• Job Description Template: Club Accounting Positions

    The HFTP Americas Research Center has developed example job descriptions for club accounting positions. The process involved reviewing sample job descriptions, and compiling the information into standardized job descriptions.

  • Job Description Template: Club IT Positions

    The HFTP Americas Research Center has developed example job descriptions for club IT positions. The process involved reviewing sample job descriptions, and compiling the information into standardized job descriptions.

  • A Room for Robots in Hospitality

    Realistic uses for artificial intelligence are increasing, making way for machine-based assistance in accounting, marketing, customer service and more. This feature details current scenarios where robotics is used in the business environment, such as for accounting tasks.


Hilton Issues Debt to Buy Out Part of Stake Held by China's HNA

skift.com - Hotels·7h
Hilton Worldwide repurchased 16.5 million shares of its stock for $1.17 billion from China’s HNA Group this month, as HNA finished divesting its 26 percent stake in the company. Hilton issued $1.5 billion of debt in April, using a portion of the proceeds for the stock repurchase from HNA, which earlier this month said it would sell its Hilton stake. HNA separately sold 66 million shares of Hilton stock as a public offering.

Las Vegas Sands Sees Sales Rocket on Strength of New Macau Resorts

skift.com - Hotels·9h
Sometimes gambling is a good bet. While best known in the U.S. for its Venetian hotel in Las Vegas, Sands generates most of its revenue from casinos in Macau and Singapore — which were more profitable in the first quarter of 2018 than had been forecasted.

AccorHotels Reportedly Wants to Buy Movenpick Hotels

skift.com - Hotels·26 April 2018
It was only nearly two years ago that AccorHotels announced it had purchased luxury hotel brands Fairmont, Raffles, and Swissotel for $2.7 billion. And soon enough, AccorHotels’ luxury and upscale hotel portfolio may also include Swiss luxury brand, Mövenpick Hotels & Resorts. On Wednesday, French newspaper Le Figaro reported that the company was in negotiations to purchase Mövenpick Hotels & Resorts, which has 83 hotels across Africa, Asia, the Middle East, and Europe.

Hilton Will Let You Control TV, Lights, Temp in Your Room From Smartphone

skift.com - Hotels·25 April 2018
It’s still light years away before hotels offer voice-controlled guest rooms, but Hilton Worldwide has taken a step toward that happy future by adding a feature to its mobile app that lets your smartphone act like a remote control for key room functions. At select properties, users of the Hilton Honors app can control the TV, lighting, and temperature of their guest room. But chances are small that your next stay at a Hilton this year will encounter the Jetsons-like functionality.

Whitbread Agrees to Split Coffee Shops From Hotels

skift.com - Hotels·25 April 2018
Whitbread Plc plans to spin off the Costa coffee-shop chain, yielding to activist investors who pushed for a breakup of the company that also owns the Premier Inn hotel business. The split will be done as quickly as possible and should be completed in 24 months, the Dunstable, England-based company said Wednesday in a statement. Whitbread will continue to own Premier Inn, the company said.

Hyatt CEO Wants to Woo the Global Middle Class

skift.com - Hotels·25 April 2018
Luxury has increasingly become a flashpoint in hospitality but some hoteliers, including Hyatt CEO Mark Hoplamazian, realize that they can’t ignore the growing global middle class that includes more than three billion people. Income inequality and how the travel industry can bring the working and middle classes into the fold were both top-of-mind for travel executives and political leaders at the World Travel & Tourism Council Global Summit in Buenos Aires, Argentina last week. Hospitality executives such as Hoplamazian have brought more luxury and lifestyle brands into their portfolios in recent years, but are also considering how to reach more middle-income travelers.

U.S. Hotel Company Changes Name to Shift Toward Luxury Properties

skift.com - Hotels·24 April 2018
Hoteliers are obligated to follow the money and consumer trends, even if that means dissing the name of one medieval castle in favor of another.

Marriott Shows Strength in Loyalty But Skift Research Underscores Hospitality's Challenges

skift.com - Hotels·24 April 2018
The road to real customer loyalty is not a straightforward path. Today, there are completely contradictory data points as well as ongoing debates regarding the overall success of loyalty programs, the value they create, and their ability to drive true loyalty. Our latest research report, Perspectives on Hospitality Loyalty Programs 2018: A Challenging Road for Real Customer Loyalty, attempts to reconcile all of the differing perspectives of three key stakeholders: hotel brands, hotel owners, and consumers.

The Inside Story Behind Marriott's Moxy-Led Invasion of Manhattan

skift.com - Hotels·24 April 2018
When Mitchell Hochberg, the president of New York-based real estate company Lightstone, was trying to find the next best “affordable” hotel concept to bring to the U.S., he found himself at a bit of a dead end. He and his team were searching everywhere for a hotel that would be both economically viable for their future hotel guests, and for them as the money behind the development. Lightstone had considered going with other millennial-minded micro-hotel brands such as AccorHotels’ Mama Shelter, CitizenM Hotels, and Yotel, but none of those brands seemed to be the right fit. Hochberg thought that the company’s best bet was to do something entirely independent.

Marriott Is Making New Moves in China With Partner Alibaba

skift.com - Hotels·21 April 2018
Last year, Marriott and Alibaba announced that they’re entering a joint venture in the Chinese market that would “deliver more personal digital travel services” for Chinese travelers. In essence, the joint venture was intended to manage and improve Marriott’s digital offerings in the Chinese market with the help of Alibaba’s technology and products. This year, Marriott and Alibaba’s ambitions are coming to fruition with a range of new offerings for Chinese customers.

Skift Forum Europe Preview: Melia's COO on Achieving Global Scale

skift.com - Hotels·20 April 2018
Melia Hotels International is something of a rarity in the hospitality world, in that it is still majority owned by the founding family. In 1956, Gabriel Escarrer Juliá started the company with one hotel on the Spanish island of Majorca and he remains involved as Chairman. His son, Gabriel Escarrer Jaume, is the current chief executive. The Escarrer family has gradually turned Melia from a leisure specialist — think resorts in sunny destinations — to one with a substantial interest in corporate travel as well as meetings and events.

Scandal-tainted Wynn Resorts Adds Women to Its Board

skift.com - Hotels·19 April 2018
Wynn Resorts Ltd., the casino operator reeling from a sexual-abuse scandal tied to its former chief executive officer, named three new board members — all of them women. Dee Dee Myers, President Bill Clinton’s former spokeswoman; Betsy Atkins, a corporate-governance advocate; and Wendy Webb, former investor-relations chief at Walt Disney Co., were appointed to the Wynn Resorts board at a meeting Tuesday. The move enlarges and diversifies the board at a company that earned the lowest possible score in corporate governance last year from the advisory firm Institutional Shareholder Services Inc.

InterContinental Hotels CEO Isn't Worried About Brexit

skift.com - Hotels·19 April 2018
InterContinental Hotels Group Plc sees an “incredible” long-term market in London and the U.K., Chief Executive Officer Keith Barr said, shrugging off the uncertainty fueled by the vote to quit the European Union. “It’s only 5 percent of our business globally, but it’s where we are based and we think there is more opportunity for us to grow all of our brands in the market,” Keith Barr said in an interview with Bloomberg Television in Dubai on Thursday.

Marriott's Unified Loyalty Program Reflects Its Amazon-Like Ambitions in Travel

skift.com - Hotels·18 April 2018
As part of Marriott’s announcement on Monday that it would hybridize the Marriott Rewards, Starwood Preferred Guest, and Ritz-Carlton Rewards programs this August, the company also relaunched its Moments marketplace, which sells everything from zip-line excursions to sumo wrestling tutorials and cooking classes with master chefs.

Elaine Wynn Wants to Replace Wynn Resorts Board Members After Harassment Scandal

skift.com - Hotels·18 April 2018
Elaine Wynn is looking to reconstitute the board of Wynn Resorts Ltd., the casino company she co-founded, after a sex-harassment scandal toppled her ex-husband Steve Wynn from his job as chief executive officer. Wynn, who settled all litigation with her ex-husband this week in exchange for $25 million, said she wanted to remake the board with a majority of new members, according to a regulatory filing Tuesday.

Skift Forum Europe Preview: AccorHotels CEO on the Importance of Reaching Non-Travelers

skift.com - Hotels·18 April 2018
In the nearly five years that Sebastien Bazin has been the president and CEO of Europe’s largest hotel company, AccorHotels, he’s developed a reputation for saying what’s on his mind, as well as making bolder moves than many of his hotel peers. In 2016, when AccorHotels bought luxury private accommodations platform Onefinestay, he told Skift, “It’s foolish and irresponsible to fight against the sharing economy.”

Blackstone, Starwood and Others Eye Upscale Hotels Owner

skift.com - Hotels·17 April 2018
LaSalle Hotel Properties, the target of a $3.6 billion takeover offer from Pebblebrook Hotel Trust, has attracted interest from other potential buyers, according to people with knowledge of the matter. Blackstone Group LP, Starwood Capital Group, Brookfield Property Partners LP and publicly traded real estate investment trusts Park Hotels & Resorts Inc. and Sunstone Hotel Investors Inc. are among interested parties who have signed or are in discussions to sign nondisclosure agreements for access to due diligence, said some of the people, who asked not to be identified because the process is confidential.

How a Restored Raffles Hotel Will Target a New Generation of Luxury Travelers

skift.com - Hotels·17 April 2018
There are only a handful of hotels that have been international icons for more than a century. Raffles Singapore certainly belongs on the list. Since last February, the all-suite hotel, and birthplace of the Singapore Sling, has been undergoing a phased renovation and has been fully closed since December. It will open again later this year with new suite categories, refreshed dining concepts and a new lobby designed to be a living room for guests and neighbors alike.

Marriott Finally Reveals How It Will Combine All 3 of Its Loyalty Programs

skift.com - Hotels·16 April 2018
It’s the moment 110 million travelers have been waiting for since 2016. Today, Marriott announced how the company will formally unite all three of its hotel loyalty programs — Marriott Rewards, The Ritz-Carlton Rewards, and Starwood Preferred Guest (SPG). But instead of debuting a single new program that replaces and combines all three into one, Marriott has decided to keep all three programs as is — for now. Beginning in August, members of each program will have the seamless ability to book stays and earn or redeem points across 29 of Marriott’s 30 hotel brands, comprising more than 6,500 hotels around the world.

Chinese Billionaire Hopes to Transform Korea's Jeju Island Into Next Big Gambling Spot

skift.com - Hotels·16 April 2018
Sometimes, all you need is a private jet. Soon after property tycoon Yang Zhihui bet his fortune on luring Chinese gamblers and investors to a giant casino resort project in South Korea, his ambitions were threatened by an economic war that flared up between the two nations. Yang not only weathered the political spat over North Korea’s nuclear program, but his massive project expanded and his company announced this month it would build another casino in the Philippines.

Activist Investor Pushes for Whitbread Split

skift.com - Hotels·16 April 2018
The emergence of Elliott Advisors on Whitbread Plc’s shareholder register ratchets up the pressure on the U.K. company to consider splitting its Costa Coffee shops from its Premier Inn hotels. Whitbread shares surged as much as 8.6 percent in London, the most since September 2009 and more than when a smaller activist fund, Sachem Head, disclosed a stake in December.

A Veteran Hotel Designer on the Fallacy of Instagrammable Moments

skift.com - Hotels·16 April 2018
Pick up any recent article on hotel and restaurant interior design, and chances are you’ll likely come across the term “Instagrammable moments.” It’s a reference to creating spaces that provide the ideal backdrop for that perfect social media post. But for longtime hospitality interior designer and architect Vince Stroop, a principal at New York-based Stonehill & Taylor Architects, Instagrammable moments are a hotel design trend that needs to disappear.

Wynn's New Boston Casino Resort May Be Sold to MGM

skift.com - Hotels·13 April 2018
Wynn Resorts Ltd. Chief Executive Officer Matt Maddox said he remains committed to finishing the $2.5 billion casino the company is building in the Boston area but also wants to “maximize the value of our assets and mitigate risk.” The company’s comments, from an e-mailed statement, are the most direct yet since Bloomberg News reported last week that Wynn Resorts has discussed selling the Massachusetts project with other casino operators. MGM Resorts International is among those that have talked with the company, a person with knowledge of the matter said Thursday.

Anbang's Multiple Hotel Investments Are Likely to Be for Sale

skift.com - Hotels·13 April 2018
Investment banks are lining up to manage potential divestments by Anbang Insurance Group Co., the once-acquisitive Chinese insurer that snapped up assets around the world before being seized by the government. Officials from Anbang and the Chinese banking and insurance regulator are interviewing advisers to arrange the sale of parts of the insurer’s portfolio, people with knowledge of the matter said, asking not to be identified because the information is private. Some bankers were in Beijing earlier this month to pitch for the work, according to one of the people.

Trump's Name May Be Losing Its Luster at His Hotels

skift.com - Hotels·13 April 2018
Donald Trump’s hotel company looked set for a major expansion across the U.S. in the early months of his presidency. A top executive spoke of two dozen U.S. cities under consideration and 39 signed letters of intent. These days, the business appears stalled. Trump’s name has come off one of his luxury U.S. hotels, and the only four new Trump hotels being developed in the U.S. are clustered in three small towns in the Mississippi Delta.

Wyndham Adds Its Name to More of Its Hotel Brands

skift.com - Hotels·10 April 2018
Super 8, Days Inn, Ramada, Howard Johnson, Dolce, and Travelodge have a lot more in common than just being hotel brands. Together, the franchises represent just some of the 20 hotel brands that form Wyndham Hotel Group . Now it’ll be that much easier for consumers, including loyalty customers, to identify the connection.


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