, chose Alice to streamline internal and guest communication and keep track of historical information that will serve as guidelines for improvements year over year on service, offerings and guest experience.

AI.io, Wex partner for voice-activated travel app

Hotel Management·19 February 2019
Wex, a provider of corporate payments solutions, has partnered with AI.io to launch Halo Travel, an intelligent, voice-activated chat bot for travel powered by the Priceline Partner Network. The companies say Halo Travel is the first app allowing booking hotels and flight strictly through voice. AI.io created the voice-activated product.

Egypt anticipates pre-Arab Spring visitor numbers

Hotel Management·15 February 2019
According to a recent report from Capital Economics, Egypt's tourism sector is on track to reach levels not seen since 2010, the year before the Arab Spring sparked political unrest and devastated incoming tourism numbers.

AccorHotels plans 6 Mercures for UK

Hotel Management·15 February 2019
Paris-based AccorHotels has signed a portfolio of six Mercure hotels under a hotel management agreement with Proark, a Danish real estate property company that holds hotel assets across Europe.

KDG Capital buys Wyoming's Snow King Resort Hotel

Hotel Management·14 February 2019
KDG Capital, a Tampa, Fla.-based real estate private equity firm, purchased the Snow King Resort Hotel in Jackson, Wyo. Benchmark, a global hospitality company, will continue to operate and market the 230-room property, located at the foot of Snow King Mountain in the Grand Teton mountains, minutes from the center of Jackson Hole, Wyo. KDG plans to invest $5 million in capital improvements to the property..

HIS introduces BeyondTV GuestCast

Hotel Management·14 February 2019
Hotel Internet Services launched BeyondTV GuestCast, an advanced casting offering that, while affordable for hoteliers to implement, provides guests with the ability to securely cast a wide range of personalized content from their own devices onto guestroom televisions.

Ruby Hospitality upgrades to mobile PMS

Hotel Management·14 February 2019
Hotel ownership and management company Ruby Hospitality has partnered with StayNTouch to implement the Rover property-management system and Zest guest-facing products at all five of the company's Spokane, Wash.-area properties. Ruby properties comprise the flagship Hotel Ruby, Hotel Ruby2, Ruby Sandpoint, the historic Montvale Hotel and the newly acquired Ruby River Hotel.

Wild Rose Casinos & Resorts implements new PMS, POS system

Hotel Management·14 February 2019
Iowa-based Wild Rose Casinos & Resorts has implemented Agilysys’ InfoGenesis point-of-sale system and Visual One property-management system to provide a more integrated technology infrastructure and superior guest experience across its three locations in Emmetsburg, Clinton and Jefferson.

Hilton's Q4 earnings up, but pipeline slows

Hotel Management·13 February 2019
Hilton Worldwide Holdings released its fourth quarter and full-year 2018 results with some solid numbers: Net income was $225 million for the fourth quarter and $769 million for the full year.

MENA hotels report 6% fall in profit per room for 2018

Hotel Management·12 February 2019
According to the latest data tracking full-service hotels from HotStats, profit per room at hotels in the Middle East and North Africa fell 10.6 percent year-over-year in December and contributed to a 6-percent decline for full-year 2018 as revenues declined and costs grew.

Tourism growth drives development boom in Australia

Hotel Management·12 February 2019
Australia's hotel sector is in the middle of a rapid growth phase—reportedly the biggest since the lead-up to the Sydney Olympics in 2000.

Routier releases internal communication tool

Hotel Management·12 February 2019
Routier has launched a team chat function, the newest addition to its hotel-management platform that helps hotels and hotel groups gain real-time insights into the performance levels of their properties and their own brand. This enables hoteliers to ensure the properties are functioning at an optimal level and bringing in the highest return on investment possible, in addition to maintaining a strong brand reputation. Staff can communicate, collaborate and engage with each other, across any department, via the team chat.

Nuvola adds new housekeeping module

Hotel Management·12 February 2019
Nuvola unveiled its latest module, housekeeping productivity, rounding out the platform as a comprehensive product. The addition of the module completes the company’s primary product offerings, enabling hotels that deploy Nuvola to manage all aspects of operations from one software system.

Heritage Hotels & Resorts partners with ProfitSword

Hotel Management·12 February 2019
Heritage Hotels & Resorts, a hotel-management company based in Albuquerque, N.M., will 11 properties in its portfolio, has installed the ProfitSage operational and financial reporting product from ProfitSword. Heritage Hotels & Resorts has experienced dramatic business growth over the past five years. While continuing to acquire additional locations, company leadership soon identified the need to implement a business intelligence and forecast strategy that could keep pace with the increasing complexities.

Montenegro visitor growth up as CEE demand increases

Hotel Management·11 February 2019
The Central and Eastern Europe region (CEE) has been growing as a tourism destination and countries within it are reporting significant upticks in visitor numbers from around the world.

Charlestowne Hotels to manage The Cove of Lake Geneva

Hotel Management·11 February 2019
Charlestowne Hotels added The Cove of Lake Geneva the firm’s portfolio of managed properties. The Cove marks Charlestowne’s first property in Wisconsin and the second in the Great Lakes region.

Hotels find new ways to incorporate wellness

Hotel Management· 8 February 2019
As wellness goes from niche to normal, hotels worldwide are finding creative ways to implement the concept into every element of the guest experience, from initial design to daily operations. No longer reserved for exclusive spas, wellness now is incorporated into hotels up and down the chain scale, with millions invested in making healthy travel accessible to the masses.

Starwood Capital: Gets creative in 2019

Hotel Management· 8 February 2019
At the upcoming International Hotel Investment Forum, March 4-6 in Berlin, Cody Bradshaw, managing director and head of European hotels at Starwood Capital Group will be speaking on a panel entitled, "Money Makes the World Go Around: Identifying the Key Trends in Global Money Movement."

Expedia earnings beat estimates in rush to add rooms

Hotel Management· 8 February 2019
Online travel giant Expedia managed to beat analysts’ expectations in 2018, selling more hotel rooms and airline tickets even as the company navigates shifts in the sharing economy and continued efforts from hotel companies to drive direct bookings.

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