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  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

  • Job Description Template: Club Accounting Positions

    The HFTP Americas Research Center has developed example job descriptions for club accounting positions. The process involved reviewing sample job descriptions, and compiling the information into standardized job descriptions.

  • Job Description Template: Club IT Positions

    The HFTP Americas Research Center has developed example job descriptions for club IT positions. The process involved reviewing sample job descriptions, and compiling the information into standardized job descriptions.

Free webinar on EDGE software for hotels

Green Hotelier·16 October 2018
Hoteliers who are keen to understand the return on investment of green initiatives can attend a free webinar on EDGE next week.

IHG banning plastic straws worldwide

Green Hotelier·11 October 2018
IHG® (InterContinental Hotels Group) is joining the fight against single use plastics with an announcement today announced that they will remove plastic straws from every IHG hotel by the end of 2019, representing more than 5,400 hotels in nearly 100 countries.
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Talking Point: Why waste it?

Green Hotelier·25 July 2018
Waste has been a huge topic of conversation in recent years - with footage of the ocean suffocated by a churning mass of plastic and rubbish and landfills scarring the countryside. Notoriously, food is being thrown out by everyone from big chain hotels to the average household.
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Talking Point: What's holding back your sustainability?

Green Hotelier·20 July 2018
While 85% of hospitality businesses would consider themselves sustainable, almost half don't have specific corporate social responsibility (CSR) targets in place. Sarah Taylor, Managing Director of BRITA UK, offers hoteliers five 'quick wins' to break down sustainability barriers simply, quickly and cost effectively.
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Village Hotel Club: Being green adds value to the business

Green Hotelier·17 July 2018
The Village Hotel Club is a small chain of hotels in the UK which have been working to address their energy performance. Doing so has helped them re-evaluate the role of sustainability in their business plan and they've realised the value it can bring it a variety of ways.
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Talking Point: What's missing from your green restaurant strategy?

Green Hotelier·13 July 2018
The restaurant industry is more competitive than ever. Establishing a profitable and sustainable hotel restaurant business model is essential for survival, and finding ways to cut costs can present golden opportunities to make a restaurant better for the environment and please your customers at the same time. With Climate Week approaching, Anx Patel, CEO of GoKart offers some ways to ensure your restaurant is not only kinder to the environment, but more cost effective too.
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New IHG brand extends a sustainable invitation

Green Hotelier·10 July 2018
“voco”, inspired by the meaning ‘to invite’ or to ‘come together’ in Latin, aims to combine the informality and charm of an individual hotel, with the quality and reassurance of a global and respected brand. The brand was launched in June.
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Talking Point: Four Ways Hotels Can Recover and Re-use Waste Energy

Green Hotelier· 7 July 2018
You may be doing everything you can to be energy efficient, but more than half of energy produced is wasted. Did you know it’s possible to recover waste energy and re-use it? José Melico, Founder of Zypho explains how.
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Mercure Convention Center Ancol Jakarta: Saving water for efficiency and the community

Green Hotelier· 2 July 2018
This year's winner of the Green Hotelier Awards, named Green Hotelier of the Year, was the Mercure Convention Centre Ancol, Jakarta. This hotel has very deliberately invested a lot of time and effort in improving its sustainability across the board. They were also the winners of the GH Awards in the Water category, not least for taking the bold - but responsible - step of stopping drawing water from their well in order to directly benefit the local population.
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Hotel sector unites under ITP to tackle forced labour

Green Hotelier·12 June 2018
The world's leading hotel groups are standing together to tackle the issue of forced labour. The industry came together with ITP - the International Tourism Partnership - to launch ITP's Principles on Forced Labour at an event in Singapore.
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Hilton commits to double investment in people and planet

Green Hotelier·23 May 2018
Hilton has announced today their sustainability vision for 2030 which includes a commitment to halve their impact on the environment whilst also doubling their investment in social impact.
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HICAP Sustainability Awards open for entries

Green Hotelier·18 May 2018
The call is out for hotels to enter the HICAP Sustainability Awards. Hotel Investment Conference Asia Pacific (HICAP) has announced that entries for the HICAP 2018 Sustainable Hotel Awards are now being accepted. The deadline for submissions is 31 July 2018. The 29th annual HICAP will be held 17-19 October 2018, at The Kerry Hotel
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Talking Point: How to cut your energy spend and be carbon compliant

Green Hotelier·14 May 2018
Some countries, like the UK, face mandatory Energy Saving Opportunity Scheme (ESOS) that require action. The UK scheme is now in phase 2 requiring large hotel chains to submit detailed audited reports on their energy use by December 2019.
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Talking Point: Creating a healthy environment inside as well as out

Green Hotelier· 7 May 2018
Being environmentally friendly doesn’t just mean adopting practices that are kind on the external environment, it also means providing a healthy environment that’s great for staff and guests to spend time in. Studies suggest consumers value organisations and businesses that show green initiative and environmental consciousness. In the hotel industry the health of hospitality staff and guests is of the utmost importance. Taking steps toward sustainable practice in hotels will not only lead to energy efficiency, but promote a healthy environment both inside and outside of the business. Emily Walsh Community Outreach Director of the Mesothelioma Cancer Alliance has some tips.
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Campaign encourages guests to reduce plastic waste

Green Hotelier·30 April 2018
Hotel guests will be encouraged this year to avoid creating plastic waste during their stays. Many hotels have already started to reduce their plastic waste through measures like not using plastic straws in drinks and not selling water in plastic bottles. So hoteliers will be pleased to see that plastic is the theme for this year’s Make Holidays Greener (MHG) campaign led by ABTA in partnership with Travelife for Hotels & Accommodations.
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World's Greenest Hotels Inspired by the Global Goals

Green Hotelier·27 April 2018
The winners of the Green Hotelier Awards 2018 have been announced and represent the most environmentally and socially responsible hotels around the world. The annual Awards changed format this year to align with the International Tourism Partnership's Goals for 2030.
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Cayuga Collection named Tourism for Tomorrow People Award winner

Green Hotelier·24 April 2018
Cayuga shows its commitment to people in a number of ways. All the staff are locals, and all are employed all year round including during low season. A company doctor programme has been set up for staff and children, incentivising private doctors to relocate to the beautiful rural areas where their lodges operate - and thus also improving the quality of healthcare in the region in general. As a sign of how confident Cayuga’s owners are in their model, and how eager they are to share their vision of sustainability, they have been running behind the scenes tours showcasing their eco initiatives to their guests since 2004.

Premier Inn largest hotel group to commit to science-based targets

Green Hotelier·23 April 2018
Whitbread, the UK’s largest hospitality company made an industry-leading sustainability commitment which will see its carbon emissions intensity cut in half. In recognition of Earth Day, the company which owns Premier Inn, Costa Coffee and various restaurant chains announced it has set a science-based carbon target (SBT), putting it on course to reduce carbon emissions intensity by 50 per cent by 2025 and as much as 88 per cent by 2050.
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Talking Point: Even small hotels can tackle the Global Goals

Green Hotelier·19 April 2018
Following a panel discussion with the Legal Sustainability Alliance around how businesses should be responding to the UN’s Sustainable Development Goals (SDGs), Steve Malkin, founder of The Planet Mark looks at how even small hotels can contribute to the Global Goals. This year’s Green Hotelier Awards shone the spotlight of sustainable action for hotels firmly on the SDGs, also called the Global Goals. This followed a call to action to the hotel industry by the International Tourism Partnership to adopt four ITP Goals as a focus for collaborative action in support of the SDGs. Steve Malkin looks at how hotels can navigate the Goals.
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Talking Point: Five ways for hotels to be responsible employers

Green Hotelier· 9 April 2018
The accountability of a responsible business doesn’t just target customers, it should target employees as well. In this Talking Point post Gemini founder Ryan Jackson lists some of the ways businesses can ensure they’re being responsible employers. Employer responsibility is a hot topic of late but what does this mean to the employee? What direct impact does this have to his or her working day?
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Even old hotels can learn new sustainability solutions

Green Hotelier· 6 April 2018
A hotel in the UK dating to the 19th century has found modern solutions to its sustainability issues. The Pennsylvania Castle Estate set in Dorset on the south coast of England partnered with a local energy provider to launch its sustainability strategy. The strategy began with the installation of a Tesla Destination Charging point, with more to follow over the coming months, in collaboration with Wessex ECOEnergy. The Tesla electric car chargers mark the first step of The Penn Estate’s sustainability journey. This journey includes the Clifftops development, a sustainable tree strategy, collaboration with the Portland Museum, and the installation of an energy measurement system.
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WTTC Global Summit to debate tourism sustainability challenges

Green Hotelier·30 March 2018
The World Travel & Tourism Council (WTTC)'s 2018 Global Summit takes place in Buenos Aires, Argentina in April and will look at destination management and sustainable jobs amongst other issues. Industry leaders from the public and private sector will discuss the theme of 'Our People, Our World, Our Future', debating how the travel and tourism
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Hotels can be water stewards with six simple steps

Green Hotelier·26 March 2018
A new report from ITP – the International Tourism Partnership – highlights the six steps hotels and hotel groups need to take to embed water stewardship throughout their property and portfolio. Released on World Water Day the Water Stewardship Report outlines the reasons why hotels need to act on water and the six simple steps they can take to ensure they’re doing everything they can to protect this vital resource.
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IHG sets new targets on water and carbon

Green Hotelier·23 March 2018
InterContinental Hotel Group – IHG – has released its latest responsible business targets for the company to 2020, as well as reporting on their progress to 2017. IHG is one of the supporters of the International Tourism Partnership - ITP’s - Goals for the hotel industry which were launched last year, aligned with the United Nations Sustainable Development Goals (SDGs) and focused on carbon, water, human rights and youth employment.

Talking Point: There's more to a balanced bathroom than feng shui

Green Hotelier·20 March 2018
For World Water Day Rick Skinker, Managing Director and Co-founder of Indoor Water Conservation describes Balanced Flow Rates and why they are important for the best sustainability, efficiency, cost control and guest satisfaction possible. Hotels are high water consumers. What with landscaping, swimming pools, water features, daily cleaning and laundry, the average occupied hotel room can glug through 1500 litres daily.
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Green tourism in Scotland saves one million tonnes of water

Green Hotelier·16 March 2018
A report from Green Tourism has revealed that sustainable tourism business in Scotland has saved 1 million tonnes of water and ¼ million tonnes of carbon over the past 20 years. The report, entitled "20 years of making a difference," addresses the positive impact Green Tourism accredited businesses have had on the environment.

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