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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • HFTP Compensation and Benefits Report: 2018 Data on Hospitality Staffing and Compensation

    The 2018 HFTP Compensation and Benefits Survey was released this summer and made available to HFTP members. This is a biannual report that was developed to provide information on salaries and benefits, and to give an ongoing profile of accounting, finance and technology professionals in the hospitality industry.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino


What is Event Management?

Cvent Hospitality Blog·17 January 2019
In all areas of business, there are some terms you're never truly sure you know the definition of. However, when it comes to event management, the definition is easy. At its core, event management is the process of planning an event. It's synonymous with event planning and meeting planning. Just like those other terms, the

How Well Do You Execute Events?

Cvent Hospitality Blog·16 January 2019
It seems like a simple question. How well do you execute events? But when you look closely, you realize how much can improve. Event execution is an organization's ability to execute their defined event strategy. A strategy isn't successful if it can't be executed, after all- but it's also about doing it efficiently and effectively.

What Makes a Great Attendee Experience?

Cvent Hospitality Blog· 2 January 2019
A great attendee experience starts long before the event begins. It’s all about delivering a seamless, personalized event experience. More than that, it’s about gathering data on attendees that can be used to personalize their experience and gain greater insights. The level of engagement is determined by convenience, personalization, networking, attendee data capture, and appointment scheduling. First, let’s dive into convenience.

Get Inspired by the Timeless Elegance & Urban Sophistication of Hyatt Regency Calgary

Cvent Hospitality Blog·26 December 2018
Located in the heart of downtown along Stephen Avenue Walk, Hyatt Regency Calgary enjoys a central location and provides easy access to many popular sites in the city like the Calgary Tower, Glenbow Museum, TELUS Convention Center, Olympic Plaza, and CORE Shopping Mall.

2018 Highlights: Top 10 MICE Destinations in the Middle East and Africa Region

Cvent Hospitality Blog·25 December 2018
As we’re all set to welcome the new year, it’s time to take a few minutes and reflect back on the highlights of the past year. 2018 witnessed some of the biggest MICE events and was overall a great year for the entire industry. Some of the greatest events, specific to the Middle East and Africa (MEA), include Dubai FAM 2018 (Dubai, October 2018), IAMRA International Conference on Medical Regulation (Dubai, October 2018), the 38th GITEX Technology Week (Dubai, October 2018), and the 57th ICCA Congress (Dubai, November 2018).

Event Planning Challenges Solved

Cvent Hospitality Blog·20 December 2018
A recent survey of event planners revealed that the greatest event planning challenges often revolve around two factors: time and money. These challenges can vary, depending on the stage in the event lifecycle, as well as the key stakeholder managing that stage.

Event Planning Resources Treat Pain Points

Cvent Hospitality Blog·18 December 2018
New technologies, collaborative tools, and integration opportunities with CRM and other platforms are creating new challenges for event planners. The below event planning resources can help planners address these challenges, ensure a memorable attendee experience, and realize desired ROI on their investment.

Event Planning Tips

Cvent Hospitality Blog·13 December 2018
There are so many things to think about when you plan an event. Depending on how long you’ve been planning events, you have different concerns. But, whether you just got thrown into planning or have been planning events your entire life, there will always be unexpected moments. Events, as well as you script them, are unruly. Things never go quite as you plan it. That’s why it’s important to be flexible and willing to adapt. That doesn’t mean you shouldn’t plan as well as you can, though. Below are some quick event planning tips to remember as you plan your next event.

Top 5 Security Risks Planners Can't Ignore

Cvent Hospitality Blog· 6 December 2018
There’s a lot to consider when it comes to security in today’s fast-growing, interconnected world of event technology. Today’s all-too-frequent media reports about data breaches involving the personal data of millions of people underscore this point. So, it’s important to recognize that today’s security risks could cause major problems, not only to your meetings and events but to your brand. Although it’s challenging to cover every angle in a single blog post, here are a handful of risks event planners shouldn’t ignore.

Every Exceptional Business Event Begins With an Exceptional Location

Cvent Hospitality Blog·29 November 2018
As the world’s first international luxury hotel brand, InterContinental Hotels & Resorts has been pioneering global travel — for leisure and business — for more than 70 years. Our hotels, located in Europe’s most exciting and glamorous cities, offer luxurious accommodations and sophisticated spaces. And our experienced teams provide a seamless service from start to finish, providing the know-how that ensures your meeting or event is a complete success.

Abu Dhabi: An Upbeat Future of the Middle East MICE Industry

Cvent Hospitality Blog·27 November 2018
Welcome to the third and final post of our Abu Dhabi blog series! Previously, we discussed Abu Dhabi’s popularity among world travelers and how it’s becoming one of the most sought-after MICE destinations in the region.

5 Creative Ways to Engage Attendees at Your Next Event

Cvent Hospitality Blog·27 November 2018
Events are all about attendee engagement, and planners are constantly trying to come up with top-notch ideas to engage attendees. You can add in-app polling or a social wall, but as the planner, you know it goes much further than that. If you want to really engage attendees and get them talking, then you need something that sticks out during the event.

A Pioneer of Asia's MICE Industry: Manila

Cvent Hospitality Blog·26 November 2018
Manila, officially known as Metro Manila, is one of the top-rated Asian cities for hosting business events. This city has not only the best of tourism products and services with vast opportunities for business, but also boasts of a persistently developing domestic economy which successfully attracts a number of investors to build and support a lucrative MICE infrastructure.

Cvent CONNECT 2019: Trade Show Sale, Call for Speakers, and More!

Cvent Hospitality Blog·26 November 2018
No, we’re not talking about the holiday season. We’re talking about the launch of Cvent CONNECT! Registration is now open for the 2019 event, which will be held July 8-11 at the MGM Grand in Las Vegas. It will connect more than 4,000 meetings, events, and hospitality professionals for four days of networking, learning, and celebrating our great industry.

The Sophisticated Meeting Point in Milan: The Westin Palace

Cvent Hospitality Blog·21 November 2018
Offering a “homey” experience wrapped in quiet luxury, The Westin Palace Milan boasts timeless elegance effortlessly blended with a contemporary touch. Strategically located in the new Porta Nuova district, just seven kilometers away from Milano Linate Airport, this 5-star hotel offers 231 tastefully designed guest rooms and suites and three signature restaurants. This award-winning hotel, together with 13 fully-equipped meeting rooms and a roof terrace at the 8th floor, has become one of the city’s most esteemed addresses for any kind of event, including corporate and business meetings, and group accommodation.

Opinion: What Makes a Memorable Event Experience?

Cvent Hospitality Blog·15 November 2018
About a year ago, I attended a conference in my hometown, Vancouver. I’ve attended several conferences, but this one really stood out and has stuck with me ever since. I think this is due, in part, to it being a local conference that showcased what makes Vancouver unique.

Using Digital Content to Sell Your Hotel's Destination

Cvent Hospitality Blog·13 November 2018
When creating hotel content for digital channels, making the hotel look good isn’t the only thing that sales and marketing teams need to consider.

HNN + Cvent Report: Unique Hotel Experiences Are Key to Winning Group Business

Cvent Hospitality Blog· 7 November 2018
With the growing value of face-to-face business events — they generated $1.03 trillion of direct spending in 2017, according to the Events Industry Council — hotels and venues can no longer rely on just nice food and clean rooms to attract large groups and conventions. It’s now necessary for them to set themselves apart from the competition.

Costa Rica: Naturally Inspiring Meetings

Cvent Hospitality Blog· 6 November 2018
Costa Rica is a rising-star destination for meetings and incentives, offering a brand-new convention center in the capital city of San José, more than 33,480 hotel rooms throughout the country, and a variety of activities to keep delegates engaged and entertained. Internationally known as the safest country in Central America, Costa Rica provides visitors with a peaceful environment for their stay.

The Inside Scoop: Using Cvent Payment Services

Cvent Hospitality Blog· 6 November 2018
Cvent Payment Services (CPS), is Cvent’s in-house payment processing solution for customers. “Cvent Payment Services is our simple, secure, and reliable payment processing solution for collecting event fees and processing refunds automatically, and in over 130 worldwide currencies. You’ll get easy, centralized access to all the financial data for your events directly in Cvent, as well as the confidence that you’re working with a PCI Level 1 service provider with an award-winning e-commerce team to keep all of your data secure and be there to help handle any disputes. Cvent Payment Services also has transparent pricing with a fixed pricing rate for all transactions.”

Cvent's Bharet Malhotra at Skift: Event Technology Is Advancing a 'Hidden' Industry

Cvent Hospitality Blog· 1 November 2018
There’s no question that the meetings and events industry has been growing for many years — but now it’s worth nearly $600 billion?

4 Steps to Compromising With Co-Planners

Cvent Hospitality Blog· 1 November 2018
Every event planner knows that the job title entails working with a variety of people. This can be an amazing thing when the people you work with have the same ideas that you do and everything goes smoothly. Unfortunately, this is not often the case. More often than not, a wrench gets thrown in your “perfect” plan. Some of the hardest wrenches to maneuver around are a person, or co-planner, with an opposing idea.

5 Reasons Event Planners Should Use Real Time Response Technology

Cvent Hospitality Blog·31 October 2018
It’s time to up the ante and make your events even better and more valuable than ever. A great way to do this is by adding real-time response technology to your events. When you use live polling for your audiences, you’ll find that your attendees become more attentive, interactive, and invested in the proceedings.

History Comes Alive at the Iconic Westin St. Francis in San Francisco

Cvent Hospitality Blog·30 October 2018
Fresh off an extensive $45 million renovation, the 115-year-old Westin St. Francis San Francisco on Union Square is looking better than ever. Originally constructed in 1904 and designed to evoke the sophistication and allure of Paris, the landmark hotel stands proudly in the heart of San Francisco.

Everything You Need to Know about Registration Reimagined, Powered by Project Flex

Cvent Hospitality Blog·30 October 2018
We’re excited to announce Registration Reimagined, powered by Project Flex is available today! At Cvent, we’ve been hard at work creating tools designed for a revolutionary registration experience. Your insights and feedback have played an essential role in shaping how we approach product innovation. With Project Flex, we’ve put the power back in your hands so you can create any event you can imagine.

A Perfect Meeting Hotel in Seattle

Cvent Hospitality Blog·24 October 2018
Seattle offers a diverse collection of meeting hotels and event venues. From large convention centers, unique event venues to sophisticated business hotels, the city has got everything that a planner could ask for. But if you’re looking to host your event in downtown Seattle by the iconic Waterfront, the Seattle Marriott Waterfront Hotel can be your best bet. Keep on reading this blog to unveil the reasons why it makes for a perfect meeting hotel in Seattle.


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