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  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Countdown to Opportunity: The Club & Hotel Controllers Conference 2018

    Written By: Laura Resco, official event guest blogger for the HFTP Club and Hotel Controllers Conference 2018 - One of the most important jobs of a graduate student is to produce original research that furthers the existing knowledge within an industry.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

  • Job Description Template: Club Accounting Positions

    The HFTP Americas Research Center has developed example job descriptions for club accounting positions. The process involved reviewing sample job descriptions, and compiling the information into standardized job descriptions.

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RateGain announces Rate Shopping Solution, Optima

eHotelier.com·19 September 2018
RateGain Technologies, a leading hospitality and travel technology solutions company, today announced the launch of an all-new, smart User Interface and Experience for its premier rate shopping tool , Optima, with the introduction of Cluster Dashboard and Smart Shopping. The new, sleek Cluster Dashboard presents all the essential rate shopping data in a visually appealing and descriptive manner. With this set of releases, the users surely will have all the ammunition to power their pricing decision in a single dashboard.

Growth of middle-class in Asia boosts tourism

eHotelier.com·19 September 2018
Like their Western counterparts, they are increasingly seeking leisure time abroad. Auran is raising investment capital for the Auran Markus Hotel, LLC in Pattaya, Thailand, which will begin construction in early 2019.

Aria Hotels expands into Spain

eHotelier.com·18 September 2018
Aria Hotels, the renowned collection of boutique hotels and holiday residences around Greece, has announced its expansion into Spain, joining forces with local entrepreneur Ignacio Moreno de los Ríos, who will be the CEO of Aria Hotels Spain.

Hotel Revenue Certificate Workshops in Singapore, Melbourne and Hong Kong

eHotelier.com·18 September 2018
Registration to HSMAI Two Day Hotel Revenue Workshops in Singapore, Melbourne and Hong Kong for October, November and December are now open.

Top ten dining trends for 2019

eHotelier.com·17 September 2018
The trends were observed by BENCHMARK®’s executive chefs and culinary experts at the company’s 80 luxury hotels, resorts and restaurants coast to coast, offshore and in Europe.

Speaker Update: Booking.com, Qantas Hotels, SiteMinder, and TripAdvisor to speak at Accommodation Industry Conference in Sydney!

eHotelier.com·17 September 2018
This year’s conference features a bigger lineup of expert speakers, more panel sessions, and more workshops. “We are very excited to have so many registrations and one of the best speaker lineups for any accommodation industry event. Each session and workshop will include industry and thought leaders from the wide cross-section of the accommodation sector,” said conference organiser Adrian Caruso.

Marriott's unique members only experiences

eHotelier.com·16 September 2018
Stepping up its experiences game, Marriott International continues to create memories that connect with members through their passions be it culinary, culture, music or lifestyle.

Hilton introduces new feature to its concierge app

eHotelier.com·12 September 2018
Hilton has announced the introduction of Explore, an all-new feature of the Hilton Honors mobile app, providing Hilton Honors members with the opportunity to explore the neighbourhood surrounding their hotel with suggestions from people who know the area best – local Hilton Team Members. Beginning September 12, Explore will be available in 28 markets covering nearly 1,000 global properties among all Hilton brands, with plans to expand to additional markets in the future.

Meli! to combat global warming

eHotelier.com·12 September 2018
Meliá Hotels International has announced that it is joining the #PorElClima community as part of its commitment to combat climate change.

Florence bans tourists from eating on the streets

eHotelier.com·10 September 2018
The tourist magnet of Florence is cracking down on visitors who eat on sidewalks, doorsteps or driveways during lunch or dinner time.

Phuket hotels to reduce plastic waste

eHotelier.com·10 September 2018
In partnership with PHIST, the unique free-to-attend event that takes place on Monday 24th September 2018, Central Group, Thailand’s largest retailer and owner of the Central Department Store, Robinson Department Store, Tops Supermarket and Family Mart, has pledged to abolish the practice of giving away free plastic bags to its customers on Phuket.

Luxperience Social Events Reimagined For 2018

eHotelier.com· 6 September 2018
For 2018 we have completely revamped our opening night and Awards events. As always, the show is not all about work – there is plenty of time for play too.

Qatar among most open visa countries in the world

eHotelier.com· 6 September 2018
Qatar has become the most open country in the Middle East and the 8th most open in the world in terms of visa facilitation. The World Tourism Organization (UNWTO) recently updated its visa openness rankings, confirming Qatar’s recent visa facilitation improvements including allowing nationals of 88 countries to enter Qatar visa-free and free-of-charge.

Healthy Vacation Club: focusing on the wellness travel markets

eHotelier.com· 4 September 2018
Healthy Vacation Club will be transforming the tourism landscape by meeting the needs of the sustainability, organic and non-toxic focused travel markets. The travel industry in the US has been slow to adapt to the quickly growing demand for organic products, leaving those who strive to remove toxins from their lives with a few vacation options.

Maximum Occupancy Accommodation Industry Conference Returns to Australia in 2018

eHotelier.com· 3 September 2018
Australasia’s leading accommodation industry conference Maximum Occupancy returns to Sydney in 2018!

Viva Wyndham Resorts eliminates plastic straws

eHotelier.com·31 August 2018
The objective is to reduce its consumption of plastic in order to contribute to the protection of the environment and specifically, the oceans.

Shangri-La Hotel At The Shard, London offers private theatre service

eHotelier.com·29 August 2018
Shangri-La Hotel, At The Shard, London has partnered with new private theatre service ‘Revels in Hand’ to offer a number of intimate plays to resident and non-resident guests of the hotel from 9th October 2018 through to 31st January 2019. Set in London’s highest luxury hotel suites, the exciting ‘Theatre In The Clouds’ experience is the world’s most exclusive form of theatrical escapism.

US$180 billion Muslim Travel Market set to dominate ITB Asia 2018

eHotelier.com·22 August 2018
ITB Asia, ‘Asia’s Leading Travel Trade Show’, is set to focus on the US$180 billion Muslim travel market this year as it partners with key experts, CrescentRating and Halal Trip, for the 3rd edition of the Halal in Travel summit. Set to deliver an unrivalled conference, ITB Asia is this year launching a newly dedicated Muslim Travel Hub and Pavilion to host panel discussions from 17 – 19 October 2018 at the Sands Expo and Convention Centre in Marina Bay Sands.

Experience Florence aboard a 150-year old traditional boat

eHotelier.com·22 August 2018
Florence, the cradle of Renaissance, is renowned worldwide for its timeless architecture, culture and arts and for its charming river Arno, crossed by famous bridges in the most central areas of the city centre.

Are your supervisors focused on the right customers?

eHotelier.com·21 August 2018
I’ve had the pleasure of knowing Shane Green for more than a decade. Over the course of his career, Shane has held leading operational positions at some of the most luxurious hotels and hotel companies around the world. Recently, he has re-focused his efforts with his training solutions company, SGEi. As President and Founder of SGEi, Shane leads a team of professionals who inspire iconic brands ranging from NBA to Net Jets Inc. and BMW to MGM Resorts International to “reprogram” their employees’ experiences, mindsets, and service habits to create loyal customers and raving fans.

Digital Next Arena empowers hoteliers to transform the guest experience across Asia Pacific

eHotelier.com·21 August 2018
Digital Next Arena, a series of innovative conferences hosted by Sabre and designed specifically for hoteliers, is empowering hoteliers to transform the guest experience across Asia Pacific with inspiring subject-matter experts, compelling market insights and valuable networking opportunities. Addressing the power of digital transformation for the hotel industry, the sessions demonstrate how harnessing data can enhance the guest experience and have a direct impact on revenue – making DNA: Digital Next Arena the ideal event for hoteliers looking to sharpen their edge in a highly competitive environment.

Pilot Hotels: a new luxury hotel brand

eHotelier.com·21 August 2018
American private investor Marcy Holthus launches an exclusive boutique luxury hotel brand: Pilot Hotels. Incorporating the unrivalled 12-room Washington School House Hotel in Park City, Utah and the soon-to-launch Hotel Château du Grand-Lucé in France’s Loire Valley, Pilot Hotels elevates authentic, curated, destination-defining properties to an extraordinary level.

Arctic foodie experience in the wilderness of Sweden

eHotelier.com·21 August 2018
Arctic travel experts Off the Map Travel announce the launch of a new travel experience in Arctic Sweden this autumn, Fall into Foraging, where guests will learn vital wilderness survival skills and collect ingredients to be used in a specially prepared Arctic dinner.

Credits to cost of sales in Food & Beverage

eHotelier.com·20 August 2018
Giving the proper credits to your food and beverage operation is an important task. You want to insure its done consistently and fairly. This article examines all the usual credits, the different types, the proper way to take them and why we need to take them.

Hilton: redefining sustainable travel

eHotelier.com·20 August 2018
Single-use plastic straws are stirring up controversy because of their impact on the environment. They pollute our oceans and harm marine life who eat the tiny pieces of plastic. And here’s an alarming fact – it takes nearly 200 years for a single straw to break down. In May, Hilton decided to make some significant changes and remove straws from 650 managed properties by the end of 2018.

It is All About the Ultimate Guest Experience at Dubai's New Culinary Competition

eHotelier.com·20 August 2018
Hotels already confirmed for the Challenge are The St. Regis Abu Dhabi, Ajman Saray, Miramar Al Aqah Beach Resort, JW Marriott Marquis Hotel Dubai and Radisson Blu Hotel, Dubai Deira Creek.

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