Creating a Vision

Club & Resort Business - Management·12 January 2018
The new Golf Shoppe at Boca West CC took inspiration from high-end department stores, offering lifestyle brands in a sophisticated setting. Years ago, golf shops at clubs and resorts around the country were mostly functional spaces, carrying golf clubs, shoes and a hodgepodge of assorted golf accessories. But today, the golf shop is taking on a life and personality of its own at many properties.

January 2018: Five Character Traits of Innovation Leaders

CMAA CEO's Perspective·11 January 2018
Happy New Year! I am full of hope for 2018! For me that hope starts with looking inward and self reflection. How can I start the year with the best mindset possible? How can I be a better person in 2018? I want to share from a blog that was posted in Forbes titled “Five Character Traits of Innovation Leaders.” In my opinion, the blog could have easily been titled “Five Character Traits of Successful Club Leaders.” So, what are the five traits that are important for [club] professionals as well as innovators?

A Room for Robots in Hospitality

10 January 2018
Realistic uses for artificial intelligence are increasing, making way for machine-based assistance in accounting, marketing, customer service and more. This feature details current scenarios where robotics is used in the business environment, such as for accounting tasks. Also learn ways to prepare a company and staff for AI use.

A Million Dreams

Club Managers Association of America (CMAA) Blog· 9 January 2018
It seems that during the holidays we find time to do things that we might not usually do. One of those things for me was going to a movie theater to watch a movie. Even more unusual for me was that I was going to watch a musical. We went to see “The Greatest Showman”. In this movie Hugh Jackman plays Phineas Taylor Barnum. We loved the movie for a number of reasons but it left me thinking over and over about the power of the dream.

3 Secrets To Starting Your Own Fitness Business In 2018

Gym Insight Blog· 5 January 2018
Starting your own fitness business has never been easier. That statement, of course, assumes you have the charisma and certifications to run your own shop. Or you have access to a high six-figure sum of capital to invest. I’m mostly talking to the former fitness employees, the gym professionals ready to strike out on their own. I’ve met many outstanding trainers that could manage the journey if they had to do it. If you fit that description and you’ve committed to bootstrapping your way into fitness club ownership, keep the following three things in mind.

Shaking Up the Boardroom

Club & Resort Business - Management· 4 January 2018
As the Chief Operating Officer concept continues to gain favor, private clubs are taking renewed looks at all aspects of their governance, including who should get seats at the table and just what their roles should be.

Leighton Walker and Stuart Finlay

Private Club Radio· 3 January 2018
Gabe travels to the home of golf, St. Andrews, to chat with Leighton Walker, GM of Burford Gold Club and Stuart Finlay of Wales Golf. Learn how a younger group of club leadership is driving huge change throughout the UK.

Mastering The Subscriptions Model And Avoiding The Obvious Mistakes

Gym Insight Blog· 2 January 2018
A whole new class of businesses has discovered the subscription business model. Many internet-based startups realize that monthly memberships suit them better than selling one-time up-front payment for products and services. The business model for fitness has long been club subscription memberships along with add-on features and in gym purchases. Changes in technologies and consumer preferences have helped to make automated payments over time more appealing.

Money and 'Me, Too'

Club & Resort Business - Industry Commentary·28 December 2017
Reports about GM pay and sexual-harassment settlements—even if misleading or unfair— only further highlight the need for club managers to have heightened awareness about the spotlight they’re under. A few months back, as part of noting the increased scrutiny that club managers seem to be coming under these days, I mentioned a newspaper article I’d come across where the seven-figure salaries of several GMs of prominent Florida properties had been published.

Leading the Charge at Chattanooga G&CC

Club & Resort Business - Feature Articles·28 December 2017
Adding value to dues dollars through inclusive modern amenities is paying off with an infusion of new members for the 120-year-old Tennessee club. Peppered throughout the city of Chattanooga, Tenn., are numerous historic markers, indicating the locations where some of the most important events in America’s early days occurred—from the path of the “Trail of Tears” spurred by the Indian Removal Act of 1830 to the site of the Battles for Chattanooga during the Civil War in 1863.

It's Still a Tax on Mediocre Service

Club & Resort Business - Industry Commentary·27 December 2017
Clubs today recognize that they have to be the dining designation of choice, not a member responsibility or tax. The current tax debate is a good starting point to continue the discussion sparked by my most incendiary editorials (based on reader response) over my 11 years of publishing C&RB.


Hospitality Resources International | Ideas and Information·25 December 2017
All of us who work in this business understand that club operations are both people intensive and detail intensive. It takes a lot of employees to provide the requisite levels of service in a club and every aspect of service involves countless details. These two facts make detailed, ongoing training an absolute necessity for any successful operation. Types of Training. There are a wide variety of topics that must be taught to both managers and employees to fully prepare them for their jobs.

In a League of His Own

Club & Resort Business - Course & Grounds·19 December 2017
To help Meadowlake GC keep pace in a competitive market, Michael League has taken on a dual role as Director of Operations and Golf Course Superintendent. When confronted with a challenge, Michael League is not one to back down. As a young teenager growing up in tiny Medford, Okla., League fell in love with the game of golf. But with high school approaching, he did not have a place to play. Sure, there were a few junior tournaments here and there, but the high school did not sponsor golf teams.

Meet the Manager: Getting to Know Paul Spencer

Club View / a Chambers Blog·19 December 2017
Private clubs are becoming increasingly dynamic as the industry continues to adapt to a changing and complex world. In many ways, clubs that have been successful in this regard are managed by creative and innovative individuals bringing a fresh yet respectful perspective to the private club experience. In this Meet the Manager series, we’ll highlight young, up-and-coming managers who are truly forging ahead in these times of change. In this issue, we met with Paul Spencer, General Manager of Birmingham Athletic Club (BAC) in Michigan.

On Higher Ground

Club & Resort Business - Course & Grounds·14 December 2017
Thanks to a comprehensive reconstruction and restoration project that elevated and revamped the entire golf course, The Preserve at Oak Meadows can finally enjoy calm after any storm.

Preferred Charges

Club & Resort Business - Management·13 December 2017
Since leasing a fleet of newly introduced golf cars with lithium batteries in March, River Hills CC has already seen positive results.

The Gift of You!

Club Managers Association of America (CMAA) Blog·13 December 2017
It is the time of year when a lot of people are thinking about gifts they can give to important people in their lives. Some will put great time and care into finding that perfect gift that someone you care about wants or needs. Some will send money or a gift card because that way the person will get what they really want and it reduces the risk of buying gifts that they are not thrilled with. This year in addition to choosing the strategy of gift giving that works for you, I would like to suggest that you give them the gift of you! Of course, there is the risk that you are not exactly what they were hoping for, but maybe they can see the gift differently this year.

Golf Course Living in Newport Coast

Private Club Marketing·12 December 2017
Golf enthusiasts will find Newport Coast one of the best places to find a home adjacent to world-class Pelican Hill Resort, complete with Tom Fazio golf course and beautiful pacific ocean views. Coined by some as Pebble Beach of Southern California, Newport Coast offers conditions almost... The post Golf Course Living in Newport Coast appeared first on Private Club Marketing.

Raising a Glass

Club & Resort Business - Design & Renovation·12 December 2017
Clubs are saluting their members by creating welcoming and comfortable pub and bar space-and getting enthusiastic recognition in return, in the form of more frequent and prolonged visits. The post Raising a Glass appeared first on Club & Resort Business.

Executive Search: Director of Golf Operations at Clovelly Golf Club

Global Golf Advisors - Insights·11 December 2017
The Club: One of Atlantic Canada’s premier golfing facilities and social clubs, Clovelly is known for its two exceptional 18-hole courses, The Osprey and Black Duck. Nestled in the northeast end of St. John’s, Newfoundland amidst natural surroundings, we pride ourselves on being a family friendly club with a dynamic membership that thrives on camaraderie, friendship and fun. The Clovelly experience is much more than just exceptional golf. Our members and the general public can enjoy a variety of special events – everything from wine tastings to dinner theatre – and delicious dining at our restaurant; as well as have access to our beautiful facilities for private or corporate functions.

December 2017: Our Plate for the Upcoming Year

CMAA CEO's Perspective·10 December 2017
Happy Holidays! CMAA is winding down a busy and successful 2017. I look forward to sharing more about our 2017 successes at the upcoming World Conference and in our Annual Report that will be available in early 2018. In the meantime, 2018 is just around the corner, so I want to share what is on our plate for the upcoming year:

DOL Proposal Would Change Tip Sharing Rules

CMAA Legislative Report Blog· 8 December 2017
On December 5, the Department of Labor (DOL) published a Notice of Proposed Rulemaking (NPRM) rescinding portions of its tip regulations. The proposed rule would only apply to employers who do not take a tip credit.

State Trend: Predictive Scheduling Regulations

CMAA Legislative Report Blog· 7 December 2017
States across the country are taking aim at what are commonly identified as "just-in-time," "call-in," or "on-call" scheduling. Predictive scheduling regulations have already been enacted in New York City, Seattle, WA, San Francisco, CA, and Oregon (effective July 1, 2018). Similar legislative proposals are outstanding in other states including California.

How to Keep Your Employees Safe This Winter

CMAA Legislative Report Blog· 7 December 2017
Cold weather, snow, ice, and freezing rain have already impacted many areas of the country. Despite the outside conditions, many club employees have to get their jobs done. Take time to remind your employees and supervisors about cold weather hazards. Working in cold weather can be just as dangerous as working in excessively warm weather.

Bold New Direction

Club & Resort Business - Design & Renovation· 5 December 2017
After being rebuilt “from the studs,” the ladies locker room at Hyde Park G&CC is now in such high demand, there’s a waiting list for rentals. In 2013, Hyde Park Golf & Country Club in Cincinnati, Ohio started the process of upgrading its entire property, rather than the smaller, piecemeal renovations it had been doing every few years. Staff worked to develop a long-range plan to improve a number of facilities and address a variety of concerns all at once.


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