Written by: BernaOfficial HFTP 2019 Annual Convention Guest Blogger Our Little Secret? We have all been there.
Loyalty programs have become par for the course across industries — from retail to airline to hospitality — popularized by their ability to create a loyal customer base. But, companies can quickly lose themselves in the number of return customers and purchases, forgetting about the costs associated with these loyalty programs.
By Tanya Venegas, MBA, MHM, CHIA. Results to the biannual survey conducted by Hospitality Financial and Technology Professionals (HFTP). Information includes data on compensation and benefits trends for finance and technology professionals in the club and lodging industries.
skift.com - Hotels · 17 Nov
This week in hospitality, IHG is taking a tougher approach with online agencies by using new technologies to gain traction for its mobile app and web
harvardbusiness.org · 13 Nov
The technology has a lot of potential - but it isn't magic.
Global Golf Advisors - Insights · 8 Nov
GENERAL MANAGER DOTHAN COUNTRY CLUB The Club: Founded in 1923 Dothan Country Club is a member-owned club in Dothan, Alabama. Dothan, located in South
Business Travel News (BTN) · 8 Nov
On Friday, Virgin Australia and Virgin Atlantic were granted authorization from the Australian Competition and Consumer Commission to cooperate on se
Hospitality Technology Magazine · 8 Nov
New BC Story Network, powered by CrowdRiff Travel Stories, enables BC tourism partners to publish content across a syndicated network of sites to hel
hotelbusiness.com · 5 Nov
RCI, part of Wyndham Destinations, recently entered into an affiliation agreement with Anantara Vacation Club, welcoming its portfolio of nine resort
Private Club Marketing · 4 Nov
The Insider Secrets for Hello World You will carry on to let it operate since you stop by this next report. Nothing might have assisted them longer.
Hospitality Technology Magazine · 4 Nov
From January 2020, all Anantara Vacation Club Elite Owners will be able to exchange their Club Points to have the benefits of both nightly and weekly
clickz.com · 31 Oct
CDP provider Lytics announced an integration with Salesforce Marketing Cloud that will get marketers a step closer to a single view of customer journ
eHotelier.com · 31 Oct
Bali's favorite beach club enhances the tropical vibe with a stunning renovation
Private Club Marketing · 30 Oct
Desert Mountain Club introduced an Iteractive Trail Guide that caters to both serious and novice hikers alike The Desert Mountain Club, a private gol
Club Benchmarking · 30 Oct
Recently, we came across a 2014 article in the McKinsey Quarterly that captured our attention with its relevance. “Building a Forward-Looking Board”
Private Club Marketing · 30 Oct
Yoga programs in many forms are taking hold in all types of club and resort properties--and proving to be one of the most flexible ways to attract, a
There are certain basic service issues common to most clubs. Maintain Decorum. Clubs typically develop an atmosphere that is a reflection of its memb
Private Club Marketing · 23 Oct
By Peter Schlesinger With miles of beachfront resorts and a slew of hotels in tony neighborhoods like Brickell and Downtown, you won't have difficult
4hoteliers.com · 23 Oct
Hotel investment highlights APac (2nd Half), Club Med enters Borneo, hotel managers should care more about their health and revenue changes suggest c
Asian Hotel & Catering Times (AHCT) · 22 Oct
Just over a decade ago, gyms were a watch-word in the hotel industry. It was a case of: 'if you build it, they will come!' So... did they? Zara Horne
Private Club Marketing · 18 Oct
In the survey, 600,000 voters provided their thoughts on nearly 10,000 hotels, resorts, and global experiences. The resorts that ultimately made the
skift.com - Destinations · 18 Oct
The future of travel metasearches in Asia is being tested. Who will be left standing and who will become roadkill?
Hospitality Times · 17 Oct
In our highly competitive and rapidly changing business environment, a company's ability to disrupt and lead rests on its talent. But the workforce -
4hoteliers.com · 8 Oct
Oakwood Premier OUE Singapore will be the first serviced apartment in the region to deliver hotel club lounge experience in the comfort of guests' ap
Hospitality Times · 7 Oct
Traveling comes with its own set of expenses, from booking flights and accommodation to dining out and making sure you have money set aside for souve
green lodging news · 7 Oct
In conjunction with International Coastal Cleanup Day, Wyndham Destinations, the world’s largest vacation ownership and exchange company, announced i
Private Club Marketing · 3 Oct
To most clubs and resorts, front of the house employees represent the fthey're the ambassadors to your property and have the potential to transform t
It's been a busy fall here at CMAA and we got this month's episode in just under the wire We were excited to sit down with Michael Wheeler, MCM, CCE,
Private Club Marketing · 27 Sep
Tips to become a storyteller media and club marketing professional to drive engagement and sales.