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  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

  • Job Description Template: Club Accounting Positions

    The HFTP Americas Research Center has developed example job descriptions for club accounting positions. The process involved reviewing sample job descriptions, and compiling the information into standardized job descriptions.

  • Job Description Template: Club IT Positions

    The HFTP Americas Research Center has developed example job descriptions for club IT positions. The process involved reviewing sample job descriptions, and compiling the information into standardized job descriptions.

What's Going On With Group Booking Activity?

hotelbusiness.com·Requires Registration ·19 October 2018
Cvent released its first quarterly “Group Business Outlook,” a 24-month forward-looking report highlighting group booking activity through the Cvent Supplier Network.

IHG, Social Tables Collaborate on New Digital Experience

hotelbusiness.com·Requires Registration ·19 October 2018
IHG has collaborated with Social Tables to launch the company’s new groups and meetings ‘Shop & RFP’ digital experience. Using search technology powered by Social Tables, this new global platform is designed to bring together groups, meeting and event planners, with the 5,400-plus IHG hotels around the globe, making it simple to source and compare venues.

Auberge Resorts Collection to Manage Grace Hotels

hotelbusiness.com·Requires Registration ·18 October 2018
Auberge Resorts LLC has entered into a strategic partnership with the Libra Group, owners of Grace Hotels. Through this partnership, Auberge will add the five Grace properties in Europe and the northeastern United States to the Auberge Resorts Collection portfolio. The existing Grace properties and those in the pipeline will be branded under the Auberge Resorts Collection name and managed by the Auberge team.

Report: 83% of Female Business Travelers Report Safety Concerns

hotelbusiness.com·Requires Registration ·18 October 2018
More than 8 in 10 (83%) women say they have experienced one or more safety-related concerns or incidents while traveling for business in the past year, according to new research from the Global Business Travel Association (GBTA) in partnership with AIG Travel.

Hotels Add Event Spaces, Leisure Options

hotelbusiness.com·Requires Registration ·18 October 2018
Hotels are adding room for more events, dining and even F&B and sporting options. Here are some of the properties upgrading for more flexible, modern spaces.

Five Beach Resorts Revamp

hotelbusiness.com·Requires Registration ·17 October 2018
From sea-inspired redesigns to hurricane restoration projects, beach properties are updating across the globe.

Hyatt Unveils New Planning Tool for Meetings, Events

hotelbusiness.com·Requires Registration ·17 October 2018
Hyatt Hotels Corporation has unveiled the Hyatt Planner Portal, a comprehensive tool for meeting planners designed to enhance the overall planning experience at Hyatt. With this solution, meeting planners can work in one tool throughout the planning process to manage meeting details, including contracts, attendee information and costs throughout planning stages. Additionally, the Hyatt Planner Portal will contain information on current, upcoming and past meetings and events, giving planners the ability to review details, access event history and generate reports whenever needed.

Report: Caribbean Bookings Are Up Over Last Winter

hotelbusiness.com·Requires Registration ·16 October 2018
Virtuoso, the global network specializing in luxury and experiential travel, reports growth in winter bookings in the Caribbean. With 70% of the islands unaffected by last year’s busy hurricane season, and 90% of room inventory open in impacted regions, the islands are coming back.

Avoiding the Bed Bug Lawsuit: Act Now to Start Prevention

hotelbusiness.com·Requires Registration ·16 October 2018
There is nothing magical about avoiding a bed bug lawsuit. Lawsuits are the same as war in the sense that they represent the parties’ failures in diplomacy or dispute resolution. Lawsuits, like war, are for the most part, avoidable.

Hurricane Michael Recovery Begins

hotelbusiness.com·Requires Registration ·15 October 2018
With some property damage loss estimates reaching $10 billion, areas affected by Hurricane Michael are beginning to reopen and pick up the pieces.

Classic Plane to Become Cocktail Lounge

hotelbusiness.com·Requires Registration ·15 October 2018
The TWA Hotel’s 1958 Lockheed Constellation “Connie” L-1649A Starliner airplane is completing her 300-mile journey from Auburn-Lewiston Airport in Maine, where she was fully restored, to her new home at John F. Kennedy International Airport here today. The Connie (tail number: N8083H) will become a one-of-a-kind cocktail lounge and event space at the 512-room hotel opening in spring 2019 and located at the landmark 1962 former TWA terminal designed by Eero Saarinen.

Four F&B Updates to Know

hotelbusiness.com·Requires Registration ·15 October 2018
Hotel Business is tracking movements in the F&B space. Here’s what we found.

Expedia Launches First Action for the Google Assistant

hotelbusiness.com·Requires Registration ·15 October 2018
Expedia.com has launched the Expedia Action for the Google Assistant, giving customers the ability to manage their travel plans through hands-free, natural voice commands on any Google Assistant-enabled device.

Guest Preferences for Power While Traveling

hotelbusiness.com·Requires Registration ·15 October 2018
Hotels can no longer afford to ignore the prevalence of mobile devices and connectivity, as it only plans to become more all-encompassing: By 2019, there will be over five billion mobile phone users, according to recent estimates. When you consider the importance of connectivity and devices to these modern times, it becomes impossible to ignore the necessity of outlets for charging in hotels. Even more, when you look forward to the future of hotel design, you begin to see even more reasons to have a comprehensive power and charging solution.

Hyatt Hotels Commit to Hiring 10,000 Opportunity Youth by 2025

hotelbusiness.com·Requires Registration ·12 October 2018
Hyatt Hotels Corporation has launched RiseHY, a new global program designed to pair the hospitality industry’s career opportunities with young people who need them. As part of the initiative, Hyatt hotels around the world commit to hiring 10,000 “opportunity youth”—people ages 16 to 24 who are neither in school nor working—by 2025.

Fision, Continuity Logic Agree to Merge

hotelbusiness.com·Requires Registration ·10 October 2018
Sales enablement platform Fision Corporation is set to merge with Continuity Logic LLC, a provider of integrated business continuity and risk management software.

HB EXCLUSIVE: Forbes Travel Guide Launches Online Luxury Service Training

hotelbusiness.com·Requires Registration ·10 October 2018
Forbes Travel Guide has developed a digital program for luxury service training and certification with Lobster Ink, an online hospitality training company. Tailor-made for hospitality professionals, this comprehensive program, in combination with Lobster Ink’s learning library, offers on-demand training with interactive video lessons and real-time feedback.

With Video Cloud Platform, Arcules Identifies Guest Traffic Patterns

hotelbusiness.com·Requires Registration ·10 October 2018
Without a doubt, hoteliers are using technology to improve guest satisfaction. Some vendors are revolutionizing the way guests check in with mobile apps, while companies are shaking up the way customers accumulate and redeem points with loyalty program initiatives. One cloud-based video platform solutions provider is looking to change the way properties aggregate business data through video and AI.

Three Management Contracts to Know

hotelbusiness.com·Requires Registration · 9 October 2018
Hotel Business is tracking management contracts. HMC, Hospitality Asset Management Company and OTO Development are experiencing portfolio growth. Here are the details.

How Social Media is Helping Bed Bugs Win

hotelbusiness.com·Requires Registration · 9 October 2018
A recent study conducted by the University of Kentucky found that bed bug reporting on online review sites and social media have a “…big impact on purchasing decisions.” It’s no surprise that both leisure and business travelers would avoid a bed bug infested hotel. Victims of bed bug infestations exploit the internet’s vast readership to describe their bed bug experience resulting in physical distress, sleeplessness, nervousness, anxiety and an extreme disruption in their life. And while on a planned summer vacation with the kids and family…no vacationer would run the risk if they could otherwise avoid it.

road to the show HX: The Awards to debut in November

hotelbusiness.com·Requires Registration · 8 October 2018
Hospitality Media Group (HMG) has revealed that its new hospitality industry awards program, HX: The Awards, will kick off HX: The Hotel Experience this November in New York City.

Nationwide trucking shortage is driving prices for hoteliers

hotelbusiness.com·Requires Registration · 7 October 2018
This year is shaping up to be a profitable year for hoteliers. According to industry reports, occupancy is up to 64.2% (up 0.8% year to date), ADR is around $128.57 (up 2.7%), and RevPAR is sitting at $82.57 (up 3.6%). Even better, projections for the remainder of 2018 expect that occupancy, ADR and RevPAR will remain on a steady climb.

Abundant capital available in market, select-service leads deals

hotelbusiness.com·Requires Registration · 7 October 2018
Opinions varied when Hotel Business reached out to some leading brokers to get their take on where the transactions market is now—and where it’s going. Paul N. Arena, president of Vauxhall Advisors in New York; Peter B. Holmes, COO of HotelBrokerOne in Oklahoma; and Keith Thompson, principal with Avison Young in Georgia, provided insight on who—and what—is driving activity, whether it’s a buyer’s or seller’s market, what to expect in the future, and more.

In-room dining just got a little healthier at this NYC hotel

hotelbusiness.com·Requires Registration · 7 October 2018
With the help of its executive chef, Four Seasons Hotel New York Downtown launched a new health-conscious menu for the hotel’s in-room dining service and spa.

Gallagher hosts roundtable for the hospitality industry

hotelbusiness.com·Requires Registration · 7 October 2018
Insurance agents, carriers, lawyers, REITs, hotel operators, hotel owners and management companies came together in early September for the 2018 Gallagher Hospitality Roundtable, where executives discussed numerous industry topics.

HB on the Scene HAMA: Labor is a key concern

hotelbusiness.com·Requires Registration · 7 October 2018
Asset managers gathered here at the Le Méridien Denver Downtown to discuss the latest issues facing the hospitality industry at the Hospitality Asset Managers Association (HAMA) Fall Conference.

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