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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • HFTP Compensation and Benefits Report: 2018 Data on Hospitality Staffing and Compensation

    The 2018 HFTP Compensation and Benefits Survey was released this summer and made available to HFTP members. This is a biannual report that was developed to provide information on salaries and benefits, and to give an ongoing profile of accounting, finance and technology professionals in the hospitality industry.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

High growth of halal tourism forecasted·15 November 2018
International trips by Muslims have experienced high growth rates over the last decade – City breaks and shopping are especially popular – Holiday offers must conform to religion.

Hotel Training Tips: Train, Train, and Train Some More·15 November 2018
There are so many catchphrases out there in 'tips' articles, it can have your head spinning by the time you get done reading them all; One of my favorites is don’t manage, communicate, which is complete nonsense, communicating is part of being a manager, but not the entire picture, however there is one catchphrase that does hold true, though: you can never train enough.

WTM London's Asia Inspiration Zone launched among a wide range of China-related topics at its 2018 event·14 November 2018
The introduction of the specialised Asia Inspiration Zone firmly established discussions about Chinese outbound tourism as some of the key topics at this year’s WTM London fair.

Slow Season is the Best Season to Attract More Groups and Events to Your Hotel·14 November 2018
Across the customer-driven, commerce landscape, a number of variables affect purchase behavior and consumer interest and frankly, no business is exempt from the experience of market fluctuations — and this remains especially true for the service and hospitality realm.

Turning Your Hotel Lobby into a Profit Center·14 November 2018
Every hotel general manager wants to increase the bottom line of the hotel to provide more profits for ownership: After room revenue, resort fees, banquet room rental, and food and beverage income, what else is there? Well, a massive profit center is staring hotel managers right in the face every day.

Anti-tourism efforts in Amsterdam lead to increased ADR, investments·13 November 2018
Last year, city officials in Amsterdam moved to reduce the incredibly high level of international visitors that flock to the city each year, doing so by introducing a set of measures tough on hospitality, the most prominent of which was halting hotel development in the city center, one of the most popular areas for tourists in the city.

China's hotel construction pipeline: Major brands are hitting all-time highs·13 November 2018
According to analysts at Lodging Econometrics (LE), the total China construction pipeline stands at 2,523 projects/556,645 rooms and at the second quarter, the 2018 construction pipeline is slightly less than the all-time high of 2,658 projects/557,716 rooms set in the fourth quarter of 2014 and is up 5% by projects year-over-year (YOY).

Demonstrating ROI in Revenue Management to Hotel Owners Today·13 November 2018
Exclusive Feature: In the past, many hotel investors and owners have viewed revenue management as a discipline that is at too much of a 'micro level' to be concerned with versus the bigger discussions around brand and operational standards; It goes without saying that technology moves quickly, and keeping up with these constant changes can be difficult and expensive.

The International Hostel Market is Changing·13 November 2018
The hostel market is changing around the world and while many people still think of hostels backpackers-only accommodations, these properties are growing in popularity like never before and the millennial generation has shown a particular affinity for hostels.

How to Navigate the Winding Road of Accountability·13 November 2018
The Marketing budget accounts for more than 10% of revenue in many companies today and as a result, CMOs are often under tremendous pressure to demonstrate their contribution and impact to the business.

Western Australia to roll out marketing campaign in the Indian market·13 November 2018
The Ministry of Tourism in Western Australia has recently announced its first major investment of AUD300,000 in attracting Indian tourists.

2019 Top Hotel Trends·12 November 2018
Has there ever been a more exciting time to work in the hospitality industry? The last few years have seen significant change, and it was definitely needed, but the future holds even more change for the industry.

Record-breaking ICCA Congress stimulates international meetings industry in Dubai·12 November 2018
The 57th ICCA Congress, one of the most prestigious events in the international association meetings industry calendar, has just begun in Dubai, United Arab Emirates, with more than 1,150 senior meetings industry professionals and association meeting planners from almost 80 countries in attendance.

Shangri-La and Tencent partner to deliver greater convenience and personalised experience·11 November 2018
The cooperation will be focused on developing and deploying Smart Hotel solutions to power the transformation of hotel operations and services for Shangri-La, and will expand to more future collaborations across various businesses within the Shangri-La Group worldwide.

Annual Fraud Attack Index· 9 November 2018
Fraud attack rates overall, have increased by 13% since the beginning of 2017, coupon abuse in Q1 of 2018 increased 217% from the last quarter and account Takeovers increased by 31% YOY in Q3 of 2017.

Middle East & Africa Trends the focus for WTM London Day Three· 9 November 2018
Gastrodiplomacy in Jordan, plans for Expo 2020 in Dubai, opportunities in Africa and the latest travel trends for the region were all hotly debated topics in the Middle East & Africa Inspiration Zone on Day Three of WTM London – where Ideas Arrive.

Whitepaper reveals megatrends shaping the future of travel· 8 November 2018
The new research reveals how the travel industry is developing within the fast-changing global economic and social environment.

The Hotel Digital Marketer's Whitepaper - Q4· 8 November 2018
Now available for viewing and download, the HEBStrategy Q4 2018 Whitepaper Edition: The Hotel Digital Marketer’s Whitepaper, covers current trends and industry insights hoteliers should be paying attention to in order to have a strong digital presence.

WeChat, we share and we want real experiences,' say Chinese travellers· 8 November 2018
Get a WeChat account, enable mobile payments and make Chinese visitors feel welcome – just some of the ways European businesses and travel companies can attract more Chinese travellers according to speakers at the Asia Inspiration Zone on the first day of WTM in London, 2018.

Qatar Airways increases flight frequency to Maldives· 8 November 2018
Qatar Airways has launched an additional daily flight between Doha and Maldives from 28 October 2018, increasing the flight frequency to thrice daily.

Ireland's China strategy· 8 November 2018
The Irish tourism industry has identified attracting increasing numbers of high-net worth visitors from China as a key growth strategy for the future and 2018 has so far seen a wide range of proactive steps taken to prepare the market for welcoming higher numbers of guests.

The Leading Hotels of the World introduces 14 new members· 7 November 2018
From notable, culinary-focused hotspots in France and Brazil, to off-the-beaten path beach retreats along the coast of Colombia and Montenegro, the new members share a passion for remarkably uncommon hospitality in their desirable locales.

Travel tech is driving consumer change· 7 November 2018
Travel technology is not only responding to some of the changes in traveller behaviour but also driving some of those changes, according to experts speaking on the opening day of Travel Forward.

Hotelbeds confirms UK as its main source market globally· 7 November 2018
The company confirms UK as its top source market globally for second year, following Tourico Holidays and GTA joining Hotelbeds last year, domestic market is the most booked destination for British travellers and Orlando top international destination for bookings via the Hotelbeds’ platform, with Rome and Paris as the top city break destinations.

Ways to Drive More Direct Bookings for Your Hotel· 7 November 2018
It’s no secret that online travel agencies (OTAs) hold a vast market share and are instrumental in increasing your hotel’s exposure to a wide travel audience, however hoteliers still have many other opportunities to increase direct bookings through their websites.

Mobile Payments among Travel Buyers and Suppliers Still in Early Adoption Phase· 7 November 2018
Most travel buyers and suppliers are familiar with both mobile wallet and contactless payment solutions, however, 49 percent of travel buyers are still unclear on the benefits, according to research released by GBTA, in partnership with US Bank.


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