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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

  • Job Description Template: Club Accounting Positions

    The HFTP Americas Research Center has developed example job descriptions for club accounting positions. The process involved reviewing sample job descriptions, and compiling the information into standardized job descriptions.

Memmo Baleeira unveils fresh new look

eHotelier.com·21 March 2019
A lesson in monochromatic modernism on Portugal’s wild Atlantic coast, Memmo Baleeira has long established itself as a hub for design aficionados, surf junkies, and nature lovers alike.

All Suites brands by Hilton opened 23 hotels and completed 49 signed deals in Q1 2018

eHotelier.com·14 March 2019
The All Suites brands by Hilton have carried the momentum of last year’s record-breaking growth into 2018, opening 23 hotels in the first quarter.

African tourism sector booming: second-fastest growth rate in the world

eHotelier.com·14 March 2019
Travel & Tourism in Africa is booming, growing 5.6% in 2018 compared to the global average of 3.9% and the broader African economy rate of 3.2%. This places Africa as the second-fastest growing tourism region behind only Asia-Pacific.

Fontainebleau Miami Beach to offer unique hands on learning experience for hospitality students

eHotelier.com·12 March 2019
Fontainebleau Miami Beach announces a partnership with Florida International University’s Chaplin School of Hospitality & Tourism Management as the first hotel to participate in their Program On Demand (POD). The Program On Demand offers students a unique, hands on learning experience in the hospitality industry that gives them the chance to gain real world experience in a number of departments at the iconic Miami Beach hotel.

MP Hotels showcases growth and new projects

eHotelier.com·11 March 2019
MP Hotels made its presence felt at ITB 2019, the world leading travel trade show, in Berlin. The rapidly growing hotel company continues to add properties to its worldwide portfolio, as well as new brands. The FTI Group owned company consolidated its presence in many markets, but also expanded with vigor into fresh ones over the course of 2018.

Nuclear radioactivity in hotel lobbies - a silent risk-factor?

eHotelier.com·10 March 2019
As we better understand the nature of the risks, it is clear that something needs to be done.

Brexit: travel & tourism to drive post-Brexit recovery

eHotelier.com· 8 March 2019
Travel & tourism can be a major growth sector for the UK after Brexit, according to new research from the World Travel & Tourism Council (WTTC).

8 ideas for hotel management that will boost your business

eHotelier.com· 7 March 2019
Travelling is gaining more and more speed – there are more freelancers now than ever and people have more time on hands to enjoy travelling. Your hotel can benefit from this. However, it takes a bit of change in management to actually achieve this. You need to get creative and follow the pulse of the new demands on the market.

Hilton and Shomoul Company to operate four hotels at The Avenues - Riyadh

eHotelier.com· 7 March 2019
Hilton and Shomoul Holding Company have announced the signing of a landmark agreement to develop and operate four hotels in The Avenues – Riyadh, the largest mixed-use development project in the Kingdom of Saudi Arabia. The development will include one of the world’s largest malls, with a leasable area of approximately 400,000 sqm housing more than 1,300 stores.

Winners of the Global Restaurant Franchisor of the Year Awards announced at the 2019 Global Restaurant Investment Forum (GRIF) in Amsterdam

eHotelier.com· 3 March 2019
The Global Restaurant Investment Forum (GRIF) – the annual meeting place for the international restaurant investment community organised by Bench Events – and Dentons’ global franchise group, joined forces for the second year to celebrate the outstanding impact that franchised F&B concepts have had on the industry.

WiT Indie returns to Penang in March

eHotelier.com· 1 March 2019
Following its debut success in 2018, WiT Indie returns to Penang on March 15 with a strengthened focus on tours and activities, startups, creative and independents.

BLLA's Stay Boutique Live Event brought the boutique world together

eHotelier.com·28 February 2019
Stay Boutique Live 2019 brought out the very best in the boutique community at this year’s Trifecta Event featuring the Boutique Bootcamp sponsored and held at The Line Hotel LA, the Leadership Conference, 2019 Awards Celebration Dinner and the Female Empowerment Conference all held at Magic Box @ The Reef in downtown Los Angeles on February 11-13th.

OzHarvest partners with Winnow to fight food waste in Australia and New Zealand

eHotelier.com·25 February 2019
OzHarvest’s newly launched innovation arm, ForPurposeCo joins forces with Winnow to bring our innovative food waste reduction technology to the Australian and New Zealand hospitality industry.

Lessons to learn from how Starbucks is selling coffee in Italy

eHotelier.com·21 February 2019
For most, mornings are not complete without a cup or two of your favourite joe. When Howard Shultz, Starbucks’s former and long-running CEO, claimed that he was inspired to build his coffee empire from what he experienced during his early travels in Italy (specifically Milan), it is indeed telling that the company has waited this long before pushing full force into this hallowed market.

The 5 hidden costs of being branded

eHotelier.com·20 February 2019
Marriott. Hilton. IHG. Wyndham. Choice. For years these chains have publicized the advantages of working with them: advanced loyalty programs that promise to bring consistent customers, low fees, tough negotiations with OTAs, and preferred financing options. Not so fast.

What teenage years and revenue management have in common

eHotelier.com·17 February 2019
One of the common stereotypes of adolescence is the rebellious wild teen continually at odds with mom and dad. You are going through changes, you at times think you are better than you really are, at other times you sit down and question how good you really are. Let’s say it’s a confusing time as you find yourself dealing with many new experiences, rising expectations and amidst all this you must figure out that you will take it to the next level.

ITB China, VIR and TravelDaily are organising a senior delegation of Chinese travel industry representatives to visit European travel companies

eHotelier.com·14 February 2019
On 5 March 2019, one day before ITB Berlin, the World’s Leading Travel Trade Show, more than 20 senior travel representatives from China will be making initial contacts and be able to collect useful information about the European tourism industry.

Overbooking strategies: basic, better, best

eHotelier.com·13 February 2019
Walking a paying guest due to an overbooking scenario can be hard and unpleasant. Just ask any front desk manager who must deal with irate customers who have to be moved to another property. However, any hotel that doesn’t have established overbooking strategies in place is leaving money on the table due to missed occupancy at the property’s highest price point where profits can be maximised.

La Alhambra Apart Hotel in Santa Catarina sees 20% growth in its revenue with Hotelogix

eHotelier.com·12 February 2019
Hotelogix, a leader in cloud-based Property Management Systems has announced that the adoption and efficient use of its PMS have helped La Alhambra Apart Hotel in Santa Catarina, Brazil witness a 20% increase in its revenue. This considerable growth in its revenue is a result of 30% boost in OTA booking and 10% increase in direct booking coming via its brand website.

European hotel market: forecast for 2019

eHotelier.com·12 February 2019
JLL has published its Hotel Investment Outlook 2019, projecting that the strong levels of cross-border investment into the European hotel market – which reached $4.9 billion in 2018 – will continue in 2019.

Hospitality experts are coming on Adria Hotel Forum

eHotelier.com·11 February 2019
7th Adria Hotel Forum (AHF) for the first time will be held in Belgrade, Serbia in Crowne Plaza hotel on February 20th and 21st 2019 on the following theme: IS THE FUTURE BRIGHT?

Microsoft and Google Join Speaker Line-Up at Travel Technology Europe 2019

eHotelier.com·11 February 2019
Travel Technology Europe has announced that experts from Microsoft and Google Assistant will deliver keynote sessions at this month’s conference; the largest of its kind in Europe, taking place at Olympia London, 20-21st February 2019.

5 must-have technologies you should be using for your hotel

eHotelier.com· 7 February 2019
Is your hotel garnering the kind of footfall that you expected? Are you experimenting with diverse technologies to catch hold of your customers’ attention? Still perplexed? Well, you don’t need to be, as we are here for your rescue.

Combat Hotel Turnover with Employee Engagement

eHotelier.com· 5 February 2019
Low employment rates have companies vying for talent across industries, and it’s a job seeker’s market. The hospitality industry has always faced considerable challenges when it comes to employee engagement and retention, which are only amplified by this.

Ibis to offer new customer experience

eHotelier.com· 4 February 2019
Ibis, a trailblazer in economy hotels since 1974, is shaking up economy hotel standards by offering travelers and local residents a totally new customer experience that focuses on hospitality, opening out to the local community and increased social interaction.

World Tourism Association for Culture and Heritage to combat overtourism

eHotelier.com· 4 February 2019
The World Tourism Association for Culture and Heritage (WTACH) has been formed to protect local cultures, heritage and historical sites that are in peril from overtourism.

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