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  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

  • Job Description Template: Club Accounting Positions

    The HFTP Americas Research Center has developed example job descriptions for club accounting positions. The process involved reviewing sample job descriptions, and compiling the information into standardized job descriptions.

  • Job Description Template: Club IT Positions

    The HFTP Americas Research Center has developed example job descriptions for club IT positions. The process involved reviewing sample job descriptions, and compiling the information into standardized job descriptions.

Five Ways to Keep Pests Out of Hotels Before They Get In

Lodging Magazine·19 October 2018
Hotels are quick to eliminate pests once they get into a property, but many fail to consider the preventive steps they can take prior to an infestation. Drew McFadden, director of marketing and research for the pest prevention product company Xcluder, discusses ways hoteliers can keep pests out before they get in.

Historic Seaview Dolce Hotel Undergoes $17 Million Renovation

Lodging Magazine·19 October 2018
Seaview, a Dolce Hotel—part of the meetings and events brand Dolce Hotels and Resorts by Wyndham—recently announced plans to update its 296 guestrooms, event spaces, and dining outlets with a modern design inspired by the hotel’s celebrated Jersey Shore history. The $17 million transformation is expected to be completed by the summer of 2019.

Survey: Hoteliers Are Spending More Time Hiring Senior-Level Employees

Lodging Magazine·18 October 2018
Hoteliers today are increasingly grappling with the challenge of finding the right senior talent for their teams and filling those positions quickly as needed. According to a recent survey by Strategic Solution Partners (SSP), a full-service hospitality solutions provider, hoteliers are spending more time sourcing senior hospitality talent. In 2013, 50 percent of hoteliers spent three to four weeks on the process of hiring a senior candidate for a permanent position while five years later, 55 percent spent more than four weeks on their search, up from 35 percent in 2013.

National Academy Foundation Celebrates More than 30 Years of Hospitality Education

Lodging Magazine·18 October 2018
Since 1982, students in high-need communities across the country have been offered unique educational experiences through the National Academy Foundation (NAF). NAF gives high school students access to focused learning career training that can be integrated with curriculums, allowing participants to experience real-world opportunities such as job shadowing and internships. The program also exposes high school students to potential employers, career options, and experiences in industries they might not otherwise have access to.

Ask Anthony: Finding Good Employees

Lodging Magazine·18 October 2018
I’m constantly dealing with either being short staffed or managing under-performing employees. Good employees are hard to find. What should I do?

SIX Travel App Enables Booking via Instagram Stories

Lodging Magazine·17 October 2018
SIX Travel recently launched its app out of BETA, allowing travelers to book hotels directly through Instagram Stories and other online publishers. Built exclusively for iOS, the hotels booking platform is making travel content instantly bookable.

Four Factors for Combating Unconscious Bias

Lodging Magazine·17 October 2018
Unconscious bias is a series of quick thoughts—often stemming from a collection of learned stereotypes influenced by a person’s background, cultural differences, and their environmental and personal experiences—that trigger quick judgments of people and situations that unintentionally influence how one reacts. These unconscious reactions may lead to possible unintended consequences stemming from decisions and actions taken in any number of situations. When training a team against unconscious bias, there are several factors hoteliers should keep in mind.

Ashford Trust to Acquire La Posada de Santa Fe for $50 Million

Lodging Magazine·17 October 2018
Ashford Hospitality Trust, Inc., has entered into a definitive agreement to acquire the 157-room La Posada de Santa Fe in Santa Fe, New Mexico for $50 million. The acquisition is expected to close in late October, subject to customary closing conditions.

Stonehill Expects to Close a Total of $300 Million in Transactions in 2018

Lodging Magazine·17 October 2018
Stonehill this month announced that it has closed 14 transactions, totaling more than $175 million year-to-date through 2018. The company expects to close on an additional $125 million in deals by year’s end. The transactions include nine bridge loans, two note acquisitions, one preferred equity position, and two permanent loan closings.

Investing in Extended Stay: Following Up on Choice's WoodSpring Buy

Lodging Magazine·17 October 2018
Choice Hotels is perhaps best known for its robust portfolio of midscale and economy properties, but this is an image that the company has been actively working to expand in recent years. A strong focus on the upscale segment has led to immense success for Choice’s Cambria brand over the past few years, and in 2017, the company decided to shore up its extended-stay offerings with the purchase of WoodSpring Suites.

Five Luxury Hotel Experts Share Insights on Using Technology and Data

Lodging Magazine·16 October 2018
Guest expectations are higher today than ever before, and technology is a key component in helping the hospitality industry cope with continual change, according to a recently released ebook by Local Measure, a customer intelligence platform for hospitality and tourism. “Technology and the Guest Experience: Views from Five Luxury Hoteliers” draws insights from interviews with senior-level executives at luxury hotels discussing how technology has impacted the guest experience and where the guest experience is moving to in the future.

How a Texas Resort Community Recovered from Hurricane Harvey

Lodging Magazine·16 October 2018
Jeff Hentz, president and CEO of Mustang Island, Port Aransas Tourism Bureau, Chamber of Commerce & Chamber Foundation, says the ink was barely dry on the paperwork that enabled the tourism industry to partner with his organizations to raise funds and co-market the city of Port Aransas when the ravages of Hurricane Harvey called for another kind of initiative entirely.

Making the Brand: Jennifer Gribble on Developing IHG's avid Hotels

Lodging Magazine·16 October 2018
Last year, IHG announced its plans for a new midscale brand—avid hotels. With more than 100 franchise agreements on the books a year after its launch, the brand has already opened its first location in Quail Springs, Okla., just outside of downtown Oklahoma City. Jennifer Gribble, vice president, Americas, Holiday Inn Express and avid hotels, tells LODGING about the first avid hotel and what sets the brand apart.

John Fareed Puts Horwath HTL on the North American Map

Lodging Magazine·15 October 2018
Like many in the hospitality industry, John 
Fareed was not the first member of his family to be bitten by the hospitality bug. The managing director of Horwath HTL, who is the new chairman, North America, as well as current chairman of the International Society of Hospitality Consultants and chairman of the Board of Trustees for the Hospitality Sales & Marketing Association’s International Foundation, is an internationally recognized authority in the field of strategic market planning for new openings, repositionings, and turnarounds, who calls his hotelier grandfather “my inspiration.”

Choice's Anne Smith Explains the Strategy Behind Clarion Pointe

Lodging Magazine·15 October 2018
In September, Choice Hotels International unveiled a brand extension of Clarion that is designed to meet the increased demand from hotel owners for a new select-service opportunity that is a differentiator in the midscale segment. LODGING caught up with Anne Smith, vice president of brand management and design, during this year’s Lodging Conference to discuss Choice’s strategy behind launching the Clarion Pointe and what differentiates the brand for guests and owners.

Seminole Gaming and Hard Rock Donate Hygiene Products to Hurricane Victims

Lodging Magazine·15 October 2018
Seminole Gaming and Hard Rock International have donated 30,000 containers of soap, shampoo, shower gel, body lotion, and conditioner for distribution to victims of Hurricane Michael. The 150 cases containing hygiene items will be distributed by Orlando-based Clean the World, which collects and recycles hotel soap and bottled in-room amenities.

Six Hospitality Leaders on the Role of Soft Brands Today and In the Future

Lodging Magazine·12 October 2018
Six hospitality leaders answer questions on the role of soft brands in today’s lodging industry and what to expect in the future.

McNeill Hotel Executives Discuss Plans to Double Portfolio

Lodging Magazine·12 October 2018
In September, McNeill Hotel Company announced plans to double the size of its portfolio after entering an agreement with an investment fund managed by Almanac Realty Investors for up to $150 million of capital. The company plans to steadily grow its portfolio through the acquisition, development, and management of select-service hotels under premium-branded flags from major domestic franchisors in secondary and select tertiary markets across the United States. LODGING sat down with McNeill Hotel Company’s President and COO, Mark Ricketts, and CFO, Chris Ropko, during this year’s Lodging Conference to discuss the agreement and planned expansion.

The Leading Hotels of the World Updates Leaders Club Loyalty Program

Lodging Magazine·12 October 2018
The Leading Hotels of the World has unveil its renovated Leaders Club loyalty program. The redesign was inspired by current members’ interests and amplifies relationships curated by Leading Hotels between likeminded curious travelers and independent hoteliers. The result is a more flexible Leaders Club program that recognizes and rewards members for their loyalty and provides upgraded benefits and exclusive access to the portfolio’s more than 400 independent luxury hotels worldwide.

Second Annual Shatterproof Hospitality Heroes Reception at ALIS Will Honor Seaview Investors President Robert Alter

Lodging Magazine·12 October 2018
Shatterproof, a national nonprofit organization dedicated to ending the devastation the disease of addiction causes families, will host their second annual Shatterproof Hospitality Heroes Reception at Americas Lodging Investment Summit (ALIS) on January 29 from 5:30 to 7 p.m. at the JW Marriott in Los Angeles.

Cobblestone Hotels' Brian Wogernese Develops a New Outlook on Franchising

Lodging Magazine·11 October 2018
Brian Wogernese has been in the hotel business for almost 30 years—since the early 90s. He was introduced to the industry as a shuttle driver, and later moved to the operations side. It was here that he honed his skills everywhere from the front desk and maintenance to management and food and beverage.

What Hotels Can Do To Prepare for AAA Inspections

Lodging Magazine·11 October 2018
What can hotel managers do to prepare for their first or next unscheduled AAA inspection? “Since there are no secrets about how AAA inspections are conducted, planning ahead is within grasp of all hoteliers,” says Michael Petrone, AAA’s director of Inspections and Diamond Ratings.

Eye on the Storm: Proactively Protecting Property and People

Lodging Magazine·11 October 2018
When your property is located in a risky location—such as on Baltimore’s Inner Harbor—it makes sense to get ahead of the weather forecast and be prepared to spring into action before, during, and after a hurricane, says Justin Jabara, Meyer and Jabara Hotels’ vice president of development & acquisitions. Jabara says, at MJH, they don’t just talk about the weather—they do something about it. This, he told LODGING, starts with gauging their properties’ vulnerability, tracking the weather event, and adhering to a plan designed to protect their assets, guests, employees, and community.

Conde Nast Traveler Announces 2018 Readers' Choice Awards for Best Hotels

Lodging Magazine·11 October 2018
Condé Nast Traveler this week announced the winners of its 31st annual Readers’ Choice Awards, ranking the best hotels, resorts, cities, islands, airlines, airports, and cruise lines in the world. The Readers’ Choice Awards are the longest-running recognition of excellence in the travel industry. This year, the publication received a recording-breaking number of responses from nearly half a million readers who rated their travel experiences to provide a full snapshot of where and how guests travel today, including the 50 Best Hotels in the World.

Profits Lift for Denver Hotels in August

Lodging Magazine·10 October 2018
In August, full-service hotels in Denver recorded a 5.7 percent year-on-year uplift in profit per room to $87.73, according to the latest worldwide poll of full-service hotels by HotStats. That number is second only to the GOPPAR recorded in June at $91.60, illustrating the strength of demand in the Colorado capital during the summer months.

The Value of Dual-Branded Hotels in Today's Lodging Industry

Lodging Magazine·10 October 2018
One of the most popular topics at lodging industry events is whether or not there are too many hotel brands out there. While some would argue that guests are suffering from decision fatigue and are overwhelmed by their options, that hasn’t stopped big hospitality companies from launching new brands and finding ways to revitalize old ones, rather than retire them.

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