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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • HFTP Compensation and Benefits Report: 2018 Data on Hospitality Staffing and Compensation

    The 2018 HFTP Compensation and Benefits Survey was released this summer and made available to HFTP members. This is a biannual report that was developed to provide information on salaries and benefits, and to give an ongoing profile of accounting, finance and technology professionals in the hospitality industry.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

After Evolving for 500 Million Years, Moss Finds Home as Air Cleaner in Hotels

Hotel Online·10h
Moss has been around for 500 million years but only now is its potential being maximized for hotel spaces. Moss Walls, based in Honesdale, Pa., is just launching its Verdure Wellness Walls—self-sustaining “live” moss walls that include specialized misters, grow lights, a recirculating water feature that creates the sound of a babbling brook, and pre-programmed app/timer. An in-house test using an EPA approved Particles Plus monitoring system showed that after three days a 4′ X 8′ Moss Wall reduced CO2 levels in a 1,176 cubic feet room by 225 percent and decreased harmful .5-micron airborne particulate by approximately 4,000 percent. “The wall is like a green lung in a space,” says Al Benner, President of Moss Walls.

Hotel of the Future Here Today

Hotel Online·21 February 2019
Located in the city of Hangzhou, 170 km southwest of Shanghai, Alibaba Group Holding Ltd sited their first futuristic hotel, it is called 'FlyZoo', the leading-edge property is within walking distance of Alibaba's headquarters.

You Know When It Is Time to Find a New Hotel Management Job

Hotel Online·21 February 2019
At some point, almost everyone in this industry starts to wonder if they are with the right company or if it is time to move on and sometimes you feel that way after a bad week or meeting that did not go so well with the boss, but that is generally just a rough patch.

Evaluating Housekeeping in Minutes per Room

Hotel Online·20 February 2019
While you may know your operations so thoroughly that you can trust your intuition to prudently guide your next move, we have now found ourselves in the age of measurement and analytics, letting us fall back on the data to make sound inferences to hone each and every task.

Forbes Travel Guide Unveils 2019 Star Rating Awards

Hotel Online·20 February 2019
Forbes Travel Guide today debuted its 61st annual list of Star Rating winners, recognizing the world's finest properties and rewarding gracious, intuitive service.

Oxygen Hospitality Acquires Wyndham Garden Phoenix Midtown; Renovation Planned

Hotel Online·20 February 2019
Oxygen Hospitality Group, Inc., an owner-operator hospitality management company, today announced it has made its foray into the Phoenix hospitality marketplace with the acquisition of the Wyndham Garden Phoenix Midtown, for an undisclosed amount. Located opportunistically just north of the burgeoning Phoenix downtown area off the city’s main thoroughfare of Central Avenue and Osborn Road, the 6-story, 160-room property marks the Company’s first Arizona acquisition.

Why marketing should begin with objectives, not tactics

Hotel Online·20 February 2019
How to rethink your marketing objectives by asking the right questions, in the right order, to best meet the demands from both consumers and companies. Announces Partnership With Hospitality Software Company Cloudbeds

Hotel Online·19 February 2019, a leader in ID scanning and verification, has partnered with Cloudbeds, a leader in hospitality management software, to offer the Check-in Bundle. The integrated ID scanning solution allows properties of all sizes, from resorts to B&B’s, to check in guests and gather their information in a matter of seconds by scanning government-issued IDs from anywhere in the world.

Study: Employees Stay Loyal to Greener Companies

Hotel Online·19 February 2019
With the release of major climate reports depicting alarming risks to the environment and economy, an increasing number of companies are establishing environmental, social and corporate governance initiatives. Swytch, a blockchain-based clean energy platform, recently conducted a survey of 1,000 employees in the United States who either currently work for or have worked for a company with over 5,000 employees to explore their sentiments around employers’ corporate sustainability activities.

KT and MVI to promote AI hotel business in Asia and Middle East

Hotel Online·19 February 2019
KT Corporation ( has signed an MoU with MVI Systems Ltd (, a leading hotel IPTV solutions provider in the Asia Pacific region, to introduce AI services to hotels in Asia, the Middle East and beyond.

Milliken Specialty Interiors Partner with The Gifted Company

Hotel Online·18 February 2019
As part of its commitment to global philanthropy and sustainability, leading global innovation company with textile, specialty chemical and floor covering manufacturing expertise, Milliken & Company’s Specialty Interiors business, announced its partnership with The Gifted Co.

D-EDGE brings combined strengths to grow business as Grob predicts a looming price war over net rates in Asia

Hotel Online·18 February 2019
D-EDGE Hospitality Solutions, the new brand borne out of the merger between Availpro and Fastbooking, will step up its expansion activities in Asia as well as Europe, confident in the knowledge that its new integrated offering combining the complementary strengths of both brands will stand it in good stead to complete.

Pebblebrook Hotel Trust Completes Sale of the Liaison Capitol Hill

Hotel Online·15 February 2019
Pebblebrook Hotel Trust (NYSE: PEB) (the “Company”) today announced that it has closed on the sale of the 343-room, Liaison Capitol Hill in Washington, D.C. for $111.0 million.

The Art and Science of Hotel Brand Valuation

Hotel Online·15 February 2019
Businesses are frequently valued using one or more established approaches across industries and sectors. Their replacement cost, income generation ability and/or comparable sales of similar businesses usually form the basis of such valuations. However, in most cases, a business value using the approaches mentioned herein is largely determined for tangible assets, as they have been regarded as the main source of value creation.

Promising Food Trends for 2019

Hotel Online·14 February 2019
Your hotel or resort recommends local dining, stocks popular snacks and hosts an in-house restaurant. With shifts in how people choose food and prefer to be served, evaluating guests' needs and desires is crucial in the hospitality industry.

Sandpiper Lodging Trust Acquires Four WoodSpring Suites Hotels From Wills Capital Partners

Hotel Online·14 February 2019
Sandpiper Lodging Trust (SLT) is pleased to announce its acquisition of four WoodSpring Suites™ Hotels from Wills Capital Partners, LP (WCP). Three of the properties are located in Texas including: Austin, San Antonio and Odessa and one in Clarksville, Tenn.

MacArthur Place to Streamline and Standardize Operations With Knowcross

Hotel Online·14 February 2019
KNOWCROSS, the preferred service quality management platform of the finest hotels across the globe, has been chosen by MacArthur Place Hotel & Spa, Sonoma Valley, to help increase back-of-the-house efficiencies and enhance service delivery quality. The property is the latest to join Knowcross’ increasing clientele in the US.

Toe in the Sand for 70 Years: Outrigger's Transition To Outrigger Hospitality Group

Hotel Online·14 February 2019
Since becoming president and CEO of Outrigger Hotels and Resorts last spring, Jeff Wagoner has focused on growing the 70-year-old Hawaii-based company while maintaining the “toes in the sand” identity of its premier beach brand, Outrigger. The company’s latest move, which it announced in late January, is its transition to Outrigger Hospitality Group.

How innovation opens doors to remain relevant in hospitality

Hotel Online·14 February 2019
Two professors in innovation and entrepreneurship from the Glion Institute of Higher Education outline some of the current trends shaping the hospitality industry.

Indian Wells To Become Trendy Coachella Destination With A Delano Hotel And Residences

Hotel Online·14 February 2019
The SBE Group is expanding its famed Delano brand into the California desert, with ambitious plans to open a new Delano Hotel in the Coachella Valley. Scheduled to open in 2022, the stunning Delano Hotel & Residences in Indian Wells will include 154 hotel rooms and 59 condos.

How to Get More Positive Reviews for Your Hotel

Hotel Online·14 February 2019
Regardless if it is Google, Trip Advisor or a host of other websites, one of the major influencers to getting to the top of the search results is the hotel review rating and this is why developing a review strategy is something every marketing team of every hotel should be fully engaged in.

RAR Hospitality Assumes Management of Wave Hotel, Crimson Hotel and Stay Tucson Inn and Suites

Hotel Online·13 February 2019
San Diego–February 12, 2019— RAR Hospitality, leading hotel management firm announced today that the company has taken over management of Wave Hotel and Crimson Hotel in Manhattan Beach of Los Angeles County and Stay Tucson Inn and Suites, furthering RAR’s California coast and Arizona expansion. With the added independent properties, RAR’s hotel portfolio includes over 20 properties ranging from full-service to select-service hotels and boutique properties in Southern California, Arizona, and Colorado.

The Hotel Amenities Travelers Really Want

Hotel Online·13 February 2019
In the hospitality industry, there seems to be a disconnect between what hotels think guests want, what guests think they want and what they actually use. Because people are expecting services they're used to, some amenities aren't as novel as they once were, while others go unused.

Shutters on the Beach and Hotel Casa del Mar Join Preferred Hotels & Resorts

Hotel Online·13 February 2019
Preferred Hotels & Resorts, the world’s largest global provider of sales, marketing, and distribution services to independent luxury hotels, is proud to announce that two of the most celebrated hotels along the United States’ Pacific Coast – Shutters on the Beach and Hotel Casa del Mar – have joined its brand portfolio as the newest experiences within its esteemed Legend Collection.

The Hidden Benefits of Tasting Events

Hotel Online·13 February 2019
Finding myself away at a mountain resort for a food and wine festival last year, it was the perfect opportunity to not only participate in a wine tasting conducted by a vintner from a prominent Oregon winery as well as reflect upon the staying power of these types of events.

RLH Corporation Finished 2018 With 167 New Franchise Agreements

Hotel Online·13 February 2019
RLH Corporation (NYSE:RLH) announced today it has achieved a record 167 executed hotel franchise agreements in 2018. Specifically, the Company signed 37 mid and upscale hotels and 130 select service hotels in addition to acquiring over 350 select service franchise agreements with the acquisition of Knights Inn. RLH Corporation now encompasses over 85,500 rooms an increase of 24% from 2017 and upscale brands now comprise 8% of the Company’s hotels.


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