• Write Your Way In: Become an Official HFTP Event Guest Blogger

    Would you like to join us at one of HFTP’s major events coming up this year and take advantage of its valuable education and networking opportunities — registration complimentary of HFTP®? Do you have a penchant for writing and an interest in sharing your experiences? We invite you to become a guest blogger for one of these events in 2018: the brand-new Club Summit, HITEC® Amsterdam, HITEC® Houston, or the Club Hotel & Controllers Conference.

  • Members Only: A Room for Robots in Hospitality

    Realistic uses for artificial intelligence are increasing, making way for machine-based assistance in accounting, marketing, customer service and more. This feature details current scenarios where robotics is used in the business environment, such as for accounting tasks.

commercial

AccorHotels Wants to Accelerate Its Buying Spree in 2018

skift.com - Hotels·21 February 2018
AccorHotels isn’t planning on slowing down its aggressive acquisition strategy anytime soon. The hotel company, which has broadened out into other areas within travel over the last couple of years, expects to continue its seemingly relentless dealmaking in 2018.
commercial

Rezidor Hotel Group Defends Its Performance as Profits Fall

skift.com - Hotels·21 February 2018
Nearly at the end of the Rezidor Hotel Group’s fourth quarter earnings call — after the company’s two top executives spent considerable time telling analysts the company was on the right track, and making “excellent progress” with a five-year operating plan announced early last year — one newspaper reporter expressed considerable skepticism at the presentation and the hotel chain’s prospects.
commercial

AccorHotels to Sell Stake in Property Business to Buy New Brands

skift.com - Hotels·21 February 2018
Saudi Arabia’s sovereign wealth fund is in talks to buy a 15 percent stake in Accor SA’s property business in a transaction that could value the unit at about 6.2 billion euros ($7.64 billion), according to people familiar with the matter.

Choice Hotels Sees WoodSpring Suites Deal as a Breakthrough in Extended Stay

skift.com - Hotels·20 February 2018
Choice Hotels is not wasting time trying to build on its two-month-old acquisition of WoodSpring Suites as it extracts loyalty and business traveler potential from the deal. Rockville, Maryland-based Choice Hotels wants to compete in the midscale and economy extended-stay sectors that other hotels have been concentrating on. Choice’s portfolio includes MainStay Suites,Suburban Extended Stay, and WoodSpring, which brings Choice’s extended stay property count to 350.

Hotel Owners Evaluating Brands Should Look to Marriott and Hilton

skift.com - Hotels·20 February 2018
Choosing the right brand for a property is just one decision a hotel owner must make in an increasingly complex, and ever-changing, environment. Something that makes sense for a hotel in parts of rural Minnesota might not work for South Beach, Miami, or urban Manhattan. We also recognize that the decision analysis is complicated, subject-to-error, and at times, without an absolute, concrete answer.

InterContinental Hotels Wants to Buy Luxury Brands

skift.com - Hotels·20 February 2018
InterContinental Hotels Group (IHG) is planning to buy a luxury hotel brand as part of a wider strategy to boost its presence in the segment. IHG had previously hinted at growth and is now targeting one or two deals, having already held some preliminary discussions. Rather than building a brand from scratch or buying a well-established company, CEO Keith Barr said the IHG would take a different approach.
commercial

The Poetry of Hospitality Revolves Around Anticipation and Empathy

skift.com - Hotels·19 February 2018
A few months ago, I had the opportunity to give a talk at the morning meeting at one of the world’s best hotels. It was a 30-minute talk on topics I’ve been thinking about regarding community, customer experience, and programming, and general observations from different regions. Then I got to sit through their morning standup. We covered a lot in a short time, and it was military in its precision. Participants discussed guests and their needs in detail, and intelligence flooded in from multiple staff members. They solved problems on the fly. Not only did they discuss these topics, but they quickly and efficiently acted upon them down to deduced preferences from outside sources.
commercial

Hotel and Cruise Sustainability Innovators That Should Be Household Names

skift.com - Hotels·17 February 2018
The pace of hospitality is moving fast, and brand positioning can quickly turn into something commodified. The idea of luxury moving from traditional white glove notions into something experience-driven and sustainable makes sense. We live in a visual culture, where social currency gets derived from documentation and oversharing.
commercial

Marriott CEO Details How the Company Messed Up in China

skift.com - Hotels·15 February 2018
Marriott CEO Arne Sorenson spoke about what really happened when the hotel company’s website and mobile app were suddenly shut down by Chinese authorities last month — and what the company is doing about it. Speaking to investors and analysts during Marriott’s fourth-quarter and full-year earnings call, Sorenson said, “We do not expect there to be a measurable impact to our financial results but, to be fair, that depends on our not making more mistakes in this space, which we are doing everything in our power to avoid doing.”
commercial

Hyatt Is Pursuing Its 'Asset-Lighter' Strategy With Plan to Sell More Properties

skift.com - Hotels·15 February 2018
Hyatt Hotels soon expects to sell valuable properties in Maui and San Francisco as it seeks to fulfill a commitment it made in November to sell $1.5 billion in real estate over a three-year period. The chain wants to use the proceeds to invest in new businesses and to return money to shareholders. Hyatt is shopping the Andaz Maui and Grand Hyatt San Francisco, and so far there is considerable interest, executives said Thursday on their fourth quarter earnings call. The company also seeks to sell a third hotel, the Hyatt Regency Coconut Point in Florida, but that’s part of Hyatt’s typical strategy of “recycling” assets, and not tied to the $1.5 billion plan.
commercial

Hilton's CEO Says New York's Waldorf Astoria Is Not for Sale

skift.com - Hotels·15 February 2018
Ignore all the talk — New York’s Waldorf Astoria hotel isn’t for sale, according to the chief executive officer of Hilton Worldwide Holdings Inc., which manages the property on behalf of owner Anbang Insurance Group Co. While the Chinese insurer is believed to be selling assets around the world, “at the moment, the Waldorf is not one of those,” Christopher Nassetta said on Hilton’s earnings call Wednesday. Anbang has told Hilton it is plowing ahead with plans to convert hotel rooms into high-end condos, Nassetta said, adding that the interior of the Park Avenue landmark is under “heavy demolition.”
commercial

Hilton CEO Believes Direct Booking Campaign Is Key to Improved Guest Experience

skift.com - Hotels·14 February 2018
Hilton’s investments in pushing direct bookings and loyalty memberships is working out, according to Hilton CEO Chris Nassetta. “This is something we will be talking about forever and it’s a very comprehensive approach to having deeper and more frequent engagement with customers,” Nassetta told investors and analysts during Hilton’s fourth quarter and fully year 2017 earnings call Wednesday.
commercial

Wyndham Hotel Group Is Still in Deal-Making Mode

skift.com - Hotels·14 February 2018
Don’t expect Wyndham Hotel Group to stop looking at making more deals in 2018 and beyond. After starting the year with the January announcement of a $1.95 billion acquisition of La Quinta Holdings, the company will continue to examine whatever new opportunities for more scale come along, whether through acquisitions or organic growth opportunities.
commercial

Duetto Raises $80 Million to Give Hotel Booking an E-Commerce Makeover

skift.com - Hotels·14 February 2018
Hotel revenue management remains a complex challenge for hotel brands, and a variety of software-as-a-service companies have stepped up with more user-friendly and powerful solutions. Duetto has raised $80 million in Series D financing in a round led by Warburg Pincus, bringing Duetto’s total funding to $143.2 million since its founding in 2012. Duetto has developed a suite of products on its platform offering revenue management, online marketing, merchandizing, and data-based analysis for hotel revenue managers and marketers.
commercial

New Skift Research Report: A Deep Dive Into Operating and Branding Strategies for Hotel Owners

skift.com - Hotels·13 February 2018
Today we are launching the latest report for our Skift Research subscribers, A Deep Dive Into Operating & Branding Strategies for Hotel Owners. In the report, we examine implications for hotel owners of the major brands increasingly shifting to asset light; how independents can succeed when catering to experiential-minded consumers with a focus on technology and data; and key items to think about when choosing a brand. We provide our growth expectations for soft brands and non-branded operators, changes in management and franchise contracts, and distribution, and how these changes will impact hotel owners.

Smart Hotel Guest Rooms Are Almost Here

skift.com - Hotels·13 February 2018
The era of the smart home is upon us. But how far are we from the era of the smart hotel? Technology companies and hotel brands alike are working to crack the various problems that come with bringing innovations like voice control into the hospitality environment at scale. There are many challenges, like meeting the needs of hotel owners and grappling with the limitations of consumer technology, that are still being worked out. Guest privacy, as well, looms large as an uncertain aspect of this technology revolution.

Blackstone Has Its Eye on Hotel Assets It Sold to Anbang

skift.com - Hotels·13 February 2018
Blackstone Group LP, which scored big four years ago when a company it owned sold New York’s Waldorf Astoria hotel for a record-setting price to a little-known Chinese insurer, may soon get a chance to own the iconic landmark again. The U.S. private equity firm has held initial discussions about bidding for Anbang Insurance Group Co. assets in a sale overseen by the Chinese government, people with knowledge of the matter said. The assets include the Waldorf as well as Strategic Hotels & Resorts Inc., which Blackstone sold to Anbang in 2016, said the people. Blackstone’s deliberations are at an early stage and the firm could refrain from bidding for any assets, one person said.

Carlson Rezidor Is Rebranding Itself as Radisson Hotel Group

skift.com - Hotels·12 February 2018
Carlson Rezidor Hotel Group has changed its name to Radisson Hotel Group, and that’s not the only big change the company is making this year. In addition to the name change, which is being reported here in the press for the first time, but took place in November 2017 according to a company spokesperson, the company is also embarking on a comprehensive five-year strategic plan which includes reinvestment in its five brands; a pruning of at least 10 percent of its underperforming Americas-based Radisson hotels; layoffs at Carlson; and a focus on organic growth.
commercial

South Africa Hotel Operator Plans Tapping Its Own Water Supply to Battle Drought

skift.com - Hotels· 8 February 2018
Tsogo Sun Holdings Ltd. is building a desalination plant that will help supply its Cape Town hotels with their own water, shielding guests of South Africa’s biggest hotel and casino operator from the city’s deepening water crisis. The alternative source should be in operation for properties including the five-star Westin by early March at the latest, Tsogo Chief Operating Officer Ravi Nadasen told reporters in Johannesburg on Wednesday. That’s comfortably ahead of the scheduled May 11 date for so-called Day Zero, when city authorities threaten to turn off the taps to residential suburbs.
commercial

Brexit and North Korea Tensions Are Hurting Millennium Hotels

skift.com - Hotels· 8 February 2018
Upmarket accommodation firm Millennium & Copthorne Hotels Plc (M&C) is stuck between a rock and a hard place: Brexit is driving up staffing costs in its home market while the spat between North Korea and the U.S. is hurting its Asia business. A dwindling supply of jobseekers arriving in Britain from eastern Europe is having an adverse effect on labor costs in the U.K., Interim Chief Executive Tan Kian Seng said on a call with reporters to discuss the Surrey, England-based firm’s fourth-quarter results on Thursday.
commercial

Wynn's Departure Signals an Opportunity for Women to Rise in Gaming Leadership

skift.com - Hotels· 7 February 2018
The fall of Steve Wynn is a wake-up call for the global casino industry. Gambling has traditionally gone hand-in-hand with seamier activities, and sexual politics that would be considered unacceptable in other sectors have long been tolerated.

Small Luxury Hotels CEO: Soft Brands Aren't Hurting Our Business

skift.com - Hotels· 7 February 2018
Filip Boyen is no stranger to the hospitality industry, especially the luxury space. For more than 30 years he has held various positions in luxury hospitality, including serving as the chief operating officer and senior vice president of Belmond, which was formerly known as Orient-Express. As the CEO of Small Luxury Hotels of the World, a collection of more than 500 boutique luxury properties around the world, it’s his job to help market, promote, and sell these hotels both to consumers and to the trade. Boyen took the post in July 2015 after six years at Belmond.

Steve Wynn Is Out as Wynn Resorts CEO Effective Immediately

skift.com - Hotels· 7 February 2018
Casino mogul Steve Wynn has resigned as CEO and chairman of Wynn Resorts, effective immediately. He has been replaced by current president Matt Maddox. Wynn has faced a barrage of accusations of rampant sexual harassment covering the many years he has served as CEO of the company he founded in 2002. The tipping point was a Wall Street Journal investigation, which put the stock price of Wynn Resorts into a freefall. News emerged that Wynn paid — and didn’t disclose — a $7.5 million settlement to a manicurist over sexual misconduct allegations.
commercial

Hotel CEOs Reveal Strategies for Expedia, Google and Airbnb

skift.com - Hotels· 6 February 2018
What do hospitality executives think of the current hotel distribution landscape, and the emergence of Google Hotels and Airbnb? And would they ever consider walking away entirely from a particular online travel agency partner, as Hyatt threatened to do last summer? Skift discussed these topics with several hospitality executives attending the Americas Lodging Investment Summit last month in Los Angeles, and what they had to say may or may not surprise you.
commercial

IHG CEO Believes There's More Opportunity in the Midscale Hotel Sector

skift.com - Hotels· 6 February 2018
During the 2017 Skift Global Forum in September in New York City, we heard from a host of the travel industry’s top leaders from across every sector. And after first speaking to them on stage in front of an audience of more than 1,100, we took another few minutes with them to get more insight in our backstage Skift Take Studio. In our behind-the-scenes conversation, Keith Barr, CEO of InterContinental Hotels Group, shared his thoughts about why he expects to see more hotel brand proliferation, how technology should be used to address travel friction points, and the evolving needs of business travelers.
commercial

Members-Only Soho Club Is Mulling an IPO

skift.com - Hotels· 5 February 2018
Everyone knows Groucho Marx’s old gag about refusing to belong to any club that would have him as a member. Here’s a 21st-century twist: An exclusive club that usually snubs financiers now wants their help to take it public.

Newletter

Thank you for subscribing. Your email address has been added to our mailing list.
Close
To subscribe to the Club Bytes Newsletter please enter your email address below.
An error occured, please check your input and try again.
CancelSubscribe