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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

  • Job Description Template: Club Accounting Positions

    The HFTP Americas Research Center has developed example job descriptions for club accounting positions. The process involved reviewing sample job descriptions, and compiling the information into standardized job descriptions.

Dietary Restrictions, Food Allergies, and Your Events

Cvent Hospitality Blog·12 March 2019
Event planners have to know everything. They create events that include location, food, content and all of these factors can work for the event or against it. Take food. When feeding a large group of people, event planners have to take into account diet trends, food allergies, and general dietary restrictions. It’s not all about finding food that fits into your event budget but making sure that there are options for all attendees.

Event Technology and Business Cards: A Complex Relationship

Cvent Hospitality Blog· 5 March 2019
With so much modernization, it’s easy to think that it won’t be much longer until business cards go the way of the dinosaur. However, despite being old school, they’re still incredibly valuable. Whether at a networking event, conference, or hustling on the trade show floor, business cards are necessary.

Event Inspirations: Cool Ideas for a Corporate Event

Cvent Hospitality Blog·26 February 2019
What is a corporate event? A lot of things! A corporate event, though it has many definitions, is most often thought of to be a private event put on by a business for staff and stakeholders. These events can range from appreciation events to holiday parties, from incentive trips to conferences. There’s really no limit to the type of event. When it comes to planning an event, the key thing to remember is that these events are generally held to break down barriers and allow staff to bond. We’ve compiled some popular ideas for a corporate event.

Learn, Network, and Discover at Cvent's Next Elite Meetings Alliance

Cvent Hospitality Blog·22 February 2019
It’s time to throw off that winter coat and start thinking about venue sourcing and networking with others in the meetings and events industry.

Picture This: How to Choose Event Website Imagery

Cvent Hospitality Blog·19 February 2019
Choosing the event website imagery requires attention to detail. It also requires adherence to theme. More than that, you have to think about what will resonate the most with your audience. Graphics, icons, and illustrations are key to creating a visually pleasing website. That being said, it’s easy to go overboard. When you mix and match styles or choose photos that aren’t relevant, you won’t be able to convey your message as effectively.

Event ROI Calculation: Top Five Questions

Cvent Hospitality Blog·15 February 2019
In our last post, we identified the costs and benefits involved in running an event. While some measures such as direct costs or direct revenue are pretty straightforward, other event ROI drivers such as opportunity costs, attributed revenue and knowledge exchange can be a bit more challenging to understand.

How to Hold a Meeting With Purpose in Kelowna, BC

Cvent Hospitality Blog· 7 February 2019
Does content matter? It’s no longer a question organizers ask when they’re planning their annual events. It most certainly does. In the day and age when they are competing for their delegates’ attention, every meeting planner knows a great event is more than the quality of its speakers, breakout sessions, or networking opportunities. Today’s best events create opportunities for attendees to take advantage of the resources and connections beyond the conference center.

Everything You Need to Know about Cvent's Customer Success Groups

Cvent Hospitality Blog· 7 February 2019
Cvent’s Customer Success Groups are a great way to connect with peers, discover new product features and functionalities, and engage with the latest industry trends. These free live events offer useful insights any Cvent user can benefit from.

Cvent's Group Business Outlook Sees a Slowdown Coming for Group Bookings

Cvent Hospitality Blog· 7 February 2019
According to Cvent’s latest Group Business Outlook, fewer group rooms have been booked for six of the next eight quarters — a slowdown that may be due to the start of commission change policies and other seasonal factors.

4 Salary Factors for Event Planners

Cvent Hospitality Blog· 6 February 2019
Have you heard the saying “no two people pay the same price for an airline ticket”? You could also say something similar about meeting and event planners: “no two planners are paid the same salary,” even though their job descriptions and duties might be exactly the same. Yet salary is not a topic people talk about freely–even though they probably should. So, as you enter the meetings and events planning industry, it’s important to be aware of what can you expect when it comes to salary. There are a few event planner salary factors to consider. Really, it comes down to the same factors as other jobs: location, industry, and company size.

How to Evaluate Your Event Strategy

Cvent Hospitality Blog·29 January 2019
Oftentimes event strategy takes a backseat. Why? Planners get so bogged down by the day-to-day it can be challenging to focus on the bigger-picture strategic plan. Sound familiar? Simply put, Event Strategy is an organization’s ability to develop a purposeful, measurable, and data-informed meetings and events program.
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Book a Meeting in Tempe, Arizona, and Save

Cvent Hospitality Blog·24 January 2019
As a meeting professional, you have many choices of destinations to choose from in the Southwest. But have you ever considered Tempe, Arizona? Combine a prime location less than 10 minutes from Phoenix Sky Harbor International Airport, near-perfect weather, a thriving local dining scene, and flexible meeting locations, and you have a perfect place for your next meeting.

Real Fun Meetings in Panama City Beach

Cvent Hospitality Blog·24 January 2019
Each year, meeting professionals are surveyed for their predictions on meeting industry trends. It’s an important topic in our fast-changing world, and one we need to embrace in our quest to remain relevant to our stakeholders. As a smaller destination known more as the Real.Fun.Beach., Visit Panama City Beach (PCB) is fast becoming a familiar option for meetings and conventions. Our approach is simple: Provide an obliging service culture with the expertise and resources of a city that hosts over 11 million visitors annually.
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What is Event Management?

Cvent Hospitality Blog·17 January 2019
In all areas of business, there are some terms you're never truly sure you know the definition of. However, when it comes to event management, the definition is easy. At its core, event management is the process of planning an event. It's synonymous with event planning and meeting planning. Just like those other terms, the
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How Well Do You Execute Events?

Cvent Hospitality Blog·16 January 2019
It seems like a simple question. How well do you execute events? But when you look closely, you realize how much can improve. Event execution is an organization's ability to execute their defined event strategy. A strategy isn't successful if it can't be executed, after all- but it's also about doing it efficiently and effectively.

What Makes a Great Attendee Experience?

Cvent Hospitality Blog· 2 January 2019
A great attendee experience starts long before the event begins. It’s all about delivering a seamless, personalized event experience. More than that, it’s about gathering data on attendees that can be used to personalize their experience and gain greater insights. The level of engagement is determined by convenience, personalization, networking, attendee data capture, and appointment scheduling. First, let’s dive into convenience.
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Get Inspired by the Timeless Elegance & Urban Sophistication of Hyatt Regency Calgary

Cvent Hospitality Blog·26 December 2018
Located in the heart of downtown along Stephen Avenue Walk, Hyatt Regency Calgary enjoys a central location and provides easy access to many popular sites in the city like the Calgary Tower, Glenbow Museum, TELUS Convention Center, Olympic Plaza, and CORE Shopping Mall.

2018 Highlights: Top 10 MICE Destinations in the Middle East and Africa Region

Cvent Hospitality Blog·25 December 2018
As we’re all set to welcome the new year, it’s time to take a few minutes and reflect back on the highlights of the past year. 2018 witnessed some of the biggest MICE events and was overall a great year for the entire industry. Some of the greatest events, specific to the Middle East and Africa (MEA), include Dubai FAM 2018 (Dubai, October 2018), IAMRA International Conference on Medical Regulation (Dubai, October 2018), the 38th GITEX Technology Week (Dubai, October 2018), and the 57th ICCA Congress (Dubai, November 2018).

Event Planning Challenges Solved

Cvent Hospitality Blog·20 December 2018
A recent survey of event planners revealed that the greatest event planning challenges often revolve around two factors: time and money. These challenges can vary, depending on the stage in the event lifecycle, as well as the key stakeholder managing that stage.

Event Planning Resources Treat Pain Points

Cvent Hospitality Blog·18 December 2018
New technologies, collaborative tools, and integration opportunities with CRM and other platforms are creating new challenges for event planners. The below event planning resources can help planners address these challenges, ensure a memorable attendee experience, and realize desired ROI on their investment.

Event Planning Tips

Cvent Hospitality Blog·13 December 2018
There are so many things to think about when you plan an event. Depending on how long you’ve been planning events, you have different concerns. But, whether you just got thrown into planning or have been planning events your entire life, there will always be unexpected moments. Events, as well as you script them, are unruly. Things never go quite as you plan it. That’s why it’s important to be flexible and willing to adapt. That doesn’t mean you shouldn’t plan as well as you can, though. Below are some quick event planning tips to remember as you plan your next event.

Top 5 Security Risks Planners Can't Ignore

Cvent Hospitality Blog· 6 December 2018
There’s a lot to consider when it comes to security in today’s fast-growing, interconnected world of event technology. Today’s all-too-frequent media reports about data breaches involving the personal data of millions of people underscore this point. So, it’s important to recognize that today’s security risks could cause major problems, not only to your meetings and events but to your brand. Although it’s challenging to cover every angle in a single blog post, here are a handful of risks event planners shouldn’t ignore.

Every Exceptional Business Event Begins With an Exceptional Location

Cvent Hospitality Blog·29 November 2018
As the world’s first international luxury hotel brand, InterContinental Hotels & Resorts has been pioneering global travel — for leisure and business — for more than 70 years. Our hotels, located in Europe’s most exciting and glamorous cities, offer luxurious accommodations and sophisticated spaces. And our experienced teams provide a seamless service from start to finish, providing the know-how that ensures your meeting or event is a complete success.

Abu Dhabi: An Upbeat Future of the Middle East MICE Industry

Cvent Hospitality Blog·27 November 2018
Welcome to the third and final post of our Abu Dhabi blog series! Previously, we discussed Abu Dhabi’s popularity among world travelers and how it’s becoming one of the most sought-after MICE destinations in the region.

5 Creative Ways to Engage Attendees at Your Next Event

Cvent Hospitality Blog·27 November 2018
Events are all about attendee engagement, and planners are constantly trying to come up with top-notch ideas to engage attendees. You can add in-app polling or a social wall, but as the planner, you know it goes much further than that. If you want to really engage attendees and get them talking, then you need something that sticks out during the event.

A Pioneer of Asia's MICE Industry: Manila

Cvent Hospitality Blog·26 November 2018
Manila, officially known as Metro Manila, is one of the top-rated Asian cities for hosting business events. This city has not only the best of tourism products and services with vast opportunities for business, but also boasts of a persistently developing domestic economy which successfully attracts a number of investors to build and support a lucrative MICE infrastructure.

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