Marriott International Launches Club Marriott in Asia-Pacific·Requires Registration - 9 October 2017
Marriott International has launched the new Club Marriott here, a dining loyalty program that integrates Club Marriott, Eat Drink & More and Star Privilege into a single paid membership program. The newly combined Club Marriott provides members with more choices and benefits whenever they dine out in their hometowns or visit one of the 250 participating hotels across 16 brands in 13 countries across the region, with more hotels joining every month.

Alison Root, Women & Golf Magazine

Private Club Radio - 9 October 2017
Alison Root is the editor of Women & Golf Magazine, the UK’s biggest selling bi-monthly women’s golf title. The publication covers everything from professional women’s golf to golf equipment and from fashion to golf travel and beyond. During the interview we discuss female golf participation in the UK and beyond
 and what changes are taking place in women’s golf. Alison provides us a clear picture of where she sees women’s participation in the sport going in the future as well as steps your club can take today to increase participation at your club.

Topping It Off

Club & Resort Business - Design & Renovation - 5 October 2017
The expanded aquatic dining areas at Birmingham Country Club feature thoughtful, practical tabletops that welcome outdoor activity into the shoulder seasons. While seeking to create an aquatic area reminiscent of resorts in South Florida, Birmingham (Mich.) Country Club (BCC) has added cabanas and soft seating around its pool over the past few seasons. But with Michigan’s much shorter warm season, the club wanted to add elements that would help the area extend into the shoulder seasons—especially the fall.

Emotional Ownership in Private Clubs

Global Golf Advisors - Insights - 4 October 2017
Warren was delighted when his fellow club members selected him to serve on the board of governors. He couldn’t wait to roll
up his sleeves and jump straight into the big issues plaguing the club: stagnant membership growth, financial uncertainty
and distrust of the board itself. Given his previous business success and background, Warren was certain that he could be a difference-maker who would put the club back in good standing with its members. Instead, Warren encountered uncooperative, unprofessional and disorganized fellow governors dedicated to the status quo . . . “Tradition” they called it.

ClubIQ Means Measuring Member Experience... and Satisfaction

BoardRoom Magazine - 4 October 2017
‘What gets measured…gives you knowledge…gets done…gets improved.’ Words like an old chestnut that are an oft-repeated idea or considered conventional wisdom. But, with BoardRoom magazine’s ClubIQ, there’s more than a grain of truth to this old chestnut. ClubIQ, another innovation from BoardRoom’s Distinguished Clubs, holds oodles of promise in helping private clubs deliver on their member experience.

Breaking News

Club & Resort Business - Management - 29 September 2017
Digital newsletters allow clubs to disseminate information with greater speed and ease than ever before, all at a minimal expense. The challenge is getting members to actually read it.

More Than Ready For Its Close-Up

Club & Resort Business - Feature Articles - 28 September 2017
Hosting its first major with this year’s PGA Championship came after years of careful preparation at Quail Hollow Club—and marked the next step towards bigger things to come. Much of the coverage in the days leading up to last month’s PGA Championship focused on how the host site, Quail Hollow Club in Charlotte, N.C., would be under a much brighter and hotter spotlight than ever before.

Many Sides

Club & Resort Business - Industry Commentary - 27 September 2017
Emphasizing the value of recognizing and considering “many sides” should be an important aspect of staff training and development. Donald Trump certainly deserved all the grief he got for the clumsy way he tried to articulate his point about “many sides” bearing some responsibility for how the tragic recent events in Charlottesville, Va., unfolded.

Market Focus: Golf is the Long Game for Affluent Brands

Private Club Marketing - 27 September 2017
You may not first think of golfers as those who seek out luxury and quality goods—in fact, if you’re not a golfer yourself, you probably picture them only as retired old men wearing a pair of cheap docker shorts with some old polo shirt from some golf trip they took a lifetime ago. But if that’s your mental image of golfers, you’re missing out on a great market with dollars to spend.

Thoughts for the Young... and the Formerly Young

Club Managers Association of America (CMAA) Blog - 26 September 2017
I get the opportunity to coach extraordinary people. I get to coach people at various stages of their careers and their lives. Recently I have been thinking a lot about the ones that are in their late teens and early twenties. I hear so many people talking about how this group is so different, difficult, entitled, and inferior in some measure. I am not sure if the ones who seek coaching are vastly different from the rest, or if maybe I am not looking for evidence that those stereotypes are true, but I truly love working with these young people. In many ways I wish people in their fifties and sixties would have the chance to sit and listen to these young people with an open mind.

On My Mind

Club & Resort Business - Industry Commentary - 26 September 2017
It is becoming more obvious that the successful club of the future will be a community gathering place that might also happen to have a great golf course. It is late August as I pen this month’s column and the lazy, hazy days of summer are just about over. Fall brings what is arguably the best time of year for golf and other outdoor activities, so all of us will make the transition from one busy season to the next.

Accounting for Loss

Club & Resort Business - Management - 21 September 2017
Bogey Hills CC is on a fast track to recovery from a devastating clubhouse fire. Along the way, its owners have learned valuable lessons about sound insurance practices that every club should follow. Shortly before midnight on February 16 of this year, fire companies from St. Charles, Mo., and surrounding communities responded to reports that the three-story, wooden clubhouse of Bogey Hills Country Club was fully engulfed in flames.

Covering All Bases

Club & Resort Business - Management - 20 September 2017
After its experience with other buying groups fell short, Army Navy Country Club found a new partner that has helped it realize widespread savings during a period of significant growth.

Golf Equipment Industry Paradox, Part III

Global Golf Advisors - Insights - 19 September 2017
Portland, Oregon is the Silicon Valley of the global sports footwear and apparel industry. Portland’s flagship brands stimulated the development of a powerful infrastructure of lawyers, venture capitalists, supply chain managers, designers, ad agencies and other experts able to create and protect intellectual property.

Executive Search: CEO at Bigwin Island Golf Club

Global Golf Advisors - Insights - 18 September 2017
The Opportunity: To live, work and play in Muskoka, one of the most popular summer vacation and recreation communities in Canada. To enjoy an exceptional lifestyle, by taking advantage of the benefits of living in a small community, while being part of a world class Waterfront Golf Course Facility. Our Mission: To provide members, property owners and guests with an exceptional Private Golf Club experience by offering superior family-oriented programs and services, suitable for all ages.

Executive Search: COO at Marine Drive Golf Club

Global Golf Advisors - Insights - 15 September 2017
Our Mission: Marine Drive is a progressive private golf club that delivers an outstanding experience in all areas and boasts a proud and passionate membership who enjoy an inclusive social atmosphere that promotes friendships for life. Our Vision: A competitive, healthy, and inclusive golf club where all members and staff take pride in contributing to an outstanding Marine Drive experience.

Lay of the Land

Club & Resort Business - Course & Grounds - 14 September 2017
Stoatin Brae, a new golf course with a Scottish influence at a southwestern Michigan resort, was built on a prime piece of property with sustainability and turf maintenance in mind. Sometimes it’s best to just take what nature gives you. That’s what Gull Lake View Golf Club & Resort in Augusta, Mich., did with the newest of its six golf courses, Stoatin Brae, which opened in May. Instead of enlisting architects to design a golf course and then try to make it fit the land, the Gull Lake View team hired Renaissance Golf Design to do the polar opposite.

Toni Shibayama

Private Club Radio - 10 September 2017
Our featured guest is Chief Risk Officer of ISU S&K Insurance, Toni Shibayama. Toni has an interesting approach to insurance. Her advice is “Don’t Use It”. You’ll want to make sure and find out what she means by that.

Comfort Zones

Club & Resort Business - Design & Renovation - 5 September 2017
Updating interior furnishings is the icing on the cake for extensive renovations and redesigns at club and resort properties. Take a seat and lend an ear: Creating a comfortable space that is conducive to socializing and extended visits has become a must for any club or resort property. While newly expanded facilities are important for creating positive, lasting impressions, cozy seating and eye-catching décor often dominate members’ first introductions to the club. As a result, finding the right places to display distinctive indoor furnishings now ranks high on managers’ to-do lists.

Get Prepared for your 2018 Budget Cycle

Global Golf Advisors - Insights - 1 September 2017
Autumn is with us and indications are that as club leaders prepare to go into their annual budgeting cycle, most European economies are witnessing steady improvement and positive forecasts. Goldman Sachs describe the outlook for continental Europe’s economy as “cautiously optimistic” as the housing economy continues to recover in most markets, credit is loosening, unemployment is improving, and in particular, consumer confidence is building.

Medinah CC's Surprising New Moves

Club & Resort Business - Feature Articles - 31 August 2017
As it continues to enhance its status as a golf mecca, the suburban Chicago property has also stepped up its game to provide a full range of year-round, family-oriented attractions. From when it was first established by a group of Shriners in 1924, Medinah (Ill.) Country Club, in suburban Chicago, has always been associated first and foremost with golf, and with good reason. Through the years the club’s three 18-hole golf courses have been connected with prestigious designers including Tom Bendelow, Rees Jones and Tom Doak, and its Course #3 has hosted three U.S. Opens, two PGA Championships, a U.S. Senior Open and the 2012 Ryder Cup, with the 2019 BMW Championship to come.

A Slow Death

Club & Resort Business - Industry Commentary - 30 August 2017
This was a golden opportunity to encourage young golfers and say to the older golfers, 'There is a place for your game as you age.' This is the way the world ends Not with a bang but a whimper. - T.S. Eliot, 'The Hollow Men' In the August 2015 issue of C&RB, I shared what The post A Slow Death appeared first on Club & Resort Business.

Gone Haywire

Global Golf Advisors - Insights - 30 August 2017
They call it a “haywire outfit” when something is thrown together at the last minute, without planning and using whatever materials are available. The term comes from the days when farmers and cattlemen used the soft malleable wire they found lying around to bale hay.

The Shape of Things to Come?

Club & Resort Business - Industry Commentary - 29 August 2017
One club announced that for the second straight year it would forego hiring a GM to save $200,000, and instead continue to rely on ‘a couple of members of the Board to be the figureheads.’ We’ve received a lot of “atta-boys” for the recent columns where we spoke out against the cases of General Managers being unceremoniously dismissed from their duties by club Boards or ownerships that didn’t properly recognize or appreciate their value, and felt they could find a way to have the job done much more cheaply.

Crow Valley Golf Club Rallies for the Cure

Private Club Marketing - 24 August 2017
Today, on August 24, starting at 8:00 AM, the ladies of Crow Valley Golf Club will be joining together to help win the fight against breast cancer. One of our members says, “so many people in the Quad Cities are affected by the disease; it’s a privilege to be a part of the solution.”

Seats for All Seasons

Club & Resort Business - Management - 22 August 2017
Woodmont CC has enhanced its members’ experience with a suite of comfortable and durable solid teak outdoor furniture products. Durability, comfort and pleasing aesthetics are the trifecta of good outdoor furniture. At Woodmont Country Club in Rockville, Md., a suite of solid teak products hits the target in all three areas.


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