Preferred Hotels & Resorts Plans 13 Openings in 2018·Requires Registration - 14 December 2017
Set to launch in spring 2018, the Bobby Hotel will be located close to Printer’s Alley in downtown Nashville, TN. The nine-story Bobby Hotel will have 144 guestrooms and suites, four dining outlets, including a café , all-day restaurant, cocktail bar serving light bites, and a rooftop bar complete with a 1956 Greyhound. The repurposed tour bus, which plays into the property’s aesthetic and evokes a musician’s life on the road, will offer guests and the local creative set a bird’s eye view of the downtown area.

Lifescapes International's Nick Patel Passes Away·Requires Registration - 13 December 2017
Naresh “Nick” Patel, senior principal and project director of Lifescapes International, has passed away. A graduate of California State Polytechnic University, Pomona, he majored in landscape architecture and spent 20 years at Lifescapes International.

OTA Insight Secures $20M in Financing for Platform, Team Growth·Requires Registration - 13 December 2017
OTA Insight has raised $20 million in financing. Eight Roads Ventures led the funding round, with participation from F-Prime Capital Partners and previous investors. The cloud-based data intelligence solutions provider is expected to use the financing to continue its platform growth.

Following Hurricane Maria, Puerto Rico Declares Itself Open for Tourism·Requires Registration - 12 December 2017
Three months after Hurricane Maria, Puerto Rico is open for tourism, according to The Puerto Rico Tourism Company (PRTC). While much of the island is still rebuilding, all airports are fully operational, with approximately 70 flights per day across 27 different major commercial airlines. Furthermore, more than 75% of hotels are operational The post Following Hurricane Maria, Puerto Rico Declares Itself Open for Tourism appeared first on Hotel Business.

HB ON THE SCENE: Riding the Wave of New Revenue Streams·Requires Registration - 11 December 2017
These days, guests are more demanding of hotels, expecting personalized, curated experiences. On the flip side, the cost-per-square-foot of bringing a hotel out of the ground has been consistently increasing, making it increasingly important for hotels to make the most out of revenue-generating space—without making guests feel like they’re being nickel-and-dimed. Last week, Hotel Business, along with host and sponsor The Wall Street Journal, held its executive roundtable, “Riding the Wave of New Revenue Streams,” here at The Wall Street Journal’s headquarters. During the conversation, industry veterans discussed and debated the various ways hotels could add value for both guests and owners. One such stream? The urban resort fee.

Coming Attractions: Three International Hotel Projects·Requires Registration - 8 December 2017
Global hotel brands such as Kempinksi, Raffles and Rosewood have projects slated to open in 2018, 2021 and 2023. Here’s a look at the coming attractions:

For Insiders Only: Uncovered by Thompson Hotels·Requires Registration - 8 December 2017
Thompson Hotels has introduced “Uncovered by Thompson Hotels,” a new program, launching New Year’s Eve, providing exclusive access to property perks, live events, special collaborations, and more. “Uncovered by Thompson Hotels is a unique program that provides our travelers with access to distinctive, local and in-the-know endeavors,” said Jorge Trevino, EVP of brand operations for Two Roads Hospitality. “We are excited to introduce this exclusive offering to our guests to enhance their stay with insider experiences that cannot be found elsewhere.”

Expedia Goes All-In on AWS, More·Requires Registration - 7 December 2017
Expedia Inc. has made a couple of technology moves to enhance travelers booking experiences across its brands and impact the meetings, incentives, conventions and events (MICE) market. Expedia Goes All-In on AWS Expedia has gone all-in on Amazon Web Services Inc. (AWS) and is standardizing on AWS machine learning technologies to enhance travelers’ booking experiences across its brands, including,, Expedia Affiliate Network (EAN), HomeAway, Egencia and others.

HB ON THE SCENE: RLH Corp. Pitches 'Good for Business' at Vegas Conference·Requires Registration - 6 December 2017
RLH Corporation is expecting to roll its momentum into the new year by focusing on what’s “good for business” for its franchisees. “Let’s talk about the conference theme a little bit: ‘Good for Business,'” said RLH Corp. CEO Greg Mount, who joined the company in January 2014. “Again, when we look at this, for us, it’s about listening and adapting. A big part of what I hear when I’m speaking with you, speaking with the brand advisory teams, is it’s important that we listen. It’s important that we adapt. It’s important that we understand the challenges that you’re facing out there as a real estate owner and business operator.”

Resort Tailors Services for Cancer Patients and Survivors·Requires Registration - 6 December 2017
Words have the power to uplift and the human touch can be soothing. It’s been said that true customer service starts with understanding people and their needs.

On Vacation, Millennials Stay Fit and Strike a Pose for Instagram·Requires Registration - 6 December 2017
Staying fit and maintaining a healthy lifestyle is a vital part of vacations for 79% of travelers, with young adults leading the charge, according to a Activations Survey of 8,400 adults across 29 countries.

A Bounty of Wellness at Blackberry Farm·Requires Registration - 6 December 2017
Nestled on a 4,200-acre estate in the Great Smoky Mountains, the five-star luxury property Blackberry Farm is a respite from day-to-day life and aims to restore peace within its guests. As the resort’s wellness director, Katelyn Young explains that wellness isn’t just about a holistic and balanced lifestyle. “A lot of places you visit, it might be cutting out things and depriving yourselves. What we believe is a healthy lifestyle and the indulgence you might experience aren’t mutually exclusive,” she said.

JW Marriott Raises Barre on Fitness Programming·Requires Registration - 6 December 2017
A ballet dancer’s body is an instrument and, with proper training, it can appear to perform effortlessly. Hard won, the result of these graceful movements is a body that is more toned and elegant in posture. Barre classes are gaining in popularity at exercise studios in major cities, and JW Marriott Hotels & Resorts has tapped into this trend by partnering with Chicago’s renowned Joffrey Ballet School to bring these graceful moves to guests via “Behind the Barre,” a collection of in-room exercises available on on-demand video.

Survey: Wellness, Connections Important to Meeting Planners in 2018·Requires Registration - 5 December 2017
Kindred Resorts & Hotels, a collection of independent hotels and resorts focused on the group and meetings market in North America, has unveiled findings from its survey on 2018 meeting trends. This data is based on a survey distributed among its 63 properties located throughout the United States in locations ranging from Hawaii to Florida.

Acquisitions Continue Apace Across U.S.·Requires Registration - 4 December 2017
Acquisitions are in the news across the country. Washington, DC-based The Wardman Group has acquired Ocean Gate Resort, a 65-room waterfront property located on Southport Island near the popular destination of Boothbay Harbor in Maine.

Ditch the Script: Five Ways to Deliver Game-Changing Service·Requires Registration - 4 December 2017
What does great customer service mean to you? If you work in hospitality, the first thing that comes to mind might be the standards you’re expected to adhere to at your job. Do you answer the phone before the third ring? How efficiently do you check guests in? Are you remembering to upsell when booking reservations?

What's New in Thailand·Requires Registration - 1 December 2017
Asia-Pacific has always been a hot market, and Thailand is no exception. Whether developments, openings or renovations designed to appeal to guests, hoteliers are making moves in the Southeast Asian country.

A Fresh Look for Far-Flung Resorts·Requires Registration - 29 November 2017
There's no shortage of design projects in the hospitality industry, with hotel brands renovating and building anew. Here's a look at three of them: Balmoral, a Rocco Forte Hotel The Balmoral, a Rocco Forte Hotel in Edinburgh, Scotland, has undergone an extensive refurbishment to its signature castle view event spaces in conjunction with the The post A Fresh Look for Far-Flung Resorts appeared first on Hotel Business.

CBRE: Occupancy to Increase Through 2019·Requires Registration - 29 November 2017
ATLANTA-The U.S. lodging industry is forecast to see continued levels of record occupancy through 2019. If achieved, this will mark a 10-year period of uninterrupted growth in this key industry metric, according to a study released by CBRE Hotels' Americas Research. The company's December 2017 edition of 'Hotel Horizons' predicts� the annual average occupancy rate for The post CBRE: Occupancy to Increase Through 2019 appeared first on Hotel Business.

Four Steps to Painlessly Implement New Technology·Requires Registration - 28 November 2017
The hotel industry continues to be slow to adopt new technology. It’s not surprising since it’s human nature to resist change. However, the real problem isn’t that the industry needs to adopt new technology; rather, it needs to change their processes for implementing it.

IHG Taps Real Guests for Even Hotels Marketing Campaign·Requires Registration - 27 November 2017
Even Hotels has launched a new campaign, “Keep Your Good Thing Going,” using real hotel guests. It was created to show how wellness-minded travelers can maintain healthy habits while on the road, according to the brand. Based on findings from a three-day qualitative online survey, the company learned that consumers are inherently skeptical of other brands’ claims that maintaining a wellness routine while traveling is possible—simply because they’ve never experienced it before.

Done Deal: Trump Organization Will Exit Trump SoHo·Requires Registration - 27 November 2017
Trump International Hotels Management and the board of the Trump SoHo Condominium New York have revealed the buyout of the remaining term of the management and license agreement of the Trump SoHo Hotel located at 246 Spring St. here. The transition is anticipated to take place by year-end.

Manhattan Hotel Market Performance a Mixed Bag: PwC·Requires Registration - 27 November 2017
One of the world’s most visited travel destinations, Manhattan, is continuing to show declines in room rates, which outweighed improving occupancy levels in the New York City borough’s hotels during third quarter. According to just-released data from PwC, this continues a pattern established last year.

Robust Demand Fuels U.S. Openings·Requires Registration - 22 November 2017
Domestic hoteliers continue to count on robust demand as they add to the lodging supply, opening properties across the United States. In Colorado, for example, BMC Investments, in partnership with Chattanooga, TN-based Vision Hospitality Group, Inc. opened the 170-room Moxy Denver/Cherry Creek, the first ground-up development of a Moxy in the U.S. and the first Vision Hospitality-managed hotel in the state.

Marriott in Africa: A Brief Update·Requires Registration - 22 November 2017
In October, Marriott International Inc. made its extensive expansion efforts in Africa known. Since then, the hospitality group has made the following moves on the continent:

A Look at Canada's Project Pipeline·Requires Registration - 21 November 2017
As the United States’ neighbor to the north, Canada’s hotel project pipeline is white hot. Canada’s pipeline overall has a total of 43 projects that, once completed, will yield 7,571 combined rooms. The cities leading the way for hotel development in Canada right now are Toronto, Edmonton, Calgary and Ottawa. The majority of the 43 projects are currently under construction, with nine of them preparing to open for guests by year’s end, while 20 are slated to make their own debuts in 2018.


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