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  • Countdown to Opportunity: The Club & Hotel Controllers Conference 2018

    Written By: Laura Resco, official event guest blogger for the HFTP Club and Hotel Controllers Conference 2018 - One of the most important jobs of a graduate student is to produce original research that furthers the existing knowledge within an industry.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

  • Controllers, Drive Your Professional Development: Attend CHCC 2018

    Club and hotel controllers: Do not miss the opportunity to get behind the wheel and take control of your own professional development. The Club and Hotel Controllers Conference (CHCC) — co-located with the world’s largest hospitality technology show HITEC® Houston at the George R.

  • Job Description Template: Club Accounting Positions

    The HFTP Americas Research Center has developed example job descriptions for club accounting positions. The process involved reviewing sample job descriptions, and compiling the information into standardized job descriptions.


The Most Common, Most Expensive HR Mistakes

ClubPeople·19 July 2018
One of the most pressing concerns we hear from club management is Human Resource issues- known, and unknown. Often, clubs either cannot afford internal HR resources, or unable to devote the administrative time needed to address their exposed risks. Hear from our Director of HR Partnerships at CertiPay, Rachel Comella as she shares the 'Most Common, Most Expensive HR Mistakes' in this 10 Minute video trainer. See how you can avoid these same pitfalls, and defend your club against an FLSA investigation.

The One Gym Business Startup Thing You Need To Succeed

Gym Insight Blog·19 July 2018
As an enthusiastic new gym owner, you’ve probably already found a place in the market with enough potential customers to build a business. Once you commit to your particular niche in the fitness business, there’s one thing you’ll need. It’s the information about customers and sales that will take you from the initial idea to a sustainable and profitable asset.

Asbury Ocean Club Comes Ashore in New Jersey

Hospitality Design·12 July 2018
TThe Asbury Ocean Club, Surfside Resort and Residences, has made its highly anticipated debut on the shoreline of Asbury Park, New Jersey. The 17-story property joins other fixtures from the shore’s redevelopment including the Asbury hotel and the recently reopened Asbury Lanes. 2017 Platinum Circle honoree Anda Andrei spearheaded the design of the project alongside New York-based firms Handel Architects and Bonetti/Kozerski Architecture.

What the demise of Club 18-30 can teach us

Click by· 9 July 2018
It was an announcement that marked the end of an (uncommonly thirsty) era. In May, the Thomas Cook Group, a giant of the British travel industry, announced its intention “to discontinue the UK market’s Club 18-30 holiday brand after Summer 2018, as a result of the continued strategic review of our differentiated holiday offer”.

Attending to the Basics in an Organized and Disciplined Way

Hospitality Resources International | Ideas and Information· 8 July 2018
I received a phone call a couple of weeks back from an industry colleague who belongs to a private club. He said he was serving on a committee to look for ways to increase membership and revenues, while cutting costs. While I mentioned a couple of ideas, I launched into my familiar pitch that almost any club could benefit from attending to the basics of the business in an organized and disciplined way.

FMLA: What Supervisors Need to Know!

ClubPeople· 5 July 2018
Frontline responsibility for compliance with the FMLA often rests with supervisors and managers. Are your club managers and supervisors able to recognize whether an employee’s absence— including leaving early, coming in late, or not coming in at all—is covered under the FMLA provisions?

EPA Clarifies Intent to Repeal 2015 WOTUS

CMAA Legislative Report Blog· 2 July 2018
On June 29, the Environmental Protection Agency and the Department of the Army issued a supplemental notice of proposed rulemaking to the July 2017 proposed action to repeal the 2015 definition of waters of the United States (WOTUS). In this supplemental notice, the EPA and Army seek to clarify that they are proposing to permanently repeal the 2015 Rule in its entirety.

Club & Hotel Controllers Conference 2018: Count me in for 2019!

HFTP Connect·28 June 2018
The Club & Hotel Controllers Conference was my first HFTP event, and I can assure you, it will not be my last! Each person involved in it went above and beyond to make sure everything from registration onward ran smoothly. Staff members and volunteers were welcoming and helpful, and the venue was perfectly signaled so that there was no trouble finding the allocated rooms for the sessions — and believe me, given the size of the George R. Brown Convention Center, this is not an easy feat!

Florida Chapter Releases Hurricane Irma Impact Report

CMAA Legislative Report Blog·25 June 2018
Florida clubs were hit hard by extreme weather in 2017. Hurricane Irma devastated clubs throughout the Southwest and Northeast. To create a thorough and accurate documentation of the storm's impact on member managed clubs, the Florida Chapter of CMAA

Countdown to Opportunity: The Club & Hotel Controllers Conference 2018

HFTP Connect·14 June 2018
Written By: Laura Resco, official event guest blogger for the HFTP Club and Hotel Controllers Conference 2018 - One of the most important jobs of a graduate student is to produce original research that furthers the existing knowledge within an industry. Unfortunately, that is not an easy task. In the first place, one must find a topic that is not only academically interesting but also relevant to professionals. Moreover, there is always the hurdle of data availability. Finally, the result of the research should be a feasible solution to a current problem. In light of this, how can students keep up with such a dynamic industry as hospitality?

June 2018: A New Name, AMS, & More

CMAA CEO's Perspective·11 June 2018
Hello CMAA members, this month I have several newsworthy notes.

LDV Hospitality: Using Technology to Double Revenue at Gurney's Beach Clubs

SevenRooms Industry Blog · 4 June 2018
With restaurants and cocktail bars located across the country, LDV Hospitality (LDV) delivers authentic and unique guest experiences. However, as LDV continued to grow it quickly saw challenges in its reservation management and using different revenue strategies across its locations.

DHS Announces Additional H-2B Visas for FY2018

CMAA Legislative Report Blog·31 May 2018
On Friday, May 25, the Department of Homeland Security (DHS) announced the availability of 15,000 additional H-2B visas for FY2018. In the announcement, Secretary of Homeland Security Kirstjen M. Nielsen indicated that the visas would be available the following week and outlined an additional requirement for eligible petitioners, a supplemental attestation on Form ETA 9142-B-CAA-2.

Monitoring Your Club's Brand

CMAA Legislative Report Blog·31 May 2018
In addition to being CEO/COO of your club, you are the chief brand officer. You probably think a lot about the brand you are selling to existing and potential members. However, it is just as important to monitor unauthorized usage of your club’s name and brand online and within your community.

Garden & Gun Club Opens Atlanta Eatery

Hospitality Design·30 May 2018
Charleston, South Carolina-based Garden & Gun magazine has launched its first brick-and-mortar hospitality concept in the new Battery Atlanta complex.

Make Networking Part Of Your Fitness Club Value Proposition

Gym Insight Blog·25 May 2018
Fitness is a people-business; it’s about networking to make connections, whether it’s between mind and muscles, you and the best vendors, or members using your club to connect in their careers. It’s a business model that’s about helping others find success and good health.

The Tree-Hugging Concept: How it Relates to Trust and the Success of Your Club or Hotel

HFTP Connect·24 May 2018
Is it good to hug a tree? Yes! It has been proven that hugging a tree can benefit our mental and physical well-being. Since everything is about energy, can financial controllers positively influence their customers’ and stakeholders’ well-being in a similar way? Yes, they can — through their level of consciousness.

Resident Vs. Non-Resident Golf Memberships

Golf Content Network·23 May 2018
Among the benefits of being a PGA of America Golf Professional are the open relationships you develop with the club members where you’re employed. My membership was more than comfortable in sharing their opinions and views on typical club life, which I gladly accepted. Over the years, I have had many conversations with members about the dynamics of being a Residential golf member versus a Non-Residential golf member. It’s truly a mixed bag of thoughts, opinions and overall preferences. But at the end of the day, the choice will come down to you as the individual (or couple) and what best suits your lifestyle.

Ready to Build a Bright Future for Your Club?Just Say NO to DIY Capital Reserve Study

Club Benchmarking·18 May 2018
Medical advancements like joint replacement have made it remarkably easy for aging club members to rebuild their crumbling physical infrastructure with the installation of a brand-new hip, knee or shoulder.

Harassment and the #MeToo Movement in the Private Club Industry

Hospitality Labor and Employment Law Blog·16 May 2018
The recent heightened awareness to sexual harassment issues affects a wide range of industries, and has prompted employers to consider ways to get ahead of the problem. In order to reduce the risk of such complaints, private clubs may take a number of proactive steps.

3 Alternate Revenue Streams To Boost Your Fitness Business

Gym Insight Blog·15 May 2018
Developing alternate revenue streams for your new fitness club is the next stage for any ambitious gym business venture. If you hope to grow your business beyond the basics of club memberships, it is vital to have additional sources of income to achieve long-term success.

Glion alumna rises up the ranks of luxury members' club

Glion Blog·14 May 2018
Recruitment fairs are an integral part of a Glion education, where our students have the chance to network with leading organizations. This proved particularly beneficial for Laura Mellander, who landed a role with private members’ club Soho House and is now a General Manager, overseeing three restaurants at their Chicago branch. Swedish national Laura elected to study at Glion upon hearing of its great reputation. She chose to study Hospitality Management. “Apart from knowing your product, you need to know how to market it the best way,” Laura said. “I believe it is very important to know sales and marketing if you want to work in the business. That way you can constantly come up with innovative ideas and understand trends.”

Recent Trends in State and Local Wage and Hour Laws

Hospitality Labor and Employment Law Blog·14 May 2018
Our colleagues Jeffrey H. Ruzal, Adriana S. Kosovych, and Judah L. Rosenblatt, attorneys in the Employment, Labor & Workforce Management practice, co-authored an article in Club Director, titled “Recent Trends in State and Local Wage and Hour Laws.”

US Junior On Tap This Summer | Baltusrol's Long Term Agenda?

Golf Content Network·11 May 2018
Last Thursday’s media rollout for the upcoming US Junior Amateur this summer at Baltusrol Golf Club provided an interesting peak behind the curtain for the historic Garden State club. Baltusrol has been the host location for a remarkable 16 USGA Championships — counting this year’s Junior event. The club also served as host site — in ’05 and ’16 — for the PGA Championship. But the news of the day went beyond the club’s hosting of the Junior event for the first time in club history.

Controllers, Drive Your Professional Development: Attend CHCC 2018

HFTP Connect· 9 May 2018
Club and hotel controllers: Do not miss the opportunity to get behind the wheel and take control of your own professional development. The Club and Hotel Controllers Conference (CHCC) — co-located with the world’s largest hospitality technology show HITEC® Houston at the George R. Brown Convention Center — takes place next month: June 18–20, 2018.

Tim Orbon | Director of Carry the Game and Caddie Development

Golf Content Network· 8 May 2018
Awarded an Evans Scholarship in 1997, Tim Orbon attended Northern Illinois University where he studied communications. Post-graduation, Orbon spent three years working for Kemper Sports Management and seven years as a golf professional and caddie manager at Prestwick Country Club in Frankfort, Illinois. Orbon joined the Western Golf Association in 2013 as manager of caddies and scholarship development where he worked directly with clubs nationwide to start caddie programs or enhance existing ones. In addition to guiding caddies through the Evans Scholarship application process, Orbon works directly with various golf organizations to support youth caddie initiatives and was named director of Carry the Game in 2018.


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