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  • Countdown to Opportunity: The Club & Hotel Controllers Conference 2018

    Written By: Laura Resco, official event guest blogger for the HFTP Club and Hotel Controllers Conference 2018 - One of the most important jobs of a graduate student is to produce original research that furthers the existing knowledge within an industry.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

  • Controllers, Drive Your Professional Development: Attend CHCC 2018

    Club and hotel controllers: Do not miss the opportunity to get behind the wheel and take control of your own professional development. The Club and Hotel Controllers Conference (CHCC) — co-located with the world’s largest hospitality technology show HITEC® Houston at the George R.

  • Job Description Template: Club Accounting Positions

    The HFTP Americas Research Center has developed example job descriptions for club accounting positions. The process involved reviewing sample job descriptions, and compiling the information into standardized job descriptions.

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Ace Hotels Is Entering the Luxury Space With New Project

skift.com - Hotels·18 July 2018
It will certainly be interesting to see how Ace approaches both luxury and micro-hotels starting in the next few months.
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More Luxury Hotels Set Aside Ultra-Secret Suites for Their Top Guests

skift.com - Hotels·17 July 2018
Yet another reason why it might pay to book direct?
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MGM Sues Las Vegas Mass Shooting Victims to Avoid Being Sued By Them

skift.com - Hotels·17 July 2018
Last October's mass shooting in Las Vegas has had a negative impact on MGM Resorts' profits and will likely continue to do so for some time. But let's not forget that it also took the lives of 58 people and seriously injured hundreds more. This legal maneuvering by MGM is rightfully earning the company outrage in the public sphere.
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Opportunities for the 15 Ways Travelers Use Mobile: Skift Research

skift.com - Hotels·17 July 2018
If there is a common thread throughout the in-destination journey today, it's mobile. Even so, gaps exist in mobile usage between parts of the journey and the key players in each part. For those that are behind, it's urgent to play catch-up.
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Meet the Hospitality CEO Who Embraces Airbnb

skift.com - Hotels·17 July 2018
In addition to dreaming up new hotel brands, we're surprised more hotel companies aren't thinking of launching more of their own serviced residence brands - or buying up others.
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Video: How Bridgestreet is Reimagining Extended Stay for the Era of the Sharing Economy

skift.com - Hotels·16 July 2018
Demand for extended stay and alternative accommodation options is on the rise in the business travel sector. But according to Bridgestreet CEO & President Sean Worker, not all extended stay inventory is created equal.
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Grassroots Hospitality School Teaches New Generation of Hoteliers Local Diplomacy

skift.com - Hotels·16 July 2018
A hotel is only as good as its frontline staff. Saira, a grassroots hospitality program, partners with opening hotels to teach locals the craft of hospitality. The result is real service, lower turnover, a link to the community, and sustainable economic development.
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Airbnb China's New President and 3 Other Hospitality Trends This Week

skift.com - Hotels·15 July 2018
This week in hospitality, Airbnb China named a new president, plus we have videos of Airbnb and Accor execs talking strategy at Skift Forum Europe.
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Hawaii Ruling Stands That B&B Discriminated Against Same-Sex Couple

skift.com - Hotels·12 July 2018
Hopefully this will put pressure on all kinds of travel brands, from small businesses to the largest companies, to be more welcoming of all travelers.
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All The Ways U.S. Travelers Use Mobile at Destinations: New Skift Research

skift.com - Hotels·10 July 2018
From finding things to do, to making spontaneous bookings, and more, mobile has a role to play at each part of the in-destination journey. Travel brands that can add value to this mobile journey have a lot to gain.
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Motel 6 Settles Discrimination Lawsuit Over Immigration Allegations

skift.com - Hotels· 9 July 2018
Motel 6 has tentatively agreed to settle a lawsuit that alleges it discriminated against some Latino customers at two Phoenix locations by giving their whereabouts and personal information to immigration agents who later arrested at least seven guests.
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Board Rejects Chairman Candidate Backed by Elaine Wynn

skift.com - Hotels· 9 July 2018
The power struggle at Wynn Resorts continues. Changing the board is one step, but is it enough to ensure the company's future success?
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Video: Why AccorHotels CEO Wants Even More Brands

skift.com - Hotels· 9 July 2018
Whether it is acquiring brands or launching their own, hotel groups have been eager to expand their portfolios — and none more so than AccorHotels, the largest direct, unfranchised operator of hotels on the planet.
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China-Based Niccolo Hotels Is Giving Iconic Luxury Brands a Run for Their Money

skift.com - Hotels· 8 July 2018
It may not come as a surprise that the best new business hotel in Asia is located in Hong Kong — this is, after all, the birthplace of many iconic hospitality brands, from Mandarin Oriental to Peninsula to Shangri-La. But the continent’s best new business hotel is owned by none of these legendary companies.
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Canada's Hotel Owners Are Looking to Grow in the U.S. as Prices Rise at Home

skift.com - Hotels· 7 July 2018
InnVest owns one of Canada's largest hotel portfolios, including the Trump International Hotel & Tower in Toronto. As prices rise in Canada, the company is now targeting the U.S. for growth.
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Accor Combines Loyalty Programs and 3 Other Hospitality Trends This Week

skift.com - Hotels· 7 July 2018
This week in hospitality, we have stories on the triumphs and tribulations of Accor combining loyalty programs, and its related use of biometrics.
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Qatar-Owned Company Buys New York's Plaza Hotel But Legal Wrangling Continues

skift.com - Hotels· 5 July 2018
No one said buying one of the world's most iconic hotels would be easy, and the Plaza sale seems to be a masterclass in hospitality wheeling and dealing.
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SkiftX Webinar: Reimagining Extended Stay - The Bold New World of 7+ Nights

skift.com - Hotels· 5 July 2018
Interest and demand for 7+ night extended stay options for business travelers is higher than ever. Yet many companies still have concerns about the quality and safety of such properties. We’ll investigate how to solve these challenges, plus much more, in our upcoming SkiftX webinar.
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Co-Chairman of Former Hilton Shareholder HNA Dies in Fall in France

skift.com - Hotels· 4 July 2018
HNA Group Co., the once-acquisitive Chinese conglomerate that’s been selling billions of dollars in assets this year amid soaring borrowing costs, said that Co-Chairman Wang Jian died after an accident in Provence, France. He was 57. Wang, who was on a business trip, had a fall from which he couldn’t recover, HNA said in a statement on its website. Wang died Tuesday morning after falling from a 15-meter high cliff while having his photograph taken in Bonnieux, according to a police officer reached by phone from Avignon. The death isn’t being viewed as suspicious, the officer said.
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Technologies Every Hotelier Needs to Understand: Latest From Skift Research

skift.com - Hotels· 3 July 2018
The hotel industry needs to catch up with the times when it comes to technology, and we're not just talking about cloud offerings and software-as-a-service technologies. The smart hotelier of today is investing in next generation tech capabilities such as artificial intelligence, machine learning, voice capabilities, virtual reality, robotics, and more, but all with the guest experience in mind.
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AccorHotels Using Biometrics as Marketing Ploy for Loyalty Members

skift.com - Hotels· 2 July 2018
It'd be so much more interesting to see if and how this kind of biometrics data can truly inform our travel experiences.
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AccorHotels Finally Combines Fairmont, Raffles, and Swissotel Loyalty Programs With Its Own

skift.com - Hotels· 2 July 2018
It only took two years, but AccorHotels finally has merged all of the loyalty programs from Fairmont, Raffles, and Swissôtel, into its own Le Club Accor Hotels program. AccorHotels bought all three luxury hotel brands in July 2016 for $2.7 billion and since then all four loyalty programs have operated separately.
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Accor Is Buying Half of SBE Entertainment Group and 5 Other Hospitality Trends This Week

skift.com - Hotels· 1 July 2018
This week in hospitality, AccorHotels is buying half of SBE Entertainment Group for $319 Million, Oracle Hospitality appointed a new top boss, and Hotelbeds' executive chairman spoke about the role of wholesalers.
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China's HNA Looks to Sell Radisson Hotel Group to Pay Down Debt

skift.com - Hotels·29 June 2018
HNA's debt woes continue to offer some pretty attractive targets for hotel buyers. Would Accor ever consider snapping up Radisson? Or maybe Marriott isn't satisfied with just 30 brands.
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Marriott to Take Over Former Trump Hotel in Panama

skift.com - Hotels·29 June 2018
A private equity investor had bought a majority of the units in the Panama property and then fired the Trump Organization's management company and brand. Everything about the Trump brand is contested these days.
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AccorHotels Is Buying Half of SBE Entertainment Group for $319 Million

skift.com - Hotels·29 June 2018
French hospitality company AccorHotels is expanding its foothold in the U.S. by acquiring a 50 percent stake in lifestyle hotel and restaurant company, SBE Entertainment Group, owner of Morgan Hotels Group, for $319 million.

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