• Job Description Template: Club Accounting Positions

    The HFTP Americas Research Center has developed example job descriptions for club accounting positions. The process involved reviewing sample job descriptions, and compiling the information into standardized job descriptions.

  • Job Description Template: Club IT Positions

    The HFTP Americas Research Center has developed example job descriptions for club IT positions. The process involved reviewing sample job descriptions, and compiling the information into standardized job descriptions.

  • A Room for Robots in Hospitality

    Realistic uses for artificial intelligence are increasing, making way for machine-based assistance in accounting, marketing, customer service and more. This feature details current scenarios where robotics is used in the business environment, such as for accounting tasks.

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Caesars Entertainment Partners With Grupo Questro for $200 Million Caesars Palace Luxury Resort in Puerto Los Cabos, Baja, Mexico

Hotel Online·11h
Caesars Entertainment Corporation (NASDAQ: CZR) today announced plans to bring a non-gaming Caesars Palace resort to beach-front property along the coast of Puerto Los Cabos, Mexico. The hotel licensing strategy is part of Caesars' plan to expand its brands into new global markets.
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FOUND Hotels and The h.wood Group Launch Flagship Hotel FOUND Chicago - River North

Hotel Online·11h
(Chicago, IL. April 26, 2018) - FOUND Hotels in partnership with hospitality virtuoso The h.wood Group and real estate investment firm, Hawkins Way Capital, is proud to announce FOUND Chicago - River North which opens in April 2018, at 613 N. Wells Street. The FOUND hospitality brand introduces the concept of simple, smart indulgence to a community hotel environment. FOUND Chicago is the first of several FOUND Hotels set to debut in Boston, San Francisco, Los Angeles FOUND Chicago is the first of several FOUND Hotels set to debut in Boston, San Francisco, Los Angeles and more in 2018-2019. Each centrally located hotel will offer an assortment of economical shared and traditional private accommodations and amenities that take distinctive cues from the best of what each city has to offer. Lew Wolff, Chairman of FOUND Hotels says, 'This is our first venture into a shared room, hotel concept, appealing specifically to the aspirational traveler and millennial nomad. We felt that this was la
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MCR Acquires 169-Room Courtyard by Marriott Milwaukee Downtown

Hotel Online·26 April 2018
MCR, the seventh largest hotel owner-operator in the United States, announced today that it has acquired and will manage the 169-room Courtyard by Marriott Milwaukee Downtown located at 300 West Michigan Street in Milwaukee, Wisconsin. Situated in the heart of the Milwaukee business district, the Courtyard by Marriott Milwaukee Downtown is located near many Fortune 500 companies including Northwestern Mutual, Baird, Harley-Davidson, BMO Bank of Montreal and Rockwell Automation. Marquette University, Milwaukee’s Historic Third Ward and the new $530 million Milwaukee Bucks sports arena, scheduled to open for the 2018-2019 NBA season, are all within several blocks of the hotel.
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HVS Market Pulse: Annapolis, MD

Hotel Online·26 April 2018
Annapolis, Maryland’s capital, is a historic seaport located 30 miles south of Baltimore and 30 miles northeast of Washington, D.C. Annapolis relies on tourism, state and local government activity, and renowned institutions of higher education for its economic livelihood. The Annapolis hotel market has been very stable over the last five years, with no proposed hotel development on the horizon. There have, however, been two hotel transactions in the last year, indicating the attractiveness and economic viability of this high-barrier-to-entry market to investors. Average rates for the city’s hotels have risen steadily since the recession given the limited entrance of new supply, coupled with economic development in Annapolis and Anne Arundel County, as well as overall growth in the Washington, Baltimore, and the greater Mid-Atlantic region. The following article highlights several the fundamentals of the Annapolis economy and lodging market, as well as area development projects.
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International Toilet Tourism Awards: The Lid Closes 1 May

Hotel Online·26 April 2018
1 May is the final day for entries into the 2018 International Toilet Tourism Awards. Across the world, the awards seek to flush out tourist toilets that have the best location, best design, offer the quirkiest toilet experience, are the most accessible, or have been the best economic contributor to a locality - i.e. you spend more than a penny when you pull over for a tinkle. Last year's overall winner was a portable loo provider who provides country fairs in Queensland, Australia with toilets designed as rustic English cottages and red London phone boxes. 'This year we're seeking new entrants who bring a breath of fresh air to the tourist toilet experience,' said Bronwyn White, co-founder of MyTravelResearch.com, which created the awards to show the close link between good public toilets and a successful tourism economy. 'We aim to show tourism destinations that creative, clean, quirky toilets go a long way to boosting a destination's image and generating tourism dollars,' she said.
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PolyU Study Urges Hotels to Create a Green Culture

Hotel Online·26 April 2018
With the ever-increasing concern about worldwide environmental problems, the findings of a recent study by Dr Eric Chan, Dr Alice Hon and Dr Wilco Chan of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University and a co-researcher provide much-needed practical suggestions that should help hotels aiming to implement environmental management programmes. The researchers highlight that gaining employees’ support for new environmental initiatives is key to ensuring success. Equipping employees with sufficient environmental knowledge is important to raising their awareness and concern, and should encourage them to participate in the necessary ecological practices.
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Airbnb's Market Share of U.S. Lodging Demand Increasing at a Decelerating Rate

Hotel Online·25 April 2018
Since 2007, when Airbnb was created, the U.S. lodging industry has experienced a rapid increase in both traditional hotel demand and lodging demand occurring in the sharing economy. Airbnb has become a dominant channel for listing available lodging units in the sharing economy.[1] In this article, Hotel Appraisers & Advisors (HA&A) estimates Airbnb’s market share of U.S. lodging demand, measured by room nights booked. We also discuss historical growth rates and the recent deceleration of Airbnb’s demand growth pace.
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Analysis Reveals Costly Impact of New York City's Plan to Curb Hotel Development in M1 Zones

Hotel Online·25 April 2018
Leading hotel industry analyst LW Hospitality Advisors has announced the findings of a comprehensive M1 Zoning Hotel Market Analysis completed in advance the City's decision whether to certify the Proposed Action as early as next week. The report identifies the potential unintended economic and social impacts for New York City if the proposed special permit to limit new hotel development in M1 zoning districts is adopted by the New York City Department of City Planning (DCP).
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Starving Boomers and Travel Mindsets

Hotel Online·25 April 2018
I’m borrowing a term from the art world where the ‘starving artist’ is a burgeoning creative mind living hand-to-mouth, toiling away at his or her work while also probably taking on a part-time gig and waiting for that golden ticket of making a sale.
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Glenmont Acquires Downtown Detroit Hotel to Be Rebranded to a Boutique Hotel Indigo After a Comprehensive $10 Million Renovation

Hotel Online·25 April 2018
Glenmont Capital Management, LLC, a New York-based real estate investment firm led by Managing Principal, Lawrence A. Kestin, announced the acquisition of the 241-key Holiday Inn Express & Suites Detroit Downtown. The property will undergo a comprehensive $10 million renovation and upon completion will be rebranded to an upscale boutique Hotel Indigo. Construction is scheduled to commence in late 2018.
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Reinvesting for the Return of Visitors: Recovery Periods Take Three to Five Years to Feel Effects

Hotel Online·24 April 2018
A recovery is wafting over Europe's economy, indicators are in the green, the time has come to reinvest. Our European destinations will fully benefit from this recovery. Less unemployment, better revenues, positive growth perspectives, all the ingredients are at hand to boost arrivals in tourism destinations.
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Ranking Hotel REITs 2018: Dividends, Profit Margins, and Overhead

Hotel Online·24 April 2018
Hotel Appraisers & Advisors (HA&A) is pleased to announce our third annual ranking of hotel real estate investment trusts (REITs). HA&A currently monitors 16 hotel REITs, discussed throughout this report. Some hotel REITs are more effective than others at generating earnings and passing profits on to investors. In this year’s report, we rank each of these hotel REITs according to three metrics: (1) dividend yields; (2) profit margins; and (3) overhead expenses. Our 2018 rankings are based on year-end 2017 data from each of the 16 hotel REIT companies we monitor.
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RAR Hospitality to Assume Management of Rio Del Sol Inn Needles and Best Western Colorado River Inn

Hotel Online·24 April 2018
RAR Hospitality is proud to announce that it has acquired the hotel management contracts for Rio Del Sol Inn Needles and Best Western Colorado River Inn. The management contracts for Rio Del Sol Inn Needles and the Best Western Colorado River Inn are the first hotels in San Bernardino County for the hotel management and consulting firm, headquartered in San Diego.
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Shurooq and Emaar Hospitality Group Partner for 100-Room Vida Al Qasba Sharjah in Heart of Al Qasba

Hotel Online·24 April 2018
The Sharjah Investment and Development Authority (Shurooq) signed a management agreement with Emaar Hospitality Group to operate a lifestyle boutique hotel in the heart of Al Qasba, one of the most popular lifestyle and leisure destinations in the emirate.
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StayNTouch Partners With Martin's Hotels

Hotel Online·24 April 2018
StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, is pleased to announce it has it has partnered with Belgium-based Martin’s Hotels, with the deployment of its Rover PMS™ and Zest™ products to 13 of its 14 hotels

Hospitality Financial Leadership: Fixed/Variable Costs and Room Revenue Management

Hotel Online·23 April 2018
Lately, I have spoken to several revenue managers who have told me how much their cost is to take a room-to make that last sale of the day. What I heard concerns me because it tells me some people do not understand the fixed vs. variable components of payroll and expenses in their hotels. Quite simply put, one revenue manager told me his cost to take a room in his hotel in NYC was $290. 'What?' I exclaimed over the telephone. 'Yes, that's the cost.' To which I replied, 'That's the total cost of all your expenses, both fixed and variable?' Silence ensued for a moment and I said, 'Let's slow things down and look at the scenario.' It is noon and you have 10 rooms left to sell today, the demand for today has been strong but in the last week we have been up and down around the +10 mark. My question is, 'Exactly what does it cost you in variable expenses to take those last 10 rooms and how should they be priced?'

Mindful Tourism: How to Attract Eco-Conscious Guests to Your Hotel

Hotel Online·23 April 2018
The hospitality industry is heading into a new era as people worldwide have become more environmentally aware. Many travellers today expect their accommodations to be eco-friendly and sustainable because they strive to live by those principles at home. Environmental awareness is really what sets hotels apart from each other today, and with a growing number of people prioritizing a green lifestyle, it's becoming a key determinant in the success of your business. Especially considering that hotels are known for their conspicuous use of energy and resources, implementing green practices in your hotel as soon as possible will come with a number of benefits for the environment as well as cut down costs for you. It's a win-win situation overall and here are the steps you need to undertake in order to achieve it.

Caribbean Hotel and Tourism Association (CHTA) Calls for Nominations for CHIEF Awards

Hotel Online·23 April 2018
MIAMI (April 23, 2018) - The Caribbean Hotel and Tourism Association (CHTA) is inviting the region's hospitality sector to submit nominations for the coveted Caribbean Hospitality Industry Exchange Forum (CHIEF) Awards, to be presented in Miami this summer. "The CHIEF Awards shine a spotlight on the four areas we consider critical to the resilience and healthy growth of the tourism and hospitality sectors, which are the bedrock of our region's economies," CHTA President Karolin Troubetzkoy said. The awards honor the best practices in Environmental Sustainability, Operations, Sales and Marketing, and Social Responsibility. "This year, judges will be looking for submissions that also highlight the value of unity and innovation, which are even more important after a most harrowing period for the region," added Troubetzkoy. "It has been an incredibly difficult season for many across our sector - but I'm proud of the way our people emerged from adversity while maint

Avison Young Hospitality Group Releases Timely Video Discussing Q2 Hospitality Trends

Hotel Online·23 April 2018
The Avison Young Hospitality Group recently released its second-quarter video on the state of the hospitality market. In the video, Keith Thompson, principal, Avison Young, discusses current trends, whether public or private hotel owners should hold, sell or refinance their asset and why the opportunity to make a move is now. For additional information about The Avison Young Hospitality Group, visit hospitality.avisonyoung.com.

Why You Should Mobile-Enable Your Hotel Staff

Hotel Online·23 April 2018
The digital revolution is here. And, as a hotelier, you certainly cannot ignore the shift of guest preferences towards hotel mobile apps. Many studies indicate a sharp rise in the adoption of mobile technology in hotels. Mobility, powered by internet, has changed the game for the hotel industry when it comes to engaging with guests and serving them competently. This new technology in hotels is impacting guest expectations in many ways. Here are some of them - 1. 83% guests require hotel service promotions on their mobile devices 2. 70% of people who install mobile apps are reward members 3. 73% people use mobile apps for hotel booking in just The United States. This number is 67% across the whole world. 4. There is an 18% increase in room service orders via mobile apps 5. Riding high on mobile revolution, millennials are expected to make up 75% of hotel guests by 2020 The advantages of mobile automation for hotels are many.

Is Your Hotel Ready for Today's 'Age of Assistance'?

Hotel Online·20 April 2018
A common scenario in 2021: A weary business traveler walks into a hotel in Dubai, one that she's booked effortlessly a few days before using her smartphone. She bypasses the check-in desk and heads straight to her room. The door opens without the need for a keycard. The room is on her preferred side of the hotel and she is pleased because she didn't specifically request it. Lighting and temperature have been set too to her preferences, remembered from her previous visit. Tired after a long flight, she orders her favorite beverage to be brought up, without even opening her mouth. The drink is brought in just a couple of minutes by an assistant that addresses her by name. She's then alerted to an unmissable spa offer on her smartphone, so finishes her drink and heads down to enjoy a last-minute pedicure. As she heads down, she makes a mental note to always return to this hotel when she's in town. So what will have made this the norm?
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Rezidor Hotel Group Signs Agreement with Raudsvik ehf and S26 Hotel ehf for New Build 195-room Radisson RED Reykjavik

Hotel Online·19 April 2018
Rezidor Hotel Group AB (REZT), publicly listed on Nasdaq Stockholm, Sweden and part of Radisson Hotel Group, is proud to announce the signing of the first ever Radisson RED in the Nordics, scheduled to open in Iceland’s capital, Reykjavik, by 2020.
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YOTEL Selected by IGA, the Constructer and Operator of Istanbul New Airport, to Manage New Build 451-room Hotel at Istanbul New Airport

Hotel Online·19 April 2018
İGA, the constructer and operator of İstanbul New Airport (İNA) for 25 years, and YOTEL, the Londonbased hotel group, have signed an exclusive hotel management contract. The hotel will be one of the biggest airport hotels in the world with both airside and landside access to 451 rooms. Located conveniently inside the main terminal building, it will be easily accessible to business and leisure travellers, airline crew and businesses within the airport and local environment.
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Diamond Resorts Acquires The Modern Honolulu

Hotel Online·19 April 2018
Diamond Resorts™, a global leader in the hospitality and vacation ownership industries, has closed on the acquisition of The Modern Honolulu, a boutique hotel in Honolulu, Hawaii. Rated a Forbes Travel Four-Star hotel, The Modern Honolulu adds to Diamond Resorts' collection of premier resorts, and is the company's first managed property on Oahu. The Modern Honolulu is typified by a modern Hawaiian vibe, ocean and marina views, multiple food and beverage offerings, a full-service spa and two swimming pools. In addition, guests have immediate access to Waikiki Beach, and world-class shopping and dining on famed Kalakaua Avenue and at Ala Moana Center.
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RLH Corporation Closes Sale of Red Lion Inn & Suites Bend for $5.5 Million

Hotel Online·19 April 2018
RLH Corporation (NYSE:RLH) announced today the sale of Red Lion Inn & Suites Bend for $5.5 million. The hotel marks the sixth of 11 hotels being marketed for sale previously disclosed in October 2017. All hotels, including Red Lion Inn & Suites Bend have signed franchise license agreements to retain their RLH Corporation brand.

Leonardo Hotels Opens 180-Room NYX Hotel Madrid, Marking Brand's Third Hotel in Europe

Hotel Online·17 April 2018
After an intensive period of reconstruction and renovation, Leonardo Hotels is opening its third lifestyle hotel in Europe. Excellently situated in the banking and business district of the Spanish capital, the NYX Hotel Madrid has a refreshingly different look. The hotel's 180 rooms on six floors are now available to all travellers. The absolute highlight is the rooftop pool, which is surrounded by works of art from the Madrid art scene and will be open for relaxation starting in June. The hotel group invested more than 10 million euros in this attractive expansion of its portfolio. The hotel's colourful and stylish interior is based on a 70s theme. The centerpiece of the hotel is its spacious open lobby, which directly connects the lounge, restaurant and bar. Every guest is treated to a first-class hotel experience upon entering the hotel In addition to high-quality designer furniture specially designed for the NYX brand, the lighting concept also plays

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