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  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Countdown to Opportunity: The Club & Hotel Controllers Conference 2018

    Written By: Laura Resco, official event guest blogger for the HFTP Club and Hotel Controllers Conference 2018 - One of the most important jobs of a graduate student is to produce original research that furthers the existing knowledge within an industry.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

  • Job Description Template: Club Accounting Positions

    The HFTP Americas Research Center has developed example job descriptions for club accounting positions. The process involved reviewing sample job descriptions, and compiling the information into standardized job descriptions.

Travel Tip: Unusual Tours in Paris, Stockholm and Munich

Hotel Online·9h
If you’re going to Paris, chances are you’ll want to tour the Louvre or visit the Eiffel Tower. But how about a tour of the sewers of Paris? It’s one of the more unusual and accessible tours of the city.

Hamilton Hotel Washington, D.C. to Transform Into Independent, Modern Luxury Property

Hotel Online·10h
Hamilton Hotel Washington, D.C., an iconic 318-room art deco property at 14th and K Streets, announced today details to transform into an independent, modern luxury hotel, with enhancements rolling out this fall and a full completion expected by spring 2019. The refurbishments will capture the unique essence of Washington, D.C. and offer a superior new guest experience, including a re-designed lobby and newly concepted restaurant and bar. The hotel will also unveil exclusive partnerships around new staff uniforms, themed guest suites and elevated guest amenities.

Hilton Announces 2017 Development Award Winners in the Caribbean and Latin America

Hotel Online·10h
Hilton (NYSE: HLT) today recognized some of its top owners/developers in the Caribbean and Latin America. The Development Awards recognize the passion, creativity and innovative spirit of Hilton developers that are committed to quality projects, meet or exceed brand standards and have a positive impact on the local community.

Planning a Waterpark Design, Development or Expansion? Dive in to Learn More

Hotel Online·10h
Hotel-Online Subscribers Can Register for the World Waterpark Association’s 38th Annual Symposium & Trade Show for Lowest Price of 2018 AND Receive a Complimentary Registration to the WWA University: Waterpark Design, Development & Expansion Workshop! Hurry Up Though As This Offer Expires 9.21!

Less Than a Week to Register for Hotel & Spa Tech Live

Hotel Online·12h
There is now LESS THAN A WEEK to go until Hotel & Spa Tech Live opens its shutters at the London ExCeL on the 25th and 26th – and we couldn’t be more excited! If you haven’t already registered for your FREE tickets, we recommend you do so now – you’ll save loads of time on the day!

Satisfaction with North American Airports Reaches Record High

Hotel Online·12h
An improved security experience and better food and beverage options pushed customer satisfaction with North American airports to an all-time high this year, according to the J.D. Power 2018 North America Airport Satisfaction Study.

Cobblestone Hotels, LLC Signs Franchise Agreement In North Mankato

Hotel Online·19 September 2018
Cobblestone Hotels announced the signing of the 54-room Cobblestone Hotel & Suites in North Mankato, MN.

RIU Hotels & Resorts Acquires Building in London for Conversion to the Riu Plaza Brand

Hotel Online·19 September 2018
The hotel chain has just acquired a building in a premium area of the city, close to Victoria Station, which it plans to convert into a 4-star hotel as part of its Riu Plaza urban line.

Vertical Booking USA Continues to Increase Its Client List in North America

Hotel Online·19 September 2018
Vertical Booking USA, part of the Zucchetti Group, is proud to announce their selection as the primary provider of reservations technology for many prestigious, award-winning hotel chains, with new deals closed in the third quarter of 2018.

Continuing the Post-Stay Relationship

Hotel Online·19 September 2018
How do you spur past guests to return to your property or, at the very least, interact with a member of your team after they’ve left? Nowadays, the extent of most hotels’ post-stay communications with customers pertains only to generic templated emails and hardly ever a phone call or a handwritten note.

Menu Concepts: A Break-In at The Watergate

Hotel Online·19 September 2018
Deep Throat has confirmed that four popular dishes from around the country have conducted a break-in at The Watergate Hotel.

Elliott Park Hotel Pioneers Latest in Voice-activated Guestroom Controls and Connectivity With BeyondTV and Wi-Fi by HIS

Hotel Online·19 September 2018
Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced its implementation of advanced Wi-Fi services and BeyondTV at the Elliott Park Hotel, an upscale, ultra modern property located in downtown Minneapolis. Featuring one of the area’s highest-rated restaurants, the hotel is now also credited with providing first-rate internet connectivity as well as the ability for guests to control in-room amenities and request services via a voice-activated virtual assistant.

Hotel Underwriting Tips

Hotel Online·18 September 2018
As the owner of a hotel appraisal and advisory company, I get the opportunity to review hundreds of hotel appraisals, feasibility studies, investment pitch books, and offering memoranda each year. One of the things I’ve learned over the past two decades is that a few small changes in underwriting assumptions can greatly affect how hotel deals looks to investors. If these underwriting assumptions are not carefully considered, then they can represent big pitfalls for investors, appraisers, and others involved in the underwriting process.

After Hurricanes, It's Back to Business For Some

Hotel Online·18 September 2018
Hoteliers are undergoing a gradual process of getting back to business in the South as Tropical Depression Florence departs, leaving damage and severe flooding in its wake. Elsewhere, Puerto Rico marks the one-year anniversary of Hurricane Maria with a campaign to share the positive, and a resort in Anguilla reopens after Hurricane Irma.

HMC Assumes Management of Four Points by Sheraton Little Rock, Arkansas

Hotel Online·18 September 2018
Leo Spriggs, President and CEO of Hospitality Management Corporation (HMC), is pleased to announce the addition of this 263-room Four Points by Sheraton® in Little Rock, Arkansas, to their portfolio of managed hotels. HMC continues its ongoing business expansion which is made up of full service, conference center, select service and limited service hotels. HMC is one of the country’s largest third-party privately held hotel management companies, ranked in the top 40 of all third party and owner operated hotel management corporations.

Ten Years Later, Have Lodging Assets Recovered?

Hotel Online·18 September 2018
Lodging is a cyclical industry, passing through four distinct phases over time: peak, contraction, trough, and expansion. Most industry experts believe that 2007 was the previous peak of the current business cycle, following six years of expansion from the 2001 industry recession.

How to Get Better at Reading People from Different Cultures

Hotel Online·18 September 2018
Body language varies significantly across cultures. What is considered rude or foolish in a Nordic country may be welcomed as warm and friendly in an African one. What a Canadian businessperson would perceive as arrogant, an American executive may see as healthy confidence.

Budapest - On The Up

Hotel Online·18 September 2018
Budapest is the capital of Hungary and the ninth-largest city in the EU, with close to 2 million inhabitants in 20181; Budapest traditionally had a strong industrial focus, but has since shifted to the service industries including banking, finance and real estate.

Allergy Technologies Offers First Ever Hotel Bed Bug Guarantee Program

Hotel Online·17 September 2018
Allergy Technologies LLC, a leading science-based manufacturer of innovative, effective, consumer-friendly pest control products, has introduced its ActiveGuard-based Hospitality Guarantee Program for hotels.

Ares Real Estate Sells Its Stake in Gaylord Rockies Resort & Convention Center for $270 Million

Hotel Online·17 September 2018
September 17, 2018--Ares Management, L.P. (NYSE: ARES) announced today that funds managed by its Real Estate Group have agreed to the sale of its investment in the Gaylord Rockies Resort & Convention Center, a 1,500-room hotel and convention center under construction in Aurora, Colorado.

Asia Pacific's Construction Pipeline, Excluding China, Is in Its 5th Year of Growth and May Be Nearing Its Peak

Hotel Online·17 September 2018
In a recent report, analysts at Lodging Econometrics (LE) report that Asia Pacific’s total construction pipeline, excluding China, is in its 5th year of growth and is at an all-time high of 1,749 projects/369,045 rooms. These pipeline totals are up a remarkable 306% by rooms and 270% by projects from the cycle’s low of 473 projects/90,946 rooms recorded in the first quarter of 2007 when LE first began tracking development in Asia.

Hospitality Financial Leadership: Using Expense Checkbooks

Hotel Online·17 September 2018
I can vividly remember, as a young lad, my dad sitting at the kitchen table paying the monthly bills by check and then updating his checkbook. I remember asking him why he entered the details on the page at the back of the checkbook. He said very clearly, “So we don’t spend more than we have and in the bank. If I don’t keep track, we will run out of money and I’ll end up bouncing a check!”

Protecting Company Culture Means Having Rules for Email

Hotel Online·17 September 2018
A new study out of Virginia Tech University confirms something that just about every knowledge worker already knows: Dealing with after-hours emails produces anxiety that is damaging not only to the worker, but to their family.

Sleep + Eat unveils roomsets

Hotel Online·17 September 2018
Sleep + Eat has revealed a first glimpse into the Sleep Set schemes under development by the four architectural and design companies involved this year. Responding to the recent trend of lifestyle brands entering the hospitality space, the competition is inspired by a theme of collaborating with unlikely brand partners.

Baha Mar's Hard-Earned Strategies for Hotel Hiring and Culture Creation (With Conch Salad Video)

Hotel Online·14 September 2018
Staffing smarts propel new-build Hyatt resort, but it's been a long time in the making.

Members of Unite Here Local 2 Overwhelmingly Vote to Strike at San Francisco's Seven Marriott Hotels

Hotel Online·14 September 2018
San Francisco Marriott workers voted overwhelmingly on Thursday to authorize a strike. The yes vote doesn't initiate a strike but allows members of the Unite Here Local 2 union to begin a walkout at any time. The vote Thursday evening was 98.6 percent in favor of striking.


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