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  • Countdown to Opportunity: The Club & Hotel Controllers Conference 2018

    Written By: Laura Resco, official event guest blogger for the HFTP Club and Hotel Controllers Conference 2018 - One of the most important jobs of a graduate student is to produce original research that furthers the existing knowledge within an industry.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

  • Controllers, Drive Your Professional Development: Attend CHCC 2018

    Club and hotel controllers: Do not miss the opportunity to get behind the wheel and take control of your own professional development. The Club and Hotel Controllers Conference (CHCC) — co-located with the world’s largest hospitality technology show HITEC® Houston at the George R.

  • Job Description Template: Club Accounting Positions

    The HFTP Americas Research Center has developed example job descriptions for club accounting positions. The process involved reviewing sample job descriptions, and compiling the information into standardized job descriptions.

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Shifting Its Focus

Hotel Interactive ·21 June 2018
For Concord Hospitality Enterprises Company changing its mission statement was not seen as a top priority. After all, in its 35-year history Concord has grown from two hotel properties to more than 100 (with plans to expand further in the immediate future), thanks in part to its original ethos, The Employer and Manager of Choice.
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Cambria Hotels Introduces Philadelphia's Newest Hotel

Hotel Interactive ·21 June 2018
Cambria Hotels made its official debut in Philadelphia with the grand opening of the Cambria Hotel Philadelphia Downtown - Center City. The 223-room, 15-story property will soon include a rooftop bar and restaurant with 3,000-square-feet of indoor and outdoor space featuring one-of-a-kind city views.
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Increasing Its Odds

Hotel Interactive ·20 June 2018
On the strength of a comprehensive renovation and repositioning, as well as a resurgent Atlantic City market, ownership of the soon-to-open Ocean Resort Casino certainly likes the property’s odds for long-term success.
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Hyatt Place Warwick/Providence Airport Celebrates Official Opening

Hotel Interactive ·20 June 2018
Hyatt Place Warwick/Providence Airport is officially open, marking the return of the Hyatt flag to Rhode Island. The new hotel features the Hyatt Place brand’s intuitive design, casual atmosphere and practical amenities, such as free Wi-Fi and 24-hour food offerings. The hotel is owned by the D’Ambra Family and is professionally managed by Waterford Hotel Group, Inc.
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Country Inn & Suites By Radisson Opens New Hotel Near Glacier National Park

Hotel Interactive ·20 June 2018
Country Inn & Suites® by Radisson, a leading upper midscale hotel brand, today announced the opening of Country Inn & Suites by Radisson, Kalispell, MT – Glacier Lodge. Located at 4150 U.S. Highway 2 East, the hotel is the perfect destination for outdoor enthusiasts being just a short drive from the hiking trails and picturesque views of Glacier National Park, also known as the Crown Jewel of the Continent. It is also conveniently located minutes away from Glacier Park International Airport, along with offering an airport shuttle for guests.
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Loews Hotels & Co. Names Dan Kornick CIO, Gary Womack SVP, Design And Construction

Hotel Interactive ·20 June 2018
Loews Hotels & Co has announced new senior-level appointments including Dan Kornick as Chief Information Officer and Gary Womack as Senior Vice President, Design and Construction.
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First SCP Hotel To Open In Colorado Springs Following Nine-Month, $6 Million Transformation

Hotel Interactive ·20 June 2018
Soul Community Planet (SCP) announced today the opening of its first SCP Hotel in Colorado Springs after a nine-month, $6 million renovation. The 98,000 square-foot, 176-room property, located at the base of the majestic Pikes Peak, is in its final stages of renovation with a soft opening scheduled for June 27. Guests can begin booking their reservations now.
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Hawkeye Hotels Set To Break Ground On First Property In Nebraska

Hotel Interactive ·20 June 2018
This week Iowa-based firm Hawkeye Hotels' plan to develop a new six-story hotel in the heart of the Old Market Entertainment District received final authorization from the Omaha City Council. Branded as Marriott's affordable boutique hotel line, Moxy, the new property will be located at the corner of 12th and Harney Streets. This is the first Nebraska property for Hawkeye Hotels.
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Influential Issues

Hotel Interactive ·19 June 2018
The importance of talent and technology within hospitality were the primary focal points of a panel discussion among brand leaders at the New York University International Hospitality Industry Investment Conference earlier this month.
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Hampton By Hilton Opens Nine Properties In The U.S. And Abroad In Advance Of Summer Travel Season

Hotel Interactive ·19 June 2018
Hampton by Hilton, Hilton’s (NYSE: HLT) upper-midscale brand and a longtime leader in the category, announced the opening of nine new properties, including Hampton Inn by Hilton Opelousas in Louisiana, Hampton Inn by Hilton Benson in North Carolina, and Hampton Inn by Hilton Bourbonnais Kankakee in Illinois. Opened in time for summer travel season, several of the new hotels will welcome guests exploring the U.S. during the classic summer road trip, which remains the most popular vacation option among family travelers (64%) according to a survey by AAA.
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RLH Corporation Promotes Paul Sacco To EVP, President Of Global Development

Hotel Interactive ·18 June 2018
RLH Corporation (NYSE:RLH) announced today the promotion of Paul Sacco to Executive Vice President, President of Global Development. Since joining RLH Corporation, Sacco has had tremendous success developing and growing the Company’s upscale brands. In his new role, Sacco will oversee all franchise growth efforts for RLH Corporation brands worldwide, with a focus on organic growth.
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Technology Trends For Summer 2018

Hotel Interactive ·18 June 2018
While summer may be peak for some properties, oftentimes there are still a few gap periods where hoteliers can eek out 15-30 minutes of uninterrupted time to contemplate new initiatives. My hope is that some of your thoughts lean towards technology. As I see it, undertakings in this field are essential to elevating the guest experience and ensuring that a hotel keeps pace with customer expectations.
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Charlestowne Hotels Welcomes Hotel Clermont

Hotel Interactive ·18 June 2018
Charlestowne Hotels proudly welcomes Atlanta's famed Hotel Clermont as the newest addition to the company’s expanding portfolio. Experienced in historic preservation projects, Charlestowne Hotels worked in partnership with Oliver Hospitality to oversee renovations for the nearly century-old Hotel Clermont and will now take over hotel management.
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Hotel Equities Names Industry Veteran, Cesar Wurm, VP Of Sales And Marketing

Hotel Interactive ·18 June 2018
Hotel Equities (HE) elevates their sales and marketing division with the appointment of industry veteran Cesar Wurm as VP of Sales and Marketing. In his new role, Cesar will lead HE’s enterprise-wide strategic sales effort while supporting the regional sales team and driving best-in-class performance results. The award-winning hotel ownership and management company continues to elevate talent and focus on driving results for key stakeholders. Last month, the firm announced the addition of two regional directors of sales and plans for two additional regional offices to support their expanding portfolio of hotels.
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The Radisson Blu Minneapolis Downtown Purchased By Hospitality Properties Trust

Hotel Interactive ·18 June 2018
Radisson Hotel Group™ today announced that its longtime partner, Hospitality Properties Trust (HPT) a real estate investment trust, has acquired the Radisson Blu Minneapolis Downtown in a sale from an affiliate of KKR. The hotel was acquired by KKR in June of 2014 and converted to Radisson Blu following a multimillion-dollar renovation. The hotel features over 360 sophisticated rooms, 29,000 square feet of flexible meeting and event space, 24-hour business center, Business Class Lounge, and the FireLake Grill House & Cocktail Bar. The Radisson Blu Minneapolis Downtown becomes the ninth property owned by HPT and managed by Radisson Hotel Group.
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Cobblestone Hotels, LLC Celebrates The Opening Of Hartford, WI

Hotel Interactive ·18 June 2018
Today marks the opening of the newest Cobblestone location in Wisconsin, in Hartford. The Cobblestone Hotel and Suites is located downtown at 101 Park Avenue. The hotel was built by BriMark Builders, LLC and is operated by WHG Companies, LLC.
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Park Ridge Marriott Unveils New, Modern Renovations

Hotel Interactive ·15 June 2018
Change is good – and at Park Ridge Marriott, it’s a celebration of the guest experience. The property is excited to unveil its most recent renovations, with updates now complete to its guest rooms, suites and meeting and event space. The extensive redesign ushers in the coming season by inviting guests to discover a new hospitality experience at the Park Ridge New Jersey hotel.
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Hitting The Jackpot With Millennials

Hotel Interactive ·15 June 2018
Casino hoteliers widely acknowledge the link between appealing to the millennial generation and the ultimate success of their properties. During a panel discussion at this week’s BITAC® Casino Resort event in Palm Springs, CA, a handful of executives reinforced the point while taking note of the group’s spending power and detailing some of the best ways to reach them.
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My Place Hotel Opens In Colorado Springs, CO

Hotel Interactive ·14 June 2018
My Place Hotels of America is excited to announce the opening of its newest location in Colorado Springs, which doubles the brand’s footprint in the Centennial State! Complementing the surrounding scenery of the Pikes Peak region with the brand’s Chalet, 3-story, 64-unit prototype, the new hotel marks America’s 41st My Place location across 20 states.
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Hyatt Announces Plans For Worldwide Growth Of Hyatt Centric Brand

Hotel Interactive ·14 June 2018
Hyatt Hotels Corporation (NYSE: H) today announced further global growth of the Hyatt Centric brand with new hotels announced for Los Angeles, Philadelphia, and Portland, Ore. These hotels are in addition to previously announced plans for Hyatt Centric hotels in Dakar, Senegal, San Salvador, El Salvador and Melbourne, Australia. These hotels will expand the Hyatt Centric brand’s global footprint, joining the brand’s newly open hotels in Miami, Lima, Peru and Santiago, Chile. Designed for a growing segment of savvy explorers seeking curated, yet authentically local experiences, the Hyatt Centric brand currently has 22 properties across seven countries, including the U.S., Japan, Spain, France and more.
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Travel Risk On The Rise?

Hotel Interactive ·14 June 2018
Carlson Wagonlit Travel recently commissioned a Safety & Security study designed to measure business travelers’ overall views on hotel safety. The results provide a glimpse of the safety concerns of business travelers delving into why they feel unsafe at hotels as well as what precautions they take to stay safe.
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W Hotels Returns To Sydney In 2020

Hotel Interactive ·14 June 2018
Harbouring a long-held crush, W Hotels Worldwide, part of Marriott International, today announced its grand re-entry to the iconic harbour city with the highly-anticipated signing of W Sydney. Built and developed by Grocon and funded by Greaton Group, W Sydney will make waves with its debut slated for 2020. The new-build hotel will be part of ‘The Ribbon’, an electrifying development designed by the award-winning architect HASSEL that will transform Sydney’s skyline on Darling Harbour. With its game-changing Whatever/Whenever service and bold design, W Sydney will shake up the city’s social scene, turning traditional luxury on its head.
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Shaner Hotel Group Takes Over Management Of Sebring's Chateau Elan Hotel

Hotel Interactive ·14 June 2018
Officials of the 123-room Château Élan Hotel & Conference Center today announced that the award-winning Shaner Hotel Group, one of the hospitality industry’s leading owner-operators of full- and select-service hotels, will take over operations of the hotel beginning Saturday, June 16.
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RLH Corporation Promotes Marcello To SVP, Brand Strategy

Hotel Interactive ·13 June 2018
RLH Corporation (NYSE:RLH) announced today the promotion of Amanda Marcello to Senior Vice President of Brand Strategy. Marcello has been with RLH Corporation since 2015, most recently leading the development and rebrand of Signature and Signature Inn. In her new role, Marcello will lead all RLH Corporation brands, building and evaluating programs and performance including standards and design guidelines to ensure relevancy and value within the marketplace.
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Betting On Technology

Hotel Interactive ·13 June 2018
The second annual BITAC® Casino Resort event kicked off earlier this week with a technology-focused panel, which addressed a handful of key gaming issues including the recent changes to sports betting laws as well as the continued evolution of mobile technology and casino loyalty programs.
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Transformative Transaction

Hotel Interactive ·12 June 2018
When Wyndham Worldwide agreed to acquire La Quinta Holdings, Inc. earlier this year for $1.95 billion it represented the largest transaction the lodging industry has seen in quite some time, not to mention the most significant deal ever for the 30-year-old brand behemoth.

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