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  • New Global Directors Join the 2018-2019 HFTP Board

    The HFTP 2018-2019 Global Board of Directors was installed during the association's 2018 Annual Convention and introduces new directors Toni Bau, Carson Booth, CHTP and Mark Fancourt. These extensive director profiles give insight into the distinguished professions and personal goals of HFTP's newest association leaders.

  • Members Only: 2018 HFTP Compensation and Benefits Report

    By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.

  • Primary Club Metrics

    Survey results identify which metrics are most often used to determine performance. By Agnes DeFranco, Ed.D., CHAE; Tanya Venegas, MBA, MHM, CHIA; and Amanda Belarmino

  • Job Description Template: Club Accounting Positions

    The HFTP Americas Research Center has developed example job descriptions for club accounting positions. The process involved reviewing sample job descriptions, and compiling the information into standardized job descriptions.

3 Ways to Use Google Reviews for PR & Membership

Private Club Radio·21 March 2019
Gabe discusses why Google reviews are so important to your club’s online reputation. You’ll learn why it’s so powerful and his top 3 strategies on how to use the platform. He’ll teach you how to answer negative reviews and why it’s so important to never ignore them. You’ll also learn how you can take your competition’s negative reviews and spin them in your favor. Visit privateclubagency.com to work with Gabe and his team.

Hotel digital marketing: Top 5 tips for March 2019

mycloud HOSPITALITY· 4 March 2019
This month, the latest digital innovations include Facebook allowing Page owners to participate in Groups, new video advertising opportunities through Amazon, and asymmetrical layouts making a splash in website design. From SEO to design, discover the top five things you need to know now in hotel digital marketing.

Lyft Gets Head Start on Uber With IPO Filing

Meetings Today Blog· 4 March 2019
Lyft has filed paperwork for an initial public offering, promising to take investors on a ride to a transportation “revolution” but raising doubts about its ability to make a profit. Lyft’s filing of a prospectus gives it a head start on arch-rival Uber in the ride-sharing companies’ race to go public.

Skal India inaugurates second club in Mumbai

Hotel F&B· 3 March 2019
Skal International Mumbai South was inaugurated on Friday 22nd February 2019 at the ITC Maratha hotel, Mumbai International Airport. The second club in Mumbai started with 35 members.

Boca Raton Resort & Club Offers Orangetheory Fitness Pop-Up Experience

hotelbusiness.com·Requires Registration ·27 February 2019
Are you ready to feel the burn? That’s the ultimate goal of Orangetheory Fitness (OTF), a full body, science-backed, technology-tracked, coach-inspired workout. Boca Raton Resort and Club, A Waldorf Astoria Resort, has partnered with the fitness franchise to offer a limited time, pop-up experience for guests through April.

Retail Sales Tumble in December

mycloud HOSPITALITY·14 February 2019
U.S. retail sales fell 1.2% month-over-month in December, according to the latest figures from the Commerce Department. It was the largest decline in more than nine years and warned of a sharp drop in economic activity at the end of 2018.

The Evolution Of Private Clubs

4hoteliers.com· 7 February 2019
The desire to be with and around other people is an innate human characteristic and in evolutionary terms, humans quickly worked out that strength in numbers equalled survival, and this need to seek connections and to form bonds with others has remained within us over time, even as the threats to our existence have altered and diminished.

Best Western Plus Ambassador Orange, the latest property to join the group in Australia

mycloud HOSPITALITY· 6 February 2019
Best Western® Hotels & Resorts has strengthened its offering in regional Australia with Best Western Plus Ambassador Orange in Central West NSW joining the network.

The Adventure Travel Trade Association (ATTA) becomes official Adventure Travel Partner at ITB China 2019

mycloud HOSPITALITY·28 January 2019
The Adventure Travel Trade Association (ATTA) has been confirmed as the Official Adventure Travel Partner for the upcoming ITB China, taking place from 15 – 17 May 2019 in Shanghai. For the very first time the association will join China’s B2B travel trade show with a dedicated ATTA pavilion supporting its members, international destinations and tour operators, in doing business with Chinese buyers.

Don't Delay! Hotel Visionary Award Nominations Due Jan. 25th

Hotel F&B·23 January 2019
Now is the time to submit your 2019 Hotel Visionary Award nomination! These awards, underwritten by Datatrend as part of the HT-NEXT Awards program which also includes the TechOvation awards, seek to honor hotel companies for outstanding achievement, vision and leadership in technological innovation.

This Year Will Be Different!

Club Managers Association of America (CMAA) Blog·15 January 2019
Maybe you took some time the last few days of last year or the first few days of this year to design what this year would be like. If you did, it is a good time to see how it is going and if you didn’t, we would encourage you to take the time to do so. Please contact us for some design tools and planning tools that we have created, along with a one-page dashboard to keep it all in front of you.

Private members' clubs find favour with conscientious Millennials

Private Club Marketing·15 January 2019
In the cavernous, smoke-filled rooms of the gentlemen’s clubs of the late 1800s, men would gather after work under the light of gleaming chandeliers, surrounded by fine oriental rugs, wine-coloured Chesterfield sofas and plush wing-back chairs. Here, they could swill whisky, play billiards and relax with like-minded aristocrats.

Time to Deliver an Unforgettable Experience

Global Golf Advisors - Insights· 9 January 2019
Today, many club members are less inclined to splurge on a new set of clubs and more likely to allocate their time and money to sharing an experience with their friends and family. Not only are experiences 'trending', the experience economy is booming. The economics are simple: people are spending more on doing stuff and ...

What Makes Members Happy

Global Golf Advisors - Insights· 7 January 2019
In a recent interview, GGA Senior Associate Martin Tzankov revealed the results of member survey findings from a sample of private clubs that are subscribed to GGA’s Strategic Intelligence platform, all based in and around the Greater Ontario region in Canada.

An Intimate Wellness Center Unveiled at Quail Lodge & Golf Club

hotelbusiness.com·Requires Registration ·12 December 2018
To help guests relax and unwind after taking part in the property’s other activities, Quail Lodge & Golf Club recently opened a new wellness center.

USFRC Eighth Edition Update Postponed Due to Upcoming Changes in Accounting Standards

Hotel F&B· 7 December 2018
This year, the Club Management Association of America (CMAA) in conjunction with HFTP hired a project manager and gathered a committee to update the seventh edition of the Uniform System of Financial Reporting for Clubs (USFRC). After a productive summer, gathering feedback from HFTP members at the Club Forum 2018 and additional committee input, the two organizations decided to delay the eighth edition due to pending changes in three key accounting standards and their potential impact on private clubs.

Club Med Owner Fosun Expects Tourism IPO to Hit Lower End of Pricing

skift.com - Travel Services· 6 December 2018
With stocks falling across the world, it might not be the best time to launch an IPO.

How AccorHotels is giving a bottom up boost to RM

Hotel Online·26 November 2018
A cultural shift at Accor, which is taking focused, cross-functional approach to revenue management at the individual property level, is a lesson for all. Tom Bacon reports.

Formby Hall details multimillion redevelopment plan

sleeper Magazine·26 October 2018
Following news of its successful planning application, Formby Hall Golf Resort & Spa has revealed details of a multimillion pound redevelopment set to include 43 new en-suite guestrooms and a further 20 as part of a conversion of the current spa and leisure building.

Passionality Group announces boutique collection Phileas Club

Hotel Management·23 October 2018
The Passionality Group unveiled the Phileas Club, a new collection of independent lodging offerings in emerging neighborhoods and destinations.

The Leading Hotels of the World Updates Leaders Club Loyalty Program

Lodging Magazine·12 October 2018
The Leading Hotels of the World has unveil its renovated Leaders Club loyalty program. The redesign was inspired by current members’ interests and amplifies relationships curated by Leading Hotels between likeminded curious travelers and independent hoteliers. The result is a more flexible Leaders Club program that recognizes and rewards members for their loyalty and provides upgraded benefits and exclusive access to the portfolio’s more than 400 independent luxury hotels worldwide.

Hitting the Moving Targets

Club & Resort Business - Management· 9 October 2018
As club membership diversifies and club activities continue to expand, club communication strategies must also widen to cover all informational outlets and preferences.

Kick-Starting a Career

Club & Resort Business - Feature Articles· 2 October 2018
Richard Brumm, CEC, Director of Culinary Operations at the Bonita Bay Club in Bonita Springs, Fla., knows the value of hands-on instruction. After all, he got his first job when he was 14 years old as a dishwasher at a bakery, and later worked under a master chef.

Bad Taste

Club & Resort Business - Feature Articles·27 September 2018
The torrent of instant and snarky responses to what was a well-intended and fairly innocent message from Trump National GC Hudson Valley, even if it was greatly exaggerated because of who the sender was, serves as another cautionary tale for online and social-media strategies.

Transformation

Club & Resort Business - Industry Commentary·26 September 2018
With discerning members expecting more from their club experience on a constant basis, it will be interesting to observe the next wave of transformation that comes about as a result of smart clubs staying on the move.

Finding the Perfect Balance at Bellerive CC

Club & Resort Business - Feature Articles·25 September 2018
After reaffirming its status as a major golf championship venue, the St. Louis, Mo. club will now return its focus to the other half of its ongoing mission: providing a family-oriented, full-service atmosphere around the big events.

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