TechTarget Asks Brian Solis About Google's Meena AI Chatbot and Its Role in CX Innovation
TechTarget Asks Brian Solis About Google's Meena AI Chatbot and Its Role in CX Innovation

PR 2.0 · 13 Feb

TechTarget's Don Fluckinger rounded up industry experts to explore Google Meena's next-generation conversational AI. He always brings together a grea

Is Service Excellence the New Marketing?
Is Service Excellence the New Marketing?

Ecole hôtelière de Lausanne (EHL) · 13 Feb

The drama of television advertising... A captivating opening image followed by a series of emotive visuals. Strategically emphatic sound delivering r

&Tradition collaborates with Space Copenhagen on new accessories line

sleeper Magazine · 12 Feb

Designed by Space Copenhagen, &Tradition Collect is a new accessories line comprising cushions, throws and planters in subdued, earth-coloured tones

In Search of Hotel Excellence: The Merrion Hotel
In Search of Hotel Excellence: The Merrion Hotel

Larry Mogelonsky · 6 Feb

The Merrion Hotel in Dublin comprises four adjoined-terrace houses originally built around 1760 for wealthy Irish nobility. But nowadays you don't ha

BLLA, Stay Boutique to Gather Women in Hospitality, Travel and Boutique
BLLA, Stay Boutique to Gather Women in Hospitality, Travel and Boutique

hotelbusiness.com · 4 Feb

BLLA, Stay Boutique to Gather Women in Hospitality, Travel and Boutique - Corris Little | Hotel BusinessLOS ANGELES--BLLA and StayBoutique's Female E

In The Wake Of Hurricane Dorian, The Abaco Club Counts Its Blessing
In The Wake Of Hurricane Dorian, The Abaco Club Counts Its Blessing

Golf Content Network · 30 Jan

By Dirk van der Broek When Hurricane Dorian struck the Bahamas on Labor Day, 2019, it left death and destruction in its wake. In Marsh Harbour on Gre

FITUR: How Spanish Hotels Can Push For Further Success

Duetto Research Blog · 28 Jan

FITUR showcased the continued momentum behind the Spanish inbound and outbound tourism product with vibrant fervour at Feria de Madrid last week.

Oracle Hospitality Connect: It's All About Driving Growth and Elevating Guest Experiences

Oracle Hospitality Check-In · 24 Jan

Unearth new revenue and elevate guest experiences. They're the priorities that drive every hotelier.So, would you be intrigued if we offered to share

New Hotel Brand StayAPT Suites Targets Business Travelers
New Hotel Brand StayAPT Suites Targets Business Travelers

Business Travel News (BTN) · 24 Jan

The hospitality industry has another new hotel company, StayAPT Suites, which launched on Thursday. The independent company mainly targets business t

SCORE: GOLF Advisor Rates Revitalized Royal New Kent as No. 7 "Best of Virginia"
SCORE: GOLF Advisor Rates Revitalized Royal New Kent as No. 7 "Best of Virginia"

Golf Content Network · 17 Jan

The votes are in and golfers at Royal New Kent Golf Club are enjoying their revitalized taste of Irish golf in the heart of Virginia, following the c

Pointe Made: GOLF Advisor Taps The Pointe on OBX as No. 7 "Best of North Carolina"
Pointe Made: GOLF Advisor Taps The Pointe on OBX as No. 7 "Best of North Carolina"

Golf Content Network · 17 Jan

It seems only fitting that the locals' favorite on the Outer Banks also scored a lofty position in the newly released, GOLF Advisor Golfers' Choice r

Chris MacNeill | Senior Global Product Line Manager | PUMA Golf

Golf Content Network · 10 Jan

Chris MacNeill is the Senior Global Product Line Manager for apparel at COBRA PUMA GOLF, working for the brand since 2014. Prior to that MacNeill wor

5 reasons why you should study hospitality
5 reasons why you should study hospitality

Les Roches Webzine · 2 Jan

By Tiffany Wiputri, semester 7 BBA student Before I chose - or even knew about - this hospitality industry, my...

DOSM Checklist for 2020
DOSM Checklist for 2020

Tambourine Blog · 18 Dec

Year in and year out, we get the opportunity to help truly world-class DOSMs turbo-charge their marketing programs, and identify new ways to keep exi

SSA Spot Apartments Focus on Self-Service with OPERA Cloud

Oracle Hospitality Check-In · 17 Dec

One of the most common refrains heard in hospitality today is the importance of delivering personalized service. But sometimes, all guests want is th

Fairmont Grand Del Mar Lights Up the Night

Golf Content Network · 13 Dec

New lighting on the practice green makes for fun apres golf options- Whether it's settling their bets, improving their games, or just letting the goo

Presidents Cup Returns To Royal Melbourne
Presidents Cup Returns To Royal Melbourne

Golf Content Network · 13 Dec

The Presidents Cup returns to Royal Melbourne Golf Club in Australia from 12-15 December when some of the world's finest golfers, representing teams

How a Cloud PMS can help you win over competitors?
How a Cloud PMS can help you win over competitors?

Hotelogix Blog · 28 Nov

There is no doubt in the fact that, today, competition in hotel industry is fierce. Because of this increased competition in hospitality industry, it

Check In, Check Out Anytime You'd Like at These Hotels

skift.com - Hotels · 21 Nov

The latest perk hotels are offering guests: flexible check-in and check-out. Some charge a fee. But some are granting it for free. It's an interestin

3 Myths About Machine Learning in Health Care
3 Myths About Machine Learning in Health Care

harvardbusiness.org · 13 Nov

The technology has a lot of potential - but it isn't magic.

Lytics announces customer journey integration with Salesforce Marketing Cloud
Lytics announces customer journey integration with Salesforce Marketing Cloud

clickz.com · 31 Oct

CDP provider Lytics announced an integration with Salesforce Marketing Cloud that will get marketers a step closer to a single view of customer journ

Preparing Your Club for the Future: The Time to Start is Now
Preparing Your Club for the Future: The Time to Start is Now

Club Benchmarking · 30 Oct

Recently, we came across a 2014 article in the McKinsey Quarterly that captured our attention with its relevance. “Building a Forward-Looking Board”

Basic Service Issues in Private Clubs
Basic Service Issues in Private Clubs

Hospitality Resources International | Ideas and Information · 27 Oct

There are certain basic service issues common to most clubs. Maintain Decorum. Clubs typically develop an atmosphere that is a reflection of its memb

Marriott: Deliver choice and control and be 'super conscientious

hotelmarketing.com · 19 Sep

While a great portfolio of hotels remains a cornerstone of Marriott's offering, the group understands that in today's climate they must go further to

What 5 Years of Klook Says About the Strength of Its Asia Playbook

skift.com - Digital · 12 Sep

Since Klook's launch five years ago, big changes have occurred in the sector. TripAdvisor bought Viator, TUI-Musement, Booking-FareHarbor and, most r

Clubs Shine a Light on Redesigned Wine Rooms
Clubs Shine a Light on Redesigned Wine Rooms

Private Club Marketing · 10 Sep

ByPamela Brill Members and guests are raising a glass to how clubs are showcasing upgraded wine rooms and wine cellars as spirited new gathering spac