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Clubs in a Full-Employment Economy

Club & Resort Business - Industry Commentary·15 August 2018
First, the good news. The booming economy means that the demographic that would join a club will have more disposable income, and membership may actually grow. Every economic indicator says it will.

Pay Attention

Club & Resort Business - Industry Commentary·15 August 2018
When online publications go fishing with “click bait” (which helps them reel in readers, and thus advertising), they’re no different than the old anglers you see with lines hanging off a bridge—when they find something that works, they keep using it.

Farmington CC's Formula for Ever-Forward Thinking

Club & Resort Business - Feature Articles·15 August 2018
The management and operations team at the Charlottesville, Va. property has found innovative ways to keep an eye to the future while preserving their club’s unique ties to history.

Fine Lines

Club & Resort Business - Feature Articles·14 August 2018
Expanded and redesigned kitchens are cooking up good business, as clubs increase their F&B margins while bringing new efficiencies to their food-preparation processes.

Nikki Beach to Diversify Beyond Club-Style Resorts Into Wellness - Hotels·13 August 2018
But don't worry: The clubs aren't going anywhere.

Dr Matthew Samel, J&W University

Private Club Radio·13 August 2018
After spending time at 15 different private clubs during a faculty internship, Dr. Matthew Samel of Johnson & Wales joins us to discuss the lessons he learned. There are 6 key takeaways that Dr. Samel shares with us on the topics of Governance, Technology, Member Services, Food & Beverage, Employment & Multigenerational Activities.

A Course of Action

Club & Resort Business - Feature Articles· 9 August 2018
Golf course superintendents can rely on their experience and expertise, coupled with the know-how of others in the industry, to lead successful implementation of renovation and restoration projects.

Brian Schulman, LinkedIn Video Expert

Private Club Radio· 9 August 2018
In this trend-spotting episode, you’ll learn why LinkedIn Video should be on your radar as a membership development tool. Brian Schulman is the founding member and board advisor for Genuine Hero. He’s a LinkedIn expert and shares with us the secrets behind LinkedIn Video.

Dianne Allen, Founder Visions Applied

Private Club Radio· 9 August 2018
Dianne Allen is the founder of Visions Applied. She helps gifted and talented leaders to better learn to focus their attention and energy in a world that is increasingly full of distractions. She shares her best tips and advice with us on this episode.

Ana Aluisy, Stress & Relationship Expert

Private Club Radio· 9 August 2018
If you recognize the last name, it’s because Ana Aluisy is our show host’s wife. She’s a relationship expert and a mental health counselor. Ana shares a number of ways that club managers and staff can recognize stress and deal with it.

Chris Krimitsos, Founder of TBBO

Private Club Radio· 9 August 2018
Chris Krimitsos is a membership expert. He’s built both local and international organizations outside of the private club industry. In this interview, we’ll pick his brain to find out the most important lessons he’s learned in the area of membership development and membership nurturing. We’ll also learn what mistakes Chris made and how you can avoid those pitfalls.

Mike Orloff, Golf Industry Central

Private Club Radio· 9 August 2018
Mike Orloff of Golf Industry joins us to discuss the state of the golf and country club industry down under. Learn what Australia and New Zealand are doing differently and what opportunities and challenges face clubs in the region. You’ll also learn about Mike’s migration from the United States to Australia.

Handier Than Ever

Club & Resort Business - Feature Articles· 7 August 2018
After seeing how members of St. Clair Country Club in Upper St. Clair, Pa., liked to grab trail-mix bars to get a boost of energy on the golf course, Executive Chef Shawn Culp felt that he could make a more nutritious and better-tasting bar to help curb their hunger pangs.

Taking It to the Street

Club & Resort Business - Feature Articles· 7 August 2018
In June, The Union League Club of Chicago opened its new first-floor lounge, which was quickly dubbed “ONE” by members, as in “Meet me on One.” The opening of the lounge, designed to appeal to the concept of providing a “third place” for members outside of home and work, marked the completion of the fourth major renovation project at the 139-year-old institution since 2014.

One Direction

Club & Resort Business - Management· 1 August 2018
As you might expect, while Joe Krenn, CCM, CCE, was touring the clubhouse and property of Farmington Country Club (FCC) in Charlottesville, Va. in 2012, to decide if he wanted to make his next career move there and become its Chief Operating Officer/General Manager, numbers were running through his head.

Two Thousand Close Friends

Club & Resort Business - Feature Articles·31 July 2018
Any large undertaking needs a blueprint for success, and the folks at Carmel Country Club in Charlotte, N.C., have put together a master plan for one they now plan to hold each year.

Mammoth Success

Club & Resort Business - Industry Commentary·25 July 2018
Mike Keiser and his family members are playing an increasingly influential role in the game of golf. And keeping their glass more than half-full in the process.

Let's Talk Club Management Episode 3: Governance Confidential, Part 2

Club Managers Association of America (CMAA) Blog·19 July 2018
This month, we have a super sized episode for you as we continue the conversation around club governance with two more interviews.

Check Out the Hilton Oak Brook Hills Resort's Executive Lounge

Lodging Magazine·12 July 2018
During the mid-20th century golden age of leisure, the town of Oak Brook Hills, Ill., was a polo club for elite Chicago travelers looking to escape for a weekend. Affluent Chicagoans would visit the club not only for its tennis, golf, and polo, but also for its live entertainment and proximity to the center of the growing automobile industry. As Oak Brook Hills developed into a Chicago suburb, the Hilton Oak Brook Hills Resort underwent many changes, including a $20 million renovation.

The Thinking Man's (and Woman's) GM

Club & Resort Business - Management·12 July 2018
All club managers sign up for the job knowing that the constituency they serve will be made up of extremely bright and successful people.

As Fate Would Have It

Club & Resort Business - Feature Articles·11 July 2018
Major sporting events are big business for hotels—just ask the Minneapolis hoteliers who were swamped during the Super Bowl earlier this year. Trying to go about “business as usual” when a major sporting event is in town—or, in some cases, at your hotel—is next to impossible. Hoteliers have to find a perfect balance between accommodating guests who are there for the event, guests who aren’t, and, sometimes, the event itself.

AccorHotels Unites FRHI Loyalty Platforms Under Le Club AccorHotels

Business Travel News (BTN)· 9 July 2018
AccorHotels is bringing members of legacy FRHI loyalty platforms into its Le Club AccorHotels program for the first time since Accor closed its acquisition of the Fairmont parent company in July 2016.

It is Time to Take Care of Yourself!

Club Managers Association of America (CMAA) Blog· 9 July 2018
In the movie Planes, Trains, and Automobiles, John Candy gets turned around and enters on to the exit of the highway. He is driving down the Interstate on the wrong side. Steve Martin wakes up to the sound of people driving parallel to them on the other side of highway honking their horn. He is curious as to why and he rolls down the window. The people in the car are shouting “You are going the wrong way!” Steve Martin’s character passed this information on to John Candy’s character and he replies “How would they know where we are going?” The groggy Steve Martin says “Yeah, how would they know where we are going?”

Millennium & Copthorne Hotels Partners with Chelsea Football Club·Requires Registration · 6 July 2018
Millennium & Copthorne Hotels are now the official hotel partner of Chelsea Football Club. The three-year global partnership follows a relationship forged between the two brands over the past decade.

Fosun Gets OK to Spin Off Club Med - Travel Services· 5 July 2018
Talk of Chinese companies abandoning their global approach to dealmaking seems wide of the mark in Fosun's case. The conglomerate is intent on making further acquisitions and spinning off its tourism unit is part of the plan.

Idea Exchange

Club & Resort Business - Feature Articles· 5 July 2018
Knowing the Score When Dedham (Mass.) Country and Polo Club (DCPC) renovated its golf course from mid-September 2017 to late May 2018, the membership closely monitored the progress of the project. And that’s just the way the club’s staff wanted it. In fact, they gave the members the means to do it. The DCPC staff devised a “renovation scorecard” (see image at right) that mimicked the property’s golf scorecard, so members could track progress, project by project and hole by hole, on a weekly basis.


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