• Members Only: A Room for Robots in Hospitality

    Realistic uses for artificial intelligence are increasing, making way for machine-based assistance in accounting, marketing, customer service and more. This feature details current scenarios where robotics is used in the business environment, such as for accounting tasks.

  • Letter from the HFTP Global President: A New Year Equals New Possibilities

    Written By: Timothy G. Nauss, CHAE - We are officially in the year 2018. Now is the ideal time to reflect on the successes of the old year, and prepare to make this new year the best one ever. Just as we set goals for ourselves to make us healthier, happier and more successful, HFTP as an organization sets goals each year to better meet the needs of our members and the hospitality industry.

  • GDPR in Hospitality: Vendor Compliance Query Template Available to Industry

    As a professional association, Hospitality Financial and Technology Professionals (HFTP®) created a group of hospitality industry experts to develop hospitality-specific guidelines to assist with preparation for General Data Protection Regulation (GDPR) compliance.

Meet the Manager: Getting to Know Paul Spencer

Club View / a Chambers Blog·19 December 2017
Private clubs are becoming increasingly dynamic as the industry continues to adapt to a changing and complex world. In many ways, clubs that have been successful in this regard are managed by creative and innovative individuals bringing a fresh yet respectful perspective to the private club experience. In this Meet the Manager series, we’ll highlight young, up-and-coming managers who are truly forging ahead in these times of change. In this issue, we met with Paul Spencer, General Manager of Birmingham Athletic Club (BAC) in Michigan.

Perspectives from the Other Side: Seven Key Takeaways to Remember From CMAA World Conference 2017

Club View / a Chambers Blog·21 February 2017
Though every year’s CMAA World Conference is special in its own way, the 90th one in Orlando certainly didn’t disappoint! A lot of general managers spoke this year, lending many of these talks an operations-centric viewpoint that was invaluable for managers in attendance.

Perspectives From the Other SideHow To Turn CMAA World Conference Into A Mastermind Group

Club View / a Chambers Blog·12 January 2017
“No man is an island.” We’ve all heard this famous turn-of-phrase, but it’s difficult to internalize. No one has all the answers to life’s questions. Though self-reliance is certainly critical, it’s equally important to make the most out of your relationships.

5 Easy Reads for Private Club Managers

Club View / a Chambers Blog·14 July 2016
There are millions of books out there claiming to provide value, but private club managers are busy people — and there’s no way to sink your teeth into everything. Instead, it’s about reading the right things – and we’re here to help! Here are the easiest and most valuable reads out there for club managers looking to improve their performance as leaders and industry experts. Check them out. You won’t be sorry!

Perspectives From the Other Side:5 Simple Ways to Prepare for CMAA World Conference

Club View / a Chambers Blog·13 January 2016
It’s that wonderful time of year again! CMAA is holding their 89th Annual World Conference and Club Business Expo. Honestly, I can’t believe that it’s been 3 years since my own World Conference in sunny San Diego. Time really does fly! Every year, club professionals across the globe prepare to spend the week learning about new industry trends, furthering their education, networking, and more. If you’re not already excited for the World Conference, then you should be. It’s an invaluable resource for you, your staff, and your club as a whole.

More is...More

Club View / a Chambers Blog·25 February 2014
Since acquiring CCI Club Design last year, Chambers has spent the year showcasing the combined experience, expertise and perspective of Chambers and CCI through ads, articles and, finally, with a little fun for your desk. Didn’t get your own MORE IS…MORE house of cards set? Be among the first 10 to email us with a request and we’ll send you a set. Or view the whole collection on Pinterest.


Club View / a Chambers Blog· 9 November 2012
Chambers announced with great pleasure last month that it has entered a multi-year partnership with the Club Managers Association of America, signing on as a Bronze Corporate Advantage Partner, or CAP. CMAA reserves CAP opportunities for companies deeply committed to the club industry — its growth and long-term success. Chambers sought out the opportunity as a means of helping support an industry it has spent the last 65+ years helping build (often, quite literally). “Chambers brings a seasoned perspective on the future of the club industry, one we think will be very beneficial to our membership in their professional development” said Jim Singerling, CCM and President of The Club Foundation. The Foundation is CMAA’s nonprofit arm, dedicated to advancing the club management profession.

On the Road with...The Private Club Industry's Trade Publications

Club View / a Chambers Blog·24 July 2012
The private club industry’s trade publications are charged with staying on top of the trends in the industry. So on the heels of Chambers’ Club ’22 – Club of the Future survey, we asked the publishers and editors of three of the biggest industry “rags” to weigh in on what they see as the trends driving the industry.

On the Road with... Skip Avery

Club View / a Chambers Blog· 5 April 2012
We caught up with Skip just before the recent CMAA conference where he was about to officially take the reigns as incoming president of the association. Congratulations, Skip — and thank you for sharing your insights!


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