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  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

  • Job Description Template: Club Accounting Positions

    The HFTP Americas Research Center has developed example job descriptions for club accounting positions. The process involved reviewing sample job descriptions, and compiling the information into standardized job descriptions.

  • Job Description Template: Club IT Positions

    The HFTP Americas Research Center has developed example job descriptions for club IT positions. The process involved reviewing sample job descriptions, and compiling the information into standardized job descriptions.

Two times a charm for Glion alumni and hotel manager

Glion Blog·25 September 2018
When it came to advancing his career, Michael Perdikaris twice turned to Glion – once for his undergraduate studies in the 1980s, and again in 2011 to complete a two-year MBA. Both programs helped Michael in achieving his aspirations, and he now manages Hotel Ciputra Jakarta.

The digital human touch: how technology is bringing greater personalization to luxury hotels

Glion Blog·19 September 2018
From crowdsourced travel guides to accommodation-sharing platforms, technology has transformed hospitality — and the luxury hotel industry is no exception. High-end hospitality brands are connecting with a new generation of tech-savvy guests through artificial intelligence, voice-activated speakers, robot butlers and other gizmos and gadgets. And while some may think technology means impersonal service, these hotels are proving that tech can offer guests greater convenience, customization and personalization.

Gain vital skills with the Glion Student Ambassador Program

Glion Blog·21 August 2018
In Glion, we are very lucky to have many motivated students who are happy to go one step further and improve the global student community. Some of these exceptional students are chosen to join the Glion Ambassador Program each semester, which gives them the opportunity to improve their leadership, communication and teamwork skills. This program allows them to develop as individuals while strengthening their employability as future industry leaders. According to Cesar, one of our ambassadors, he is learning “the skills and knowledge that I will need for my future career.”

Why do we need etiquette?

Glion Blog·16 August 2018
Since Meghan Markle and Prince Harry married in May, plenty of news pieces have emerged on how the American is expected to behave now that she is a member of the British royal family. Commentators have drawn attention to royal traditions that guide what to eat (no garlic), how a female member of the royal family should dress while in public with the Queen (favouring pastels and neutral colours) and how she should sit (preferably by crossing legs at the ankles or practising the “duchess slant”).

Glion Ranked Top Hospitality Management School by Hospitality Employers

Glion Blog·13 August 2018
Over the past decade, Glion Institute of Higher Education has consistently figured among the top hospitality management school rankings and awards. This year, Glion was ranked the No.1 Hospitality School for Employer Reputation in the QS World University Rankings 2018. International employers chose Glion as their number one source for the most competent, innovative and effective graduates.
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How to combine travel with study

Glion Blog· 6 August 2018
There are times when all you want to do is pack your bags and go travel. Have you ever done this? My friend and I did this at least twice per month. We did not spend weeks planning – we decided, we packed and we went. As easy as it sounds. Throughout this one year, while studying the MBA in International Hospitality and Service Industries Management, we have visited over a dozen countries and more than 25 cities abroad (not including Swiss cities/villages).
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Hotel Victoria owner discusses exciting Glion project

Glion Blog· 2 August 2018
Hotel Victoria Glion ABP Glion's Applied Business Projects (ABPs) give our students the chance to work closely with some of the world's finest hospitality organisations. Recently, four of our students were given the task of assisting the Hotel Victoria - a traditional hotel with a great reputation that is hoping for a stronger online presence.
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Young Glion alumnus on his rise to the top

Glion Blog·30 July 2018
Swiss alumnus Daniel Solombrino had always wanted a career in hospitality. It’s, in part, due to this commitment that in a ten-year career he has risen to the role of Hotel Manager at the InterContinental Saigon. He spoke to us about his time with the hotel company so far, his studying at Glion and the rise of tourism in Vietnam.
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What are the benefits of a multicampus experience?

Glion Blog·26 July 2018
Glion Institute of Higher Education offers a truly multicultural education. Not only do you get to learn alongside students representing 96 different nationalities, you also have the chance to study in two amazing countries, Switzerland and the UK (in the capital city of London). We spoke to Glion students Aimée, Shavani and Thuy about what it’s like to study on multiple campuses.
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Glion staff profile: Paul Chappel

Glion Blog·24 July 2018
Our staff are experienced professionals with considerable hospitality expertise. They have worked for some of the world’s biggest and most prestigious hotels, restaurants, resorts and brands. Additionally, they’ve also spent time working in many different, diverse locations across the globe. Furthermore, they will also introduce you to a variety of high-profile industry contacts. Paul Chappel is one of these faculty members that we are so proud of. He is an active participant in student life, partakes in many campus activities and is much loved by our students.­­­­
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Glion students discuss successful group work

Glion Blog·20 July 2018
Recently, we have been chatting with students currently undertaking Applied Business Projects (ABPs). These projects involve our students forming teams and partnering with a local or international hospitality organisation, ready to face and solve a particular challenge within the business. Pier-Louis, Tran Hien Dat, Urangoo and Mazen have joined forces to assist Swiss-based Sporthotel Knobelboden.
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What are the benefits of a multicultural environment?

Glion Blog·18 July 2018
Glion Cultural Day One of the things that make Glion Institute of Higher Education such a highly-valued school is that it mirrors what you'll expect to find in the hospitality industry. For example, a hospitality career will see you work in many different countries with people from across the globe.
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Glion students begin exciting hotel project

Glion Blog·13 July 2018
At Glion, we ensure our students get to experience the challenges and triumphs of the hospitality industry. We provide them with opportunities to gain hands-on learning and first-hand experience. One such method is through our Applied Business Projects (ABPs), where students work closely with a leading hospitality organisation. The ABP involves our students being tasked with a certain challenge or issue the organisation is facing. This could be anything from boosting a hotel’s number of guests to creating an innovative marketing strategy for a luxury brand.
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Vice-President gives eye-opening talk on assessing luxury brands

Glion Blog·10 July 2018
Forbes Travel Guest Speaker Industry connections are a vital part of Glion education. Our students interact with and hear from leaders with considerable experience. Recently, Chris Fradin- Vice-President in Partner Sales at Forbes Travel Guide - spoke to our students about his extensive career and assessing global luxury brands. Our Student Ambassador, Marco, fills us in on Chris' enlightening talk. Global industry experience Chris visited our campus to provide valuable insight.
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What do Glion students get up to on their summer break?

Glion Blog· 5 July 2018
Glion students have lots of fun and exciting activities, societies and hobbies to enjoy while studying. However, the summer break is a great way to make the most of having more free time. Our students have many opportunities during the summer months to keep their minds active while also enjoying the sunshine.
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Glion student embraces the world of luxury on latest internship

Glion Blog· 2 July 2018
Glion Institute of Higher Education isn’t all about hotels – we also enjoy close relationships with some of the world’s leading luxury brands. One example is Swiss watchmaker Hublot, who recently gave BBA International Hospitality Business student Shihao ‘George’ Xu the chance to embark on his second internship. George tells us about this fantastic experience below.
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Glion Ranked No.1 Best Hospitality School for Employer Reputation

Glion Blog·28 June 2018
Over the past decade, Glion Institute of Higher Education has received top rankings and awards for the best hospitality management schools from a variety of academic and industry sources. This year, Glion was ranked among the five top hospitality management schools in the world according to the QS World University Rankings 2018 for Hospitality and Leisure Management and placed first in employer reputation.
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Glion and Bvlgari talk luxury retail at exclusive event

Glion Blog·22 June 2018
When someone mentions the word ‘hospitality’ to you, do you only think of hotels and restaurants? If so, there is so much more to the industry than that. While working in one of those two areas is exciting and rewarding, a hospitality degree can also see you work in events, resorts and with luxury brands. In terms of the latter, world-renowned Italian company Bvlgari often look to employ our students due to their skills, knowledge and experience with luxury brands.
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Glion students cook up exciting MasterChef competition

Glion Blog·19 June 2018
MOFs Recently, we announced that Glion would be hosting its own� international MasterChef competition. On Wednesday 6 June, the event took place at our Bulle campus, with students showing off their cultural heritage and culinary flair in front of an expert judging panel. An amazing event Our students come from all over the world, often representing multiple nationalities.
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Hotel Victoria - a hotel with amazing history and great tradition

Glion Blog·17 June 2018
When you study at Glion, you get to engage and collaborate with some of the world’s finest organisations. We do this through a variety of methods, including our Applied Business Projects (ABPs), in which our students work closely with a leading hotel, restaurant or brand on an exciting project.
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Glion students gain key insight from Amsterdam trip

Glion Blog·11 June 2018
Glion Amsterdam trip Immersive field trips and industry visits are an integral part of Glion education. Recently, Semester 7 students studying the International Hotel Development and Finance specialisation paid a visit to Amsterdam. While there, they gained key information and helpful advice from leading hospitality professionals.
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Le Bellevue hosts champagne event

Glion Blog· 8 June 2018
Le Bellevue, one of Glion Institute of Higher Education’s new state-of-the-art restaurants, recently hosted an exclusive champagne event. With our experts and industry partners in attendance, the event demonstrated the expertise of our award-winning sommeliers and chefs.
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Internship tips from Glion student and leading hotel

Glion Blog· 5 June 2018
nternships form a vital part of a Glion education. You embark on two professional internships over the course of your studies. The first one provides you with the foundations of hospitality (working in a more operational capacity), while the second internship is more administrative, managerial and provides more responsibility in a higher role.
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Glion alumni on how to be a successful hotel manager

Glion Blog·30 May 2018
Glion alumni Jean-Paul Dantil, currently General Manager of the Ritz-Carlton Bahrain, gives us valuable insight into working at a top hotel. In our Q & A session, Jean-Paul also explains how he reached the accomplished role of General Manager and gives some tips for aspiring GMs.

Why do we do internships?

Glion Blog·29 May 2018
During your time at Glion, you are quickly immersed into the real world of hospitality. This is done through hands-on learning and professional internships with some of the industry’s finest organisations. Calum, our Student Ambassador, is on hand to tell us more about the importance of internships. Shortly after completing Practical Arts courses in Semester One on the Glion campus, we then start our first internship. It usually lasts for a duration of five-to-six months and, in true Glion style, is completed worldwide in a variety of hospitality-based organizations. Glion students have various options when searching for their internship, including:
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Students embark on challenging project with Swiss hotel

Glion Blog·25 May 2018
Hotel Victoria ABP At Glion Institute of Higher Education, our students gain first-hand experience through a range of hands-on modules. One such example is the Applied Business Project (ABP), which sees students work closely with a leading hospitality organization. We spoke to Elin Persson, Ambre Cazaux, Alice Levy and Laura Chauffat, who are conducting their ABP with the four-star Hotel Victoria, situated in Glion village and part of the Relais & Chateaux hotel ... The post Students embark on challenging project with Swiss hotel appeared first on Glion Blog | Glion Institute of Higher Education.

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