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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • HFTP Compensation and Benefits Report: 2018 Data on Hospitality Staffing and Compensation

    The 2018 HFTP Compensation and Benefits Survey was released this summer and made available to HFTP members. This is a biannual report that was developed to provide information on salaries and benefits, and to give an ongoing profile of accounting, finance and technology professionals in the hospitality industry.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

Opinion: What Makes a Memorable Event Experience?

Cvent Hospitality Blog·7h
About a year ago, I attended a conference in my hometown, Vancouver. I’ve attended several conferences, but this one really stood out and has stuck with me ever since. I think this is due, in part, to it being a local conference that showcased what makes Vancouver unique.

Using Digital Content to Sell Your Hotel's Destination

Cvent Hospitality Blog·13 November 2018
When creating hotel content for digital channels, making the hotel look good isn’t the only thing that sales and marketing teams need to consider.

HNN + Cvent Report: Unique Hotel Experiences Are Key to Winning Group Business

Cvent Hospitality Blog· 7 November 2018
With the growing value of face-to-face business events — they generated $1.03 trillion of direct spending in 2017, according to the Events Industry Council — hotels and venues can no longer rely on just nice food and clean rooms to attract large groups and conventions. It’s now necessary for them to set themselves apart from the competition.

Costa Rica: Naturally Inspiring Meetings

Cvent Hospitality Blog· 6 November 2018
Costa Rica is a rising-star destination for meetings and incentives, offering a brand-new convention center in the capital city of San José, more than 33,480 hotel rooms throughout the country, and a variety of activities to keep delegates engaged and entertained. Internationally known as the safest country in Central America, Costa Rica provides visitors with a peaceful environment for their stay.

The Inside Scoop: Using Cvent Payment Services

Cvent Hospitality Blog· 6 November 2018
Cvent Payment Services (CPS), is Cvent’s in-house payment processing solution for customers. “Cvent Payment Services is our simple, secure, and reliable payment processing solution for collecting event fees and processing refunds automatically, and in over 130 worldwide currencies. You’ll get easy, centralized access to all the financial data for your events directly in Cvent, as well as the confidence that you’re working with a PCI Level 1 service provider with an award-winning e-commerce team to keep all of your data secure and be there to help handle any disputes. Cvent Payment Services also has transparent pricing with a fixed pricing rate for all transactions.”

Cvent's Bharet Malhotra at Skift: Event Technology Is Advancing a 'Hidden' Industry

Cvent Hospitality Blog· 1 November 2018
There’s no question that the meetings and events industry has been growing for many years — but now it’s worth nearly $600 billion?

4 Steps to Compromising With Co-Planners

Cvent Hospitality Blog· 1 November 2018
Every event planner knows that the job title entails working with a variety of people. This can be an amazing thing when the people you work with have the same ideas that you do and everything goes smoothly. Unfortunately, this is not often the case. More often than not, a wrench gets thrown in your “perfect” plan. Some of the hardest wrenches to maneuver around are a person, or co-planner, with an opposing idea.

5 Reasons Event Planners Should Use Real Time Response Technology

Cvent Hospitality Blog·31 October 2018
It’s time to up the ante and make your events even better and more valuable than ever. A great way to do this is by adding real-time response technology to your events. When you use live polling for your audiences, you’ll find that your attendees become more attentive, interactive, and invested in the proceedings.
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History Comes Alive at the Iconic Westin St. Francis in San Francisco

Cvent Hospitality Blog·30 October 2018
Fresh off an extensive $45 million renovation, the 115-year-old Westin St. Francis San Francisco on Union Square is looking better than ever. Originally constructed in 1904 and designed to evoke the sophistication and allure of Paris, the landmark hotel stands proudly in the heart of San Francisco.
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Everything You Need to Know about Registration Reimagined, Powered by Project Flex

Cvent Hospitality Blog·30 October 2018
We’re excited to announce Registration Reimagined, powered by Project Flex is available today! At Cvent, we’ve been hard at work creating tools designed for a revolutionary registration experience. Your insights and feedback have played an essential role in shaping how we approach product innovation. With Project Flex, we’ve put the power back in your hands so you can create any event you can imagine.

A Perfect Meeting Hotel in Seattle

Cvent Hospitality Blog·24 October 2018
Seattle offers a diverse collection of meeting hotels and event venues. From large convention centers, unique event venues to sophisticated business hotels, the city has got everything that a planner could ask for. But if you’re looking to host your event in downtown Seattle by the iconic Waterfront, the Seattle Marriott Waterfront Hotel can be your best bet. Keep on reading this blog to unveil the reasons why it makes for a perfect meeting hotel in Seattle.
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Thailand's Beloved Resort City for Business and Pleasure: Pattaya

Cvent Hospitality Blog·24 October 2018
The tropical city of Pattaya is one of the few destinations on the planet that offers an impeccable blend of sea, sun, sand, sights and some of the best venues for hosting business events. There’s no doubt that the city is popular for offering beachside fun and world-class nightlife, but lately, Pattaya has also emerged as a leading meeting destination in the region.
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One of the Famous Landmarks in Vegas: Caesars Palace

Cvent Hospitality Blog·24 October 2018
It is well-known around the world that Las Vegas is an all-inclusive package of indulgence, entertainment, fortune, and fame. But did you know that the city has also earned the distinction as one of the world’s top destination for meetings and conventions? In fact, the city is also home to three of the 10 largest convention centers in the USA and offers some of the country’s best meeting hotels and event venues.

Expect Exceptional Experiences at JW Marriott Grand Rapids

Cvent Hospitality Blog·24 October 2018
The JW Marriott Grand Rapids is one hotel that combines unimagined luxury, unmatched service, unparalleled meetings facilities with unrivaled comforts!

A Revered MICE Destination in East Asia: Hong Kong

Cvent Hospitality Blog·24 October 2018
There’s no doubt about Hong Kong’s position as one of the fastest growing financial and technological hubs in Asia. The city has built a great rapport with business travelers from around the world, which is why Hong Kong has also grabbed its position amongst top MICE destinations in the region. There are multiple reasons why Hong Kong stands out amongst other Asian destinations for MICE (Meetings, Incentives, Conferences, and Exhibitions) tourism. Let’s take a look at some of the reasons that make this city one of the most sought-after destinations for meetings and events.

Defining Event Marketing Success

Cvent Hospitality Blog·18 October 2018
How do event marketers define success? According to a recent study by Cvent, the metrics for event marketing success encompass financial results, event attendance, lead generation, overall awareness and post-event analysis, all aligned with the company’s overall business goals.

Houston's Convention Campus

Cvent Hospitality Blog·17 October 2018
Successful meeting and conventions start at Avenida Houston, the city’s newest epicenter for art, dining, entertainment, and fun.

Be Where the Planners Are: 3 Key Channels for Hotel Marketing

Cvent Hospitality Blog·17 October 2018
No matter what product or service you’re selling, it’s important to get in front of as many potential buyers as possible. For hotels, destinations, and venues looking to attract group business, that means always being visible to meeting and event planners.

Live Events Check Right Boxes for CMOs

Cvent Hospitality Blog·16 October 2018
Today’s marketing world may be dominated by social media, mobile apps and digital, but live events still hold considerable sway for CMOs, according to a recent survey of European CMOs by the CMO Club and compiled by Cvent. CMOs prize events for their ability to drive revenue growth, uncover distinctive leads, and accelerate sales to deliver bottom-line business results.

Great Events Don't Just Happen: Event Promotion

Cvent Hospitality Blog·16 October 2018
Somewhere near the top of your list of event goals is probably “Increase Attendance.” It rests on your shoulders to pack the house, so your promotional strategy needs to knock it out of the park.

How to Wow with Your Seminar Space

Cvent Hospitality Blog·16 October 2018
How can you create a seminar space that wows when every attendee is an event planner? CORT Events broke down barriers in seminar space design to answer this question.

Tech Ladies Set the Stage at the Estrel Berlin

Cvent Hospitality Blog·16 October 2018
“You can’t exactly ask 2,000 guests to wait outside for two hours, now can you?” says event tech veteran Heike Trebuth in emphasizing the role that time pressure plays in successful event implementation. With over 1,800 events taking place each year at the Estrel Berlin — and well over 300 of those having more than 1,000 attendees — professional tech management is key to a successful event.

4 Elements of Successful Event Gamification

Cvent Hospitality Blog· 4 October 2018
Event gamification is a relatively new concept that’s taking the event industry by storm. With attendees wanting to feel like an active participant in an event, it’s making meeting and event planners jobs even more difficult.

Ensuring Implementation Success with Technology Migration

Cvent Hospitality Blog· 2 October 2018
Companies that have chosen Cvent as their event management software provider have a number of considerations as they migrate to a new platform. Gary Southard and Christy Love with Eli Lilly and Jillian Madsen at AbbVie shared best practices for implementation success with technology migration in a Cvent CONNECT panel led by Cvent’s Allison Hamil and Kara Krueger.

Motivational Quotes for Stressed Planners

Cvent Hospitality Blog·27 September 2018
Do you ever get stressed? When I say stressed, I mean head banging against the wall, questioning your ability to do your job type of stressed. If you do, you’re not alone. The event industry tends to induce a lot of stress. I mean a lot. This is no surprise considering event planning is ranked among the top five most stressful jobs.

Big Question: What's a Meaningful Experience?

Cvent Hospitality Blog·26 September 2018
There’s talk around the water cooler about the importance of meaningful engagement for creating an event experience that wows audiences. But what exactly does that mean? And how does it translate into actionable strategies?

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