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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

  • Job Description Template: Club Accounting Positions

    The HFTP Americas Research Center has developed example job descriptions for club accounting positions. The process involved reviewing sample job descriptions, and compiling the information into standardized job descriptions.

Why So Many New Hotel Brands?

Meetings Today Blog·19 March 2019
Alongside hotel companies' reporting on fourth-quarter and full-year 2018 performances came a wave of announcements about new brands, expanded footprints and new markets.

OTA & Travel Distribution Update: BookingSuite pivots; TripAdvisor expandssponsored placements; rate detection services benefitting from wholesalerabuses

Meetings Today Blog·15 March 2019
This week’s Update includes a heavy dose of TripAdvisor updates. Once the dust settles a bit on this past week’s big news – the announced acquisition of Hotel Tonight by Airbnb – we’ll update everyone on the acquisition and its anticipated effects. Is it a game changer? I don’t think so. Does the acquisition expedite the inevitable standardization of products and services across all the major online travel distribution platforms, definitely. In the meantime, enjoy this week’s Update everyone.

Live! Casino & Hotel Launches Innovative Location Platform to Improve Guest and Staff Experience

Meetings Today Blog·15 March 2019
Live! Casino and Hotel, one of the largest commercial casinos in the country, located in the Washington DC/Baltimore corridor, and DC-based Radius Networks have announced a partnership to launch innovative casino and hospitality technology to help improve the guest and staff experience.

TopHotel Tourism & Leisure Investment Conference 2019

Meetings Today Blog·13 March 2019
TopHotel Tourism & Leisure Investment Conference is a unique annual event that brings together hotel owners and managers, tourism professionals, developers and operators to discuss the future of the tourism industry.

Activist Marriott Loyalty Members Launch Campaign to Air Complaints

Meetings Today Blog·12 March 2019
The Bonvoyed campaign is certainly the most ostentatious attempt at drawing attention to Marriott's latent IT issues. If it's not careful, however, may face the same fate as United's activist website,

Hotelogix & POSist Announce Integration To Serve Enterprise-Grade Hotels Globally

Meetings Today Blog· 6 March 2019
Hotelogix, a leader in cloud-based Property Management Systems has announced the integration of its PMS with POSist, a point of sale solution provider. This partnership aims to help hoteliers with in-house restaurant management through automation, and by offering them granular insights about their FnB business through real-time reporting and detailed analytics.

Playa Hotels & Resorts' Direct Bookings Get Major Boost from Hilton's Loyalty Program, Revamped Website

Meetings Today Blog· 6 March 2019
During Playa Hotels & Resorts fourth quarter 2018 earnings conference call on March 1, Chairman and CEO Bruce Wardinski discussed how the company was maximizing revenue and lowering customer acquisition costs.

IHIF Day 1: Recession catalysts conspicuously absent

Meetings Today Blog· 4 March 2019
Uncertainty quickly is becoming the industry’s favorite word as experts analyze the economy’s current status and the headwinds to come, but one expert believes the current strong state of the industry could persist for some time. At this year’s International Hotel Investment Forum, taking place this week at the InterContinental Berlin, Thanos Papasavvas, founder/CIO of ABP Invest—a pension fund for those working in the government and education sectors—said specific macroeconomic factors that traditionally have led to recessions are conspicuously absent, but he doesn’t advise letting your guard down.

Lyft Gets Head Start on Uber With IPO Filing

Meetings Today Blog· 4 March 2019
Lyft has filed paperwork for an initial public offering, promising to take investors on a ride to a transportation “revolution” but raising doubts about its ability to make a profit. Lyft’s filing of a prospectus gives it a head start on arch-rival Uber in the ride-sharing companies’ race to go public.

Florida Sees Tourism Gain Despite Another Decline in Overseas Visitors

Meetings Today Blog·21 February 2019
Florida's tourism picture is still setting records, but the persistent drop in overseas visitors is troubling -- especially for a warm-weather destination with global appeal.

Gulf State Park hotel taps into disaster funding for sustainable development

Meetings Today Blog·20 February 2019
Sustainability is a choice, and in some cases it can be an expensive one. The Lodge at Gulf State Park, a Hilton hotel in Gulf State Park, Ala., set out to make a statement through the use of sustainable building techniques from start to finish, wrapping the hotel’s construction into a $140 million development to revitalize the region—and in doing so it spared no expense.

What a Healthy Hilton Says About the Hotel Industry Now

Meetings Today Blog·13 February 2019
As we reach (or surpass) peak cycle, it seems like everyone is a bit of a hypochondriac these days when it comes to the health of the hotel industry.

Travel Policies Should Prepare for Premium Economy Expansion

Meetings Today Blog·12 February 2019
As both scope of and demand for premium class air travel rise this year, travel buyers increasingly will need to tweak premium class travel policies to reflect the choices presented to their travelers.

Cisco Calls for Privacy to be Considered a Fundamental Human Right

Meetings Today Blog· 8 February 2019
Cisco issued a call to governments and citizens around the world to establish privacy as a fundamental human right in the digital economy. Today, connectivity and technology have become the foundation for peoples' economic, social, and cultural opportunities. With IoT, 5G, and AI promising to soon reshape how we interact with technology, Cisco is urging governments to adopt comprehensive and interoperable data protection laws to secure that right.

Yangon Airport plans to boost global network

Meetings Today Blog· 6 February 2019
Yangon International Airport (YIA) yesterday hosted a reception in appreciation for its airline partners, while looking forward to updated terminal facilities and enhanced carrier partnerships to handle the increases in passenger numbers expected following Myanmar's relaxation of entry visa requirements last October.

Final flourish secures annual profit growth for UK hotels

Meetings Today Blog· 5 February 2019
A strong finish to 2018 secured a second consecutive year of GOPPAR growth for UK’s hotels, as they sidestepped challenging economic and political conditions.

Ten Marketing Questions for Q1 2019

Meetings Today Blog·30 January 2019
Now that we are making headway into 2019, it’s time to re-evaulate the budgets you devised last quarter and see if you are indeed on the best course for the year ahead. This process can be quite rewarding if you have a clear vision of where you want to take your hotel for beyond the current fiscal cycle. The key is to plan for a gradual and continuous change, and the first step towards this is to align with your team.

Air Carriers' On-Time Percentages for 2018

Meetings Today Blog·30 January 2019
Air carriers' on-time percentages for 2018: major North American carriers month by month on-time percentages & world's 20 largest carriers on-time percentages for the full year.

You Educated Your Audience with B2B Content: What's Next?

Meetings Today Blog·29 January 2019
More times than not, when a client comes to us looking for help with their B2B content marketing strategy, we notice the strategy itself is either very new, or it exists with a lack of focus (both SEO and target audiences). After spending time with these clients to learn the business inside-out, we start identifying keywords and keyword phrases that offer an opportunity for them to increase brand awareness in the online marketing space, and indirectly improve customer acquisition as a result.

Dubai's concierges welcome Google Assistant's Interpreter Mode

Meetings Today Blog·29 January 2019
Dubai’s concierges have largely welcomed the newly introduced Google Assistant feature, ‘Interpreter Mode’, which debuted at CES 2019. The Interpreter Mode allows Google Assistant to translate languages in conversations between two people, and currently supports up to 27 languages – including Arabic, Mandarin, English, and Russian.

Five Cybersecurity Practices You Need to Implement to Keep Your Data Safe

Meetings Today Blog·29 January 2019
Cybersecurity for hospitality does not have to be complicated. There are some practices that you can implement today to keep your company’s data and customer data safe from cyber exploits.

Housekeeper Sues Marriott Subsidiaries Over Sexual Misconduct Allegations

Meetings Today Blog·28 January 2019
Marriott has been trying to deflect the concerns of female housekeepers for years now, but things are starting to heat up for the hotel brand.

Hilton CEO Nassetta expecting 2019 to be the 'best yet

Meetings Today Blog·28 January 2019
Hilton’s CEO and President, Christopher J. Nassetta, said he expects this year to be the company’s “best yet” in a sign the accommodation industry is set for a strong 2019. Speaking at the Americas Lodging Investment Summit (ALIS) in Los Angeles on Monday (Jan 28), Nassetta said the best year yet was more than just revenue and growth.

What Happened to Search Marketing in 2018?

Meetings Today Blog·24 January 2019
With 2018 just weeks behind us, it is amazing to think about all the changes we have seen in the search world from big players like Google and Bing over the past year.

Further Visibility for All-Inclusive Revenue Management

Meetings Today Blog·24 January 2019
Gone are the days in which staying at an all-inclusive resort meant cheap vacations and boring food and beverage offerings. Nowadays, all-inclusives are built to target different market segments, from adults-only to families and guests of all ages, preferences and budgets.

HVS Market Pulse: Bend, Oregon

Meetings Today Blog·23 January 2019
Bend is located approximately 100 miles southeast of Portland, Oregon, situated along the Deschutes River. The city is a top leisure destination, known for its scenic setting near the Cascade Mountain Range and its year-round recreational opportunities.


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