Escaping the Nor'easter for the Inaugural HFTP Club Summit in New Orleans

HFTP Connect·27 March 2018
When I first learned HFTP® was hosting a new event called the “Club Summit” designed specifically for those of us in the club industry, I knew it was an opportunity I could not miss. When I discovered it was being held in New Orleans, Louisiana, I was done booking my ticket before finishing the sentence. I had the chance to attend two full days of club specific education, network with club vendors, see my HFTP friends from all over the country, meet new people, and most importantly — get out of the cold!

New Private Member Clubs Take On Soho House to Redefine Hospitality - Hotels·27 March 2018
The private members club concept is not at all new, but the hospitality model is certainly undergoing a transformation of sorts. Much of that evolution first began in 1995, when Nick Jones founded Soho House for bohemian, well-to-do creatives, shunning the more typical banker types whom you’d find in more traditional clubs.

Michael Ponzio, Executive Chef Medinah CC

Private Club Radio·26 March 2018
On this episode we chat with Michael Ponzio, the executive chef at Medinah Country Club just outside of Chicago. Medinah is a historic and famous golf course, having hosted numerous major championships. Recently however, they’ve become equally famous for their culinary creativity. From tapping maple trees to building a chicken coup on site, Medinah has been leading the way in private club culinary creativity. We’ll get a first hand take from Michael about what went into some of these programs and learn more about his background in this entertaining and educational episode.

FY2018 Spending Package Impacts H-2B Visas, Proposed Tip Rules, and More

CMAA Legislative Report Blog·23 March 2018
HR 1625, the Consolidated Appropriations Act, was passed by Congress on March 22. Two specific policy provisions were included in the Act, which impact the club industry specifically: Read more... (log in required).

2018 H-2B Visa Supply Exhausted

CMAA Legislative Report Blog·23 March 2018
US Citizenship and Immigration Services (USCIS) received requests for approximately 47,000 H-2B visas for the second half of FY2018. As a result, USCIS conducted a lottery on February 28, and randomly selected enough petitions to meet the 33,000 visa cap. For all petitions which were not selected, USCIS will reject and refund all associated fees. Read more... (log in required).

Measure Your Fitness Business Potential With Total Addressable Market

Gym Insight Blog·19 March 2018
I have spent a lot of time talking about marketing on the Gym Insight Blog. As part of that effort, I’d like to mention a metric that can give you the big picture. It can be a real insight into the potential scope for expanding your gym or small fitness studio. The metric in question is the Total Addressable Market (TAM), which is the number of people who qualify as customers within reach of your business. This number indicates how much your fitness enterprise could earn if it did earn everything there is to earn, as it were.

Be Our Guest

Club & Resort Business - Design & Renovation·17 March 2018
Properties are taking hospitality a step further by putting out the welcome mat for members and guests with upscale lodging. While clubs have long offered top-notch amenities to members that cultivate a home-away-from-home feeling, some properties are truly committing to comfort by offering overnight lodging, complete with cozy bedding, Wi-Fi access, and even plush robes.

How the New Airbnb Offerings Impact the Hotel Industry and What Hotels Brands Can Do to Win in the Sharing Economy

Hotel Online·15 March 2018
Longtime hotel industry rival, Airbnb, continues to make headlines with its latest offering. In an effort to own more vacation accommodation bookings, the company, which built its business on being the anti-hotel alternative, now offers more boutique hotel listings than ever before. But, even as Airbnb adds more hotels into the mix, hotel brands are not featured. Despite this, there is a lot that hotel brands can do to stay competitive in the sharing economy.

March 2018: Conference Wrap Up and More

CMAA CEO's Perspective·14 March 2018
Hello CMAA members! CMAA World Conference in San Francisco just ended and was well attended with a 10 to 15 percent increase in members and almost double first-time attendees from three years ago with more than 280 first-timers. I have much news to share from CMAA’s World Conference, so here is your update.

Club Med to introduce 15 new resorts by 2020·12 March 2018
Club Med’s Global CEO and President, Henri Giscard d’Estaing, aims to open five new resorts per year, on average, over the next five years.

Denny Corby, The Club Entertainer

Private Club Radio·12 March 2018
Great events don’t happen by accident. In this episode we’ll chat with Denny Corby, to find out what ingredients make up the perfect event mix. You’ll find out some ways to increase member engagement and attendance as well as how to make sure everyone is talking about your event when they leave.

New Study Reveals The Truth About Millennial Golfers

Global Golf Advisors - Insights· 9 March 2018
Three-quarters of avid Millennial golfers will consider joining a private club in the future – with age 33 being the most likely age to join – but they are less minded to pay entrance fees, preferring flexible pay-for-use membership options.

Keeping the Party Going

Club & Resort Business - Design & Renovation· 6 March 2018
As part of a project to help boost its wedding business, VIP Country Club now offers 600, a flexible lounge suited for post-nuptial after-parties. Late last year, VIP Country Club in New Rochelle, N.Y., took steps toward creating a wedding venue that would stand out to betrothed couples as they comb through a seemingly endless list of possibilities.

Tips to Reduce Time and Attendance Problems

ClubPeople· 5 March 2018
It is good to allow your staff time off from work for their overall health and morale. Granting employees time off to recuperate during an illness, after an injury, or to handle affairs in their personal lives, enables them to be more focused when they return to work and able to engage in the tasks at hand. Too many absences, however, can be costly for employers and frustrating for other team members who have to pick up the slack.

Brian Friederichs, Capstone Hospitality

Private Club Radio· 5 March 2018
On this episode we chat with Brian Friederichs of Capstone Hospitality. Capstone is an industry-leading sales & staffing firm specializing in membership sales for private clubs. You’ll find out what Brian saw at clubs while playing on tour as a professional golfer. We’ll discuss why Clubs struggle to get new members, and Brian’s unique solution. In addition, Brian will share one thing clubs can do immediately to increase membership sales. Learn more at

Job Description Template: Club Accounting Positions

2 March 2018
The HFTP Americas Research Center has developed example job descriptions for club accounting positions. The process involved reviewing sample job descriptions, and compiling the information into standardized job descriptions. Use these as a template in an employment search.

Job Description Template: Club IT Positions

2 March 2018
The HFTP Americas Research Center has developed example job descriptions for club IT positions. The process involved reviewing sample job descriptions, and compiling the information into standardized job descriptions.

Are They Not Entertained?

Club & Resort Business - Industry Commentary·28 February 2018
The lists of “expert tips” I’ve found on making a facility “Millennial ready” sound a lot like what I find at just about every club I go to now. There’s been a lot of commentary lately about Millennials as they relate to the club industry, and whether or not it’s worth it to make special efforts to get them to join clubs or play more golf. Much of what’s been written, it seems to me, really ends up boiling down to generation-gap disagreements about what exactly a club is these days, or what constitutes “playing” golf.

My Last Editorial on F&B (Probably)

Club & Resort Business - Industry Commentary·27 February 2018
In the commercial foodservice arena, fear-based decisions rarely result in positive outcomes. For six months of the year, I live in Northwest Michigan, about 25 miles south of the Mackinac Bridge. It’s a beautiful area unlike any other part of the Midwest, and home to some of the best golf courses in the country, quite a few of which are annually listed in “the best courses in America that you can play.”

Associated Luxury Hotels International Is Quietly Growing Its Convention Collection

The Hotel Insider - Cheryl-Anne Sturken·26 February 2018
When earlier this month a press release popped up in my email announcing that Associated Luxury Hotels International had added yet another hotel to its Convention Collection, my curiosity was piqued. While I certainly know about ALHI, a global sales organization dedicated to the meeting and incentive marketplace with more than 250 hotel, resort, cruise ship and global DMC members worldwide, I had never heard of this particular collection of meeting properties.

Michael Wells, Carnoustie Golf Links

Private Club Radio·26 February 2018
Michael Wells, Chief Executive of Carnoustie Golf Links joins us on this episode. Carnoustie will host the Open Championship in 2018 and you’ll find out what preparations for a major championship are like. Michael just happens to be one of the world’s leading experts on tournament prep as he previously worked as the R&A’s Director of Championship Staging.

A Shiny New Model at the CC of Detroit

Club & Resort Business - Feature Articles·22 February 2018
An innovative “Summer Village” concept and sleek new amenities within its classic, Tudor Revival-style clubhouse have revved up activities and member excitement at the venerable Motor City property. The recession at the end of the last decade posed unprecedented challenges to many well-established, traditional clubs that had prospered for years based primarily on their history, reputation and the strength of the huge initiation fees they could command.

2018 Club Governance Model Executive Summary

Global Golf Advisors - Insights·22 February 2018
The Club Governance Model (Model), which was developed in 2007 and updated in 2018, is built upon accepted principles and best practices in nonprofit governance. Although this Model is directed primarily toward member-owned clubs, the principles embodied in the Model are no less applicable to clubs with a different ownership structure. The primary purpose of the Model is to optimize the most fundamental quality of a governance system – the smooth flow of authority from the club owners to the club staff and the corresponding flow of accountability from the staff back to the club owners. The Model, as shown in the flow chart below, is simply a set of principles designed to keep communications throughout the organization clear and the roles of key participants unambiguous.

Finding Maximum Utility

Club & Resort Business - Course & Grounds·20 February 2018
As they continue to be made more versatile and more durable, utility vehicles are taking on increasing importance as an indispensable part of golf course maintenance operations. It might be easy to take it for granted, but the relationship between superintendents and golf course utility vehicles should not be overlooked. Sure, their companionship and loyalty can’t compare to what’s provided by the dogs that accompany many superintendents on their regular tours around the course. But these four-wheeled vehicles have become just as important to golf course operations as superintendents’ four-legged friends.

Joe Abely & Dave Duval, Club Board Pros

Private Club Radio·16 February 2018
In this episode we’ll discuss the survey results from the 2017 Board Best Practices Survey. We’re joined by the team of Joseph Abely and David Duval from Club Board Professionals. Together with Condon O’Meara McGinty & Donnelly, CPA’s, they surveyed over 100 private clubs from around the country.

Tracking You Gym Business Alternate Revenue Streams

Gym Insight Blog·15 February 2018
Given monthly members, good retention, profitable premium products, and alternative revenue streams, how do you keep track of it all? The alternative revenue streams are those oddball types of income that can get lost in the mix if you don’t have an adequate system for recording revenue and membership status.


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