harvardbusiness.org · 13 Nov
The technology has a lot of potential - but it isn't magic.
clickz.com · 31 Oct
CDP provider Lytics announced an integration with Salesforce Marketing Cloud that will get marketers a step closer to a single view of customer journ
Club Benchmarking · 30 Oct
Recently, we came across a 2014 article in the McKinsey Quarterly that captured our attention with its relevance. “Building a Forward-Looking Board”
There are certain basic service issues common to most clubs. Maintain Decorum. Clubs typically develop an atmosphere that is a reflection of its memb
hotelmarketing.com · 19 Sep
While a great portfolio of hotels remains a cornerstone of Marriott's offering, the group understands that in today's climate they must go further to
skift.com - Digital · 12 Sep
Since Klook's launch five years ago, big changes have occurred in the sector. TripAdvisor bought Viator, TUI-Musement, Booking-FareHarbor and, most r
Private Club Marketing · 10 Sep
ByPamela Brill Members and guests are raising a glass to how clubs are showcasing upgraded wine rooms and wine cellars as spirited new gathering spac
skift.com - Hotels · 8 Sep
This week in hospitality, new Airbnb settlements with Boston and Miami Beach could begin to level the playing field. Then we ask meeting planners, wh
hotelmarketing.com · 1 Sep
Hoteliers are asking their revenue managers to use their magic to harness every feasible revenue stream.
hotelmanagement.com.au · 30 Aug
Indonesia's property rating organisation has graded a Hotel Indigo property in Bali as five-stars - making it the first in the brand globally to atta
Asian Hotel & Catering Times (AHCT) · 26 Aug
The use of intelligent housekeeping software is transforming the housekeeping department in many ways. Donald Gasper takes a look. Technology has fin
eHotelier.com · 22 Aug
Here are some powerful strategies using a mix of different rewards to engage different customer segments and build lasting loyalty.
hotelbusiness.com · 21 Aug
Orange Lake Country Club Inc., is changing its name to Holiday Inn Club Vacations Incorporated to align with its growing vacation ownership brand.
Golf Content Network · 19 Aug
Grew Up in Rochester NY, and attended the PGA Golf Management program at Penn State University. PGA Head Professional at Ridgewood for 17 years.
CMAA Legislative Report Blog · 19 Aug
On August 9, OSHA announced guidance for employers who may have missed the designated March reporting deadline. Clubs with 250 or more employees are
CMAA Legislative Report Blog · 19 Aug
Among the Internal Revenue Services' compliance strategies for FY2019 is a focus on tax exempt clubs and their investment income, non member income a
HFTP Connect · 14 Aug
I was recently having lunch with a club CFO. She explained to me that it was difficult to do year-over-year comparisons because each of their two gol
CMAA CEO's Perspective · 8 Aug
xx Hello CMAA Leaders, this month's CEO blog (Link) reveals several changes coming to CMAA in the next few weeks, including online communities and a
Hospitality Technology Magazine · 6 Aug
Expanded leadership team is focused on driving global growth and delivering increased revenue to hoteliers.
harvardbusiness.org · 2 Aug
Make sure to consider local context.
TrustYou brainTRUST Blog · 1 Aug
It's undeniable that direct messaging has become one of the most efficient ways of engaging with hotel guests while solving pressing inquiries and re
clickz.com · 29 Jul
Nate Skinner, VP of Marketing at Salesforce's Pardot, shares with ClickZ his perspective on what's happening in the world of B2B marketing.
Travel Tripper Blog · 25 Jul
How to Drive Direct Bookings Through Rooms and Special Offers Copy was first published on the Travel Tripper website - helping hotels win more direct
clickz.com · 19 Jul
Traditional CRMs haven't kept pace with the changing buying process. A look into how current tools are failing, and how a more personalized CRM impro
Gym Insight Blog · 18 Jul
Structure Your Offerings with Client Programming for Fitness Client programming is your menu of good things that you offer your market. In the fitnes
Golf Content Network · 16 Jul
Jason Totos is Director of Golf at Carton House in Maynooth, County Kildare, Ireland. A hospitality professional with two decades of experience earne