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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • HFTP Compensation and Benefits Report: 2018 Data on Hospitality Staffing and Compensation

    The 2018 HFTP Compensation and Benefits Survey was released this summer and made available to HFTP members. This is a biannual report that was developed to provide information on salaries and benefits, and to give an ongoing profile of accounting, finance and technology professionals in the hospitality industry.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

This Year Will Be Different!

Club Managers Association of America (CMAA) Blog·15 January 2019
Maybe you took some time the last few days of last year or the first few days of this year to design what this year would be like. If you did, it is a good time to see how it is going and if you didn’t, we would encourage you to take the time to do so. Please contact us for some design tools and planning tools that we have created, along with a one-page dashboard to keep it all in front of you.

Private members' clubs find favour with conscientious Millennials

Private Club Marketing·15 January 2019
In the cavernous, smoke-filled rooms of the gentlemen’s clubs of the late 1800s, men would gather after work under the light of gleaming chandeliers, surrounded by fine oriental rugs, wine-coloured Chesterfield sofas and plush wing-back chairs. Here, they could swill whisky, play billiards and relax with like-minded aristocrats.

Time to Deliver an Unforgettable Experience

Global Golf Advisors - Insights· 9 January 2019
Today, many club members are less inclined to splurge on a new set of clubs and more likely to allocate their time and money to sharing an experience with their friends and family. Not only are experiences 'trending', the experience economy is booming. The economics are simple: people are spending more on doing stuff and ...

What Makes Members Happy

Global Golf Advisors - Insights· 7 January 2019
In a recent interview, GGA Senior Associate Martin Tzankov revealed the results of member survey findings from a sample of private clubs that are subscribed to GGA’s Strategic Intelligence platform, all based in and around the Greater Ontario region in Canada.

An Intimate Wellness Center Unveiled at Quail Lodge & Golf Club

hotelbusiness.com·Requires Registration ·12 December 2018
To help guests relax and unwind after taking part in the property’s other activities, Quail Lodge & Golf Club recently opened a new wellness center.

USFRC Eighth Edition Update Postponed Due to Upcoming Changes in Accounting Standards

Hotel F&B· 7 December 2018
This year, the Club Management Association of America (CMAA) in conjunction with HFTP hired a project manager and gathered a committee to update the seventh edition of the Uniform System of Financial Reporting for Clubs (USFRC). After a productive summer, gathering feedback from HFTP members at the Club Forum 2018 and additional committee input, the two organizations decided to delay the eighth edition due to pending changes in three key accounting standards and their potential impact on private clubs.

Club Med Owner Fosun Expects Tourism IPO to Hit Lower End of Pricing

skift.com - Travel Services· 6 December 2018
With stocks falling across the world, it might not be the best time to launch an IPO.

How AccorHotels is giving a bottom up boost to RM

Hotel Online·26 November 2018
A cultural shift at Accor, which is taking focused, cross-functional approach to revenue management at the individual property level, is a lesson for all. Tom Bacon reports.

Formby Hall details multimillion redevelopment plan

sleeper Magazine·26 October 2018
Following news of its successful planning application, Formby Hall Golf Resort & Spa has revealed details of a multimillion pound redevelopment set to include 43 new en-suite guestrooms and a further 20 as part of a conversion of the current spa and leisure building.

Passionality Group announces boutique collection Phileas Club

Hotel Management·23 October 2018
The Passionality Group unveiled the Phileas Club, a new collection of independent lodging offerings in emerging neighborhoods and destinations.

The Leading Hotels of the World Updates Leaders Club Loyalty Program

Lodging Magazine·12 October 2018
The Leading Hotels of the World has unveil its renovated Leaders Club loyalty program. The redesign was inspired by current members’ interests and amplifies relationships curated by Leading Hotels between likeminded curious travelers and independent hoteliers. The result is a more flexible Leaders Club program that recognizes and rewards members for their loyalty and provides upgraded benefits and exclusive access to the portfolio’s more than 400 independent luxury hotels worldwide.

Hitting the Moving Targets

Club & Resort Business - Management· 9 October 2018
As club membership diversifies and club activities continue to expand, club communication strategies must also widen to cover all informational outlets and preferences.

Kick-Starting a Career

Club & Resort Business - Feature Articles· 2 October 2018
Richard Brumm, CEC, Director of Culinary Operations at the Bonita Bay Club in Bonita Springs, Fla., knows the value of hands-on instruction. After all, he got his first job when he was 14 years old as a dishwasher at a bakery, and later worked under a master chef.

Bad Taste

Club & Resort Business - Feature Articles·27 September 2018
The torrent of instant and snarky responses to what was a well-intended and fairly innocent message from Trump National GC Hudson Valley, even if it was greatly exaggerated because of who the sender was, serves as another cautionary tale for online and social-media strategies.

Transformation

Club & Resort Business - Industry Commentary·26 September 2018
With discerning members expecting more from their club experience on a constant basis, it will be interesting to observe the next wave of transformation that comes about as a result of smart clubs staying on the move.

Finding the Perfect Balance at Bellerive CC

Club & Resort Business - Feature Articles·25 September 2018
After reaffirming its status as a major golf championship venue, the St. Louis, Mo. club will now return its focus to the other half of its ongoing mission: providing a family-oriented, full-service atmosphere around the big events.

Let's Talk Club Management Ep.5 - What You Missed at LLC

Club Managers Association of America (CMAA) Blog·20 September 2018
This month, Kyle and Melissa review the education and the networking at the 2018 Leadership/Legislative Conference in Washington, DC. They are joined by CEO Jeff Morgan, FASAE, CAE, who recaps his State of the Association presentation and Casey Newman, CCM, who discusses River Oaks Country Club's winning Idea Fair entry: The Holiday Wishbook.

Thinking Outside the (Clubhouse) Box with Outdoor Furnishings

Club & Resort Business - Feature Articles·20 September 2018
Outdoor furnishings are getting a makeover, as clubs dress up their al fresco dining and poolside hot spots.

Transformative Turf at Trinity Forest Golf Club

Club & Resort Business - Feature Articles·18 September 2018
A signature zoysia grass and an inspired golf and grounds staff have come together at Trinity Forest Golf Club to convert a landfill in a disadvantaged section of Dallas into a new source of civic pride—and prosperity.

Same Space, New Face: An Inside View of The Milbrook Club's New Look

Club & Resort Business - Feature Articles·13 September 2018
A sharp new look, inside and out, is helping The Milbrook Club stand out in the crowded and competitive Greenwich, Conn. market.

Private Members' Clubs Give Up Armchairs for Workspaces

Private Club Marketing·10 September 2018
Soon after the launch of London’s lavish private members’ club 12 Hay Hill, its boss Stephanos Issaias had to throw out all the sofas and chairs on one of the floors and replace them with less comfortable seating.

Fosun files IPO for Club Med on Hong Kong Stock Exchange

Hotel Management· 5 September 2018
As it prepares for an IPO, a subsidiary of Fosun International has announced plans to float its Club Med business in a bid to raise up to $700 million, three years after it won the global resorts operator for more than $1 billion in a lengthy battle with Italian investor Andrea Bonomi’s Global Resorts.

Keeping Both Engines Running with Mount Vernon Canyon Club's Ryan Wolf

Club & Resort Business - Feature Articles· 4 September 2018
The Mount Vernon Canyon Club (MVCC) in Golden, Colo., sits at 7,600 feet and overlooks the city of Denver. Opening in 1923, MVCC has had numerous improvements made to its clubhouse over the years to capitalize on the magnificent views.

Healthy Vacation Club: focusing on the wellness travel markets

eHotelier.com· 4 September 2018
Healthy Vacation Club will be transforming the tourism landscape by meeting the needs of the sustainability, organic and non-toxic focused travel markets. The travel industry in the US has been slow to adapt to the quickly growing demand for organic products, leaving those who strive to remove toxins from their lives with a few vacation options.

A Clear Choice

Club & Resort Business - Management·31 August 2018
The Country Club of Detroit is adding visual appeal to its culinary creations through eye-catching use of glassware from a historic local company.

Legacy Vacation Club in Pursuit of B Corp Certification

Hotel F&B·30 August 2018
Legacy Vacation Club is currently pursuing B Corp certification. I wrote about the company’s Sustainability and Social Responsibility Specialist earlier this year. For those of you not familiar with the program, Certified B Corporations are businesses that meet the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose.

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