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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

  • Job Description Template: Club Accounting Positions

    The HFTP Americas Research Center has developed example job descriptions for club accounting positions. The process involved reviewing sample job descriptions, and compiling the information into standardized job descriptions.

Indonesian Travel & Tourism growing twice as fast as global average·22 March 2019
In 2018, Travel & Tourism contributed USD $63 billion) and nearly 13 million jobs to the Indonesian economy, one in three of all tourism jobs in the ten countries that make up South East Asia, are located in Indonesia.

Abu Dhabi Leverages Unique Offerings and Tailored Services to Attract Chinese Tourists·22 March 2019
Building on deepening trade ties and China’s position as the world’s most lucrative outbound tourist market, Abu Dhabi has made a series of strategic decisions to attract Chinese visitors and a combination of strategic partnerships, promotional activities and changes to visa legislation have seen successive years of strong growth, culminating in the country becoming the emirate’s number-one source market in 2017.

Study reveals 80% of travellers struggle to sleep when staying away from home·21 March 2019
Global study released on World Sleep Day reveals four in five (80%) of travellers struggle to sleep when away from home most, if not all the time and disrupted sleep due to being in a new environment and working late are the main reasons for losing sleep.

Botswana tourism now accounts for one in seven of all dollars in the economy·21 March 2019
Botswana’s Travel & Tourism economy now contributes nearly one in every seven dollars in the country’s economy, it grew 3.4% to exceed $2.5 billion in 2018.

Unique Experiences Hotels can Use to Attract Guests·21 March 2019
We’ve all been there: You finally wake up from the dreaming phase of the travel planning journey and pick on a destination to visit and now the planning begins.

South Africa: Africa's largest Travel & Tourism economy in 2018·20 March 2019
Travel & Tourism in South Africa contributed millions of jobs and billions of ZAR to the economy in 2018, making it the largest tourism economy in Africa, according to the World Travel & Tourism Council’s (WTTC) annual review of the economic impact and social importance of the sector.

The Hotels Network CEO: Personalization Is Opportunity·20 March 2019
Exclusive Feature: The Hotels Network, an innovative company offering technology designed to help hotels increase their revenue through 'predictive personalization' to encourage direct bookings, was founded by CEO Juanjo Rodriguez in 2015.

Can Your Hotel Benefit From Influencer Marketing?·19 March 2019
Most hotel marketers in 2019 have noticed that it has already been a while since conventional advertising strategies have become almost obsolete and a thing of the past.

Istanbul launches global tourism campaign·19 March 2019
In the 2018 tourism report published by the European Travel Commission, Turkey had the biggest tourist count increase among 33 European countries and Istanbul, one of the top 10 most visited cities in the world, has broken records by hosting over 13 million tourists in 2018, an increase of 24%.

Reinventing the Hotel as a Meeting of Worlds·19 March 2019
The mystique of a good hotel has always centred on the idea that unexpected things can happen and I’m not talking about rude surprises, like a hot shower that suddenly turns cold, or a $30 surcharge for wireless internet: I’m talking about intrigue.

Passengers happier when technology smooths their way through passport checks·19 March 2019
Airline passengers are using automated technology for passport checks at double the rate recorded in 2017 and are more satisfied when doing so too. This is according to the SITA 2019 Passenger IT Insights, co-sponsored by Air Transport World, which shows th

How to Organise Your Website Content·18 March 2019
When Marie Kondo first published 'The Life-Changing Magic of Tidying Up' in 2011, best practices for website content were almost entirely different: Eight years ago, applying Kondo’s KonMari method to organizing your website would have been unheard of.

China's Hotel construction pipeline hits new all-time high despite growing concerns about the economic slowdown·18 March 2019
Analysts at Lodging Econometrics (LE) report that China’s total construction pipeline is booming and stands at 2,761 projects/580,635 rooms, up 12% by projects and 6% by rooms year-over-year (YOY).

Making Your Hotel More Attractive to the Best Hotel Managers·18 March 2019
Given how much a subpar employee can cost a business (upwards of 10 times as much as hiring a recruiter), hospitality and hotel businesses need to know how to attract the best talent in the industry and how to keep from settling for candidates that are just 'okay.'

German multinationals are using Airbnb to save money on hotels·17 March 2019
Europcar and Siemens have approved Airbnb for work travel to cut costs, and not only is Airbnb cheaper, but it also 'helped change our thinking as a company,' said Stefan Vorndran, Managing Director of Europcar.

Africa: We Will Become a Wellness Destination·15 March 2019
Travelers have long visited Africa to see its wildlife and other natural glories, but as the continent sees a surge in international visitors, some are coming for another local specialty – Ubuntu – or African wellness.

For luxury concierges, personal touch remains key·14 March 2019
A group of luxury concierges at the ITB Berlin agreed that the profession’s old rules still ring true: never forget a face and never say no. “Quite simply, patrons want our help fixing problems,” said Amadeo Musto D’Amore of the Fairmont Hotel Four Seasons in Hamburg and a member of Les Clefs d'Or, or the Golden Keys.

Hyatt launches the Hyatt Wellbeing Ideation Labs·14 March 2019
Hyatt Hotels Corporation announced the launch of Hyatt Wellbeing Ideation Labs, a new series designed to bring together industry experts to explore ways to better enhance the day-to-day wellbeing for guests, colleagues and customers.

World economy cooling, will impact tourism·13 March 2019
The world economy is going to decline and risk is going to increase over the next year, said Clemens Fuest, president of the Munich-based Ifo Institute, an economic research body.

Dubai leads discussions on hotel retrofitting for a more sustainable industry·13 March 2019
Further driving environmental awareness amongst industry stakeholders, Dubai’s Department of Tourism and Commerce Marketing (Dubai Tourism) underlines ways in which the adoption of efficient resource management practices can lead to substantial annual savings for hotel properties.

Rotana starts 2019 on a positive note with sustained performance across key markets·13 March 2019
Reflecting its strength and resilience, Rotana reported positive results across the three key performance metrics in the first two months of 2019 in spite of the economic outlook for the region.

Arab World Tourism - The Golden Years Are Coming·12 March 2019
Revolutions, terror attacks and political turmoil have taken their toll on North Africa and Middle East tourism since the so-called Arab Spring in 2011, but over the past two years, the region is seeing a rebound, officials from the region said at the ITB in Berlin this week.

Marketing your destination: Shun the usual suspects·12 March 2019
As the world becomes more digitized, tourism brands and destinations are looking for innovative ways to become part of this change to reach more clients.

New Anantara docuseries showcases the Future of Sustainable Travel·11 March 2019
Anantara Hotels, Resorts & Spas launches 'Beyond Horizons' - a series of mini video documentaries showcasing the breadth and variety of charitable and sustainability work supported by Anantara properties worldwide.

Chinese tourists are looking for richer cultural experiences when venturing abroad· 9 March 2019
'Chinese tourists have been regarded as mobile ATM machines who only want to shop,' said Sophie Zhang, Senior Manager for Programs and Projects, World Tourism Cities Federation (WTCF), 'but that’s changing, they are increasingly interested in exotic customs, beautiful scenery, the environment, and landscapes.'

How Your Hotel Can Benefit from the Bleisure Travel Boom· 8 March 2019
We're likely all familiar with the age-old sentiment of 'all work and no play' — well, that's simply not a dynamic that the modern masses are willing to abide by, it seems, especially in the case of Millennials and with the 'experience economy' evolving before our eyes, we are witnessing what appears to be a generational penchant for mixing business with pleasure.


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